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Episodes

Nov. 20, 2024

How Kindness is a Competitive Advantage with Dr. Jeff Healy

For Dr. Jeff Healy, success as a plastic surgeon all starts with kindness. Find out how owning the patient relationship sets him apart, his top advice for surgeons just starting out, and why Tyler nicknames him the “Bill Belichick of …

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Nov. 13, 2024

The Future of Payments in the Practice with Ben Brideaux

Exploring how fintech has transformed the patient experience over the last two decades, Robin and Ben Brideaux, SVP of Financial Services at Nextech, discuss the evolution of payment technology and the effects of integration into platforms like...

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Nov. 6, 2024

Insights from the 2024 ASPS Statistics Report: Top Trends and Tough C…

What’s trending in aesthetics right now? Dr. Patrick Basile and Robin explore the data in the ASPS 2023 Procedure Statistics, discussing why certain procedures lead the way and how trends drive what people consider the “ideal” body today.

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Oct. 30, 2024

What Investors Look For When Acquiring Aesthetic Practices with Bill …

When it comes to selling your practice, many doctors are going at it alone. But deals can get emotional, and someone needs to give clear-headed advice to protect you and maximize your return. Bill Walker and Tyler Terry discuss: - …

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Oct. 10, 2024

What You Missed at the ASPS 2024 Annual Meeting

Robin, Tyler, and Anna Browning share what they’re seeing in the world of plastic surgery and medical aesthetics. Hear insights from our conversations with plastic surgeons on the current state of the industry, including: - New ways to drive add-on...

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Oct. 9, 2024

How to Set Yourself Apart by Differentiating with Karen Zupko

Standing out in today’s tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience,...

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Sept. 25, 2024

The Road to Med Spa Success with Erasable’s Michael Zanetti

Michael Zanetti is a military officer turned business strategist with a knack for building high-performing teams, and today he brings this expertise into the medical spa business. At Erasable Med Spa in Tampa, Michael and his team focus on delivering...

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Sept. 11, 2024

The KPIs That Really Matter with John Gwin

Coding and billing pro John Gwin shares the most useful key performance indicators (KPIs) to help your practice grow and succeed. Hear John’s money-saving insights on: - Advice for dealing with the complexities of insurance billing - The need for...

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Aug. 28, 2024

Unlocking Revenue: Glen Holden's Tips on Simplifying Patient Financin…

From his nearly two decades of experience helping aesthetic practices, Glen Holden from CareCredit (a Synchrony company) shares valuable insights for increasing revenue including: - The best time to talk about financing with patients - How to present...

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July 31, 2024

The Essentials of a Successful Consultation with Dr. Michael Edwards

Dr. Michael Edwards is a board certified plastic surgeon, a lifelong learner, a leader, and a longtime champion of patient education. For those who believe delivering the best possible consultation is the single most important factor for practice...

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June 26, 2024

Competing Against the Non-Compete with Amy Anderson and Mara Shorr

A new FTC rule banning non-compete agreements goes into effect this September. While this rule might be better for workers, it raises new questions for practice owners about hiring and retaining valuable staff. With Nextech VP of Aesthetics Robin...

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June 12, 2024

The 1 Thing You’re Missing About Building a Winning Brand: Insights f…

The best brands don’t just keep up, they lead the way. But building a brand isn’t what you think it is. Kaeli Lindholm talks with Tyler Terry about what’s required to build a brand that truly resonates and succeeds in …

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May 8, 2024

Weight Loss & Wellness: Expert Tips for Speedy and Successful Practic…

With any hot new treatment, speed is everything. Getting started is not easy, however, and requires strategic planning. Judy Kozlicki, director of medical aesthetics at Skytale Group, rode a rocket ship of growth during her tenure with Lifetime...

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April 24, 2024

What You Missed At The Medical Spa Show 2024

Recorded live at the 2024 Medical Spa Show in Las Vegas, Robin Ntoh and Tyler Terry debate the trending topics of this year’s meeting. With the meteoric rise of new treatments like semaglutide for medical weight loss and IV therapy, …

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April 24, 2024

The Current & Future State of the Medical Spa Business with Alex Thie…

Live from the 2024 Medical Spa Show in Las Vegas, AmSpa founder and CEO Alex Thiersch shares fresh insights on the rapid growth of the industry and an exclusive preview of their upcoming State of the Industry Report. Twelve years …

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April 10, 2024

The Art of AI Possibilities - Weaving Dreams and Painting Visions of …

Alan Fong (CTO) and Kevin Lemieux (VP of Development, Platform and AI) share an exclusive look into how AI helps aesthetic practices thrive. Dispelling fears and misconceptions, Nextech’s technology leaders highlight how AI plays an increasingly...

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March 27, 2024

Someone is Educating Your Patients. Why Not You?

Patient education isn’t just about setting realistic expectations. It’s also a competitive advantage that sets you apart and keeps people coming back and referring their friends. Recorded live at AAD in San Diego, Robin Ntoh and Tyler Terry explore...

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March 27, 2024

The Patient Communication Tool That Dr. Joel Schlessinger Can’t Live …

Relying on TouchMD to connect with patients for over a decade, Dr. Joel Schlessinger tells us why he “can’t live without it,” from helping patients understand what to expect to chronicling their improvements after treatment. Recorded live with Tyler...

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March 20, 2024

Success Insights: A Legacy of Innovation with Dr. Joel Schlessinger a…

The father-son team of Dr. Joel Schlessinger and Dr. Daniel Schlessinger join us live at the American Academy of Dermatology annual meeting in San Diego to share insights from their innovations in dermatology and aesthetic medicine. In practice since...

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Jan. 31, 2024

5 Med Spa Trends You Need To Be Ahead Of In 2024 (Part 2)

Our look into the future with Robin Ntoh and Tyler Terry continues with smart and not-so-smart social media strategies and a warning against buying fake followers and engagement on Instagram. Hear surprising stats on shifting consumer behavior...

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Jan. 25, 2024

5 Med Spa Trends You Need To Be Ahead Of In 2024 (Part 1)

Get a look into the future as Robin Ntoh and Tyler Terry take us on a deep dive through five emerging med spa trends. With perspective earned through decades of supporting aesthetic practices all over the world, you won’t want …

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Jan. 23, 2024

Introducing Aesthetically Speaking, Presented by Nextech

Presented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science and innovation transforms beauty. With our team of experts we bring you unparalleled insights gained from years of collaborating with...

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