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Negotiation is everywhere in your daily life: for example, asking your boss to raise your salary, persuading your children go to bed at 9 o’ clock, buying the things at the best price, and so on. All of these actions require communication between people. How do you achieve the desired outcome in a negotiation and convince the other party? In this book, Chris Voss outlines nine negotiation tips that you can apply to every situation in your life, and which will benefit you forever.
As a well-known international crisis negotiator, Chris Voss formerly worked for the Federal Bureau of Investigation, where he negotiated in hostage situations. He is also the founder of the Black Swan Group, a Fortune 500 listed company, and has taught and given lectures at Harvard and MIT.
Tahl Raz is the co-author of the New York Times’ best-selling column, Never Eat Alone,