Mental health is a crucial issue in the restaurant industry, and in my latest episode of Chef Life Radio, "On The Dock," Chef Patrick Mulvaney and I dive deep into this topic.
"More important than being able to share is being able to accept to have that grace, to be able to accept the love and help that people want to offer to you." - Chef Patrick Mulvaney
From discussing the unique challenges faced by those in leadership positions to sharing effective methods for fostering emotional openness among staff, we cover it all.
Plus, we introduce you to the I Got Your Back Program, revolutionizing mental health support for industry professionals. Tune in now and prioritize the well-being of your team.
Now accepting applications for our first cohort-based "Culinary Leadership Bootcamp."
Call me at 828-407-3359 for more information.
Get more information about this episode by clicking here
Here's another one.
Adam Lamb:Knives down, aprons off.
Adam Lamb:The last table is served.
Adam Lamb:The station is broken down.
Adam Lamb:Everything's put away.
Adam Lamb:Your inventory is complete.
Adam Lamb:And now it's time to meet me on the back dock where all the most
Adam Lamb:important meetings are held.
Adam Lamb:We shall take a deep breath and enjoy a job.
Adam Lamb:Well done at ease.
Adam Lamb:Kick off your clouds.
Adam Lamb:Smoke 'em if you got 'em, but a nice cold beverage.
Adam Lamb:How about a nice tall glass of Highwire Brewing Leisure time logger?
Patrick Mulvaney:Oh, yes,
Adam Lamb:chef.
Adam Lamb:Now let's get to the good stuff.
Patrick Mulvaney:Mental health is a spectrum, right?
Patrick Mulvaney:Anxiety, nervousness, substance use.
Patrick Mulvaney:All the way to suicide.
Patrick Mulvaney:Right, right.
Patrick Mulvaney:The ultimate thing, people who deal in suicide, that's what
Patrick Mulvaney:they talk about all the time.
Patrick Mulvaney:And sometimes we led there.
Patrick Mulvaney:Right.
Patrick Mulvaney:Because it's it's final and it's clear to talk about.
Patrick Mulvaney:It's much easier to say this happened than anxiety.
Patrick Mulvaney:The same thing is true of substance abuse.
Patrick Mulvaney:And, and in the beginning we were leery because people, particularly in 12
Patrick Mulvaney:step programs, are pretty doctrinaire.
Patrick Mulvaney:Sometimes, not all, but sometimes they are there.
Patrick Mulvaney:But once our program got going and people started talking,
Patrick Mulvaney:then I was more comfortable.
Patrick Mulvaney:We became more comfortable in talking to them and saying,
Patrick Mulvaney:Hey, this is, it works, right?
Patrick Mulvaney:We know that for people who are in the 12 step programs that do
Patrick Mulvaney:it successfully, that it works.
Patrick Mulvaney:So let's make sure we take what we can and apply those lessons.
Patrick Mulvaney:So we have been talking to them.
Patrick Mulvaney:The most important lesson for me, From that is a friend who said to me, part
Patrick Mulvaney:because someone was dancing with the devil as you put it and not doing well
Patrick Mulvaney:and also not ready to be done with it, is he said, yep, I'll talk to them.
Patrick Mulvaney:It's not gonna work.
Patrick Mulvaney:They're not ready.
Patrick Mulvaney:And I said, I, and I said, well, what do you do?
Patrick Mulvaney:And he said, you keep trying and you should always have hope,
Patrick Mulvaney:but never have any expectations.
Patrick Mulvaney:And then that frames our whole conversation, right?
Patrick Mulvaney:It frames the, how are you doing, really?
Patrick Mulvaney:I have hope that you're gonna share that with me.
Patrick Mulvaney:I have hope that you're gonna let me help you if you need help.
Patrick Mulvaney:I have hope that I'm gonna let you help me when I need help, but
Patrick Mulvaney:I don't have that expectations.
Adam Lamb:That's from our guest in this episode.
Adam Lamb:Chef Patrick Mulvaney from Mulvaney B n L in Sacramento, California,
Adam Lamb:talking about his experience launching.
Adam Lamb:The I Got Your Back Project and how he had to overcome his own initial resistance
Adam Lamb:coming up against the conventional wisdom of traditional practices for
Adam Lamb:assessing and addressing mental health in the hospitality industry, and why that
Adam Lamb:didn't stop him and why it shouldn't stop you, because it's okay to not be okay.
Adam Lamb:Listen, learn model so that you can be a resource to your staff right now.
Adam Lamb:We've come so far.
Adam Lamb:In short, it feels like, I mean, it hasn't been a short amount of time,
Adam Lamb:but certainly I'm thankful for Covid for a couple different reasons.
Adam Lamb:And number one is kind of the shattering of the old business paradigm
Adam Lamb:of which restaurants have kind of.
Adam Lamb:Maintained, and there's lots of conversation going on now about how
Adam Lamb:an owner operator builds into the p and l or to the business plan, their
Adam Lamb:health and wellness of their associates.
Adam Lamb:And there's a long way to go, but it, it's gotten some steam.
Adam Lamb:And I'm also pretty aware that during Covid I.
Adam Lamb:My wife does transformational coaching, and I thought at the very beginning
Adam Lamb:like, this is gonna kill her business.
Adam Lamb:Well, as the world slowed down and no one had anywhere to run from their
Adam Lamb:problems, whether that be to work or you know, exercise or whatever.
Adam Lamb:They got nowhere to go except to seek help finally.
Adam Lamb:And you know, she's had the busiest year ever.
Adam Lamb:And, and as you say, Alberto's probably saying the same thing.
Adam Lamb:So I'm really grateful that there are those folks who've stepped
Adam Lamb:up and taken the challenge.
Adam Lamb:And so this group coaching, uh, scenario that's specific to your general area.
Patrick Mulvaney:Yes, that one is, that one is in Sacramento.
Patrick Mulvaney:But the truth is that now giving kitchen and Ben's friends and chow and not
Patrick Mulvaney:nine to five and just all over, right?
Patrick Mulvaney:And people in the community.
Patrick Mulvaney:When you come to mental health and say, we have a challenge, what do we do?
Patrick Mulvaney:What I've been most surprised at is, boom.
Patrick Mulvaney:How quickly everyone comes together in the beginning of.
Patrick Mulvaney:2020, I think it was just before the pandemic started.
Patrick Mulvaney:Cincinnati had two people die by suicide or I'm not sure how.
Patrick Mulvaney:And they friends called and said, Hey chef, what do we do?
Patrick Mulvaney:Right?
Patrick Mulvaney:You're, you're the mental health.
Patrick Mulvaney:What, what are we looking at?
Patrick Mulvaney:And I said, Cincinnati's far away, but let me connect you with.
Patrick Mulvaney:The guy from Ohio, the Ohio State University, who really, who literally
Patrick Mulvaney:wrote the book on how to deal with and talk about mental health issues with
Patrick Mulvaney:professors from University of Kentucky who focus on suicide, death and grieving
Patrick Mulvaney:with people from healthcare systems here who reached out to people there.
Patrick Mulvaney:Boom.
Patrick Mulvaney:Within 20 minutes, Hey Cincinnati, here's my pamphlet.
Patrick Mulvaney:Here's where it is.
Patrick Mulvaney:I'm an hour and a half away from you, but here are the two people
Patrick Mulvaney:who are best primed to speak to you and help you get going.
Patrick Mulvaney:Julie from University of Kentucky said, Hey, I'm 45 minutes away.
Patrick Mulvaney:You let me know you said a date.
Patrick Mulvaney:Boom, I'm there.
Patrick Mulvaney:Uh, everybody reached out and I said to my friends in Cincinnati who were
Patrick Mulvaney:overwhelmed by the outpouring, right?
Patrick Mulvaney:And I said, this is real.
Patrick Mulvaney:Right?
Patrick Mulvaney:When these people say they're going to do something, know that
Patrick Mulvaney:they're going to follow up and.
Patrick Mulvaney:As hard as it is for the two to, to navigate the loss of,
Patrick Mulvaney:of these two chefs realize that they've given you a gift, right?
Patrick Mulvaney:And that gift is that everyone sees how affected you are, and that
Patrick Mulvaney:opens the opportunity for you to begin this conversation in your
Patrick Mulvaney:community and make a better tomorrow.
Patrick Mulvaney:So I can tell you that in Sacramento, because of Noah and,
Patrick Mulvaney:and that conversation opening, That there's less, there's less death.
Patrick Mulvaney:Right.
Patrick Mulvaney:I can tell you that there's more people not dancing with the devil, right.
Patrick Mulvaney:And, and saying, this is a problem and let's face it.
Patrick Mulvaney:And not being shunned, but being supported clearly.
Patrick Mulvaney:We're gonna
Adam Lamb:have some more conversations offline so I can get a list of links
Adam Lamb:and, and put 'em in the show notes so that people find this episode are
Adam Lamb:gonna be able to be inundated with.
Adam Lamb:You know, opportunity.
Adam Lamb:Uh, the, the other thing I just wanted to kind of highlight is one
Adam Lamb:of the benefits that this retirement community offered their associates was
Adam Lamb:an anonymous counseling SI situation.
Adam Lamb:So there's a little pamphlet phone number.
Adam Lamb:Anybody in crisis could call this number and make an appointment,
Adam Lamb:and HR would get a bill.
Adam Lamb:With no name on it.
Adam Lamb:And I walked around with those pamphlets in my back pocket all the time, um, as
Adam Lamb:a way of offering a resource that didn't necess I had never seen in any other
Adam Lamb:food service operation that I had seen.
Adam Lamb:And I thought, wow, this is great.
Adam Lamb:And what I also discovered is that if, if it has to come from HR or
Adam Lamb:you know, Associate services office, most employees don't trust that.
Adam Lamb:They don't trust that their anonymity is gonna be respected or anything like that.
Adam Lamb:So to be able to have it from a peer and this other idea of bringing
Adam Lamb:up a conversation or offering a conversation, as you know, you're
Adam Lamb:pulling mats and doing the floors.
Adam Lamb:Something that's kind of autonomic and we've done it so many times
Adam Lamb:that we don't ever think about.
Adam Lamb:I think also opens up a huge opportunity for really.
Adam Lamb:Truly vulnerable conversations, but if we leave it to somebody
Adam Lamb:else, it's never gonna happen.
Adam Lamb:And I've always felt I can't expect anyone else to be transparent and
Adam Lamb:vulnerable with me if I'm not willing to
Patrick Mulvaney:do that first.
Patrick Mulvaney:And here's the cool piece, right for us is, is yes, it's helped us in the
Patrick Mulvaney:restaurant, but interesting for me.
Patrick Mulvaney:So when we started, People in the community said, oh great, you're,
Patrick Mulvaney:you're gonna be offering mental health resources to all your clients.
Patrick Mulvaney:I'm like, fuck no.
Patrick Mulvaney:This is for us, right?
Patrick Mulvaney:This is, this is about us, right?
Patrick Mulvaney:I'm not coming to your table and saying, great Cabernet steak
Patrick Mulvaney:and little counseling session.
Patrick Mulvaney:Okay, let's go.
Patrick Mulvaney:But what happened was the community saw us talking about it and restaurants.
Patrick Mulvaney:If we, we are community centers and in many ways we're leaders,
Patrick Mulvaney:even if we don't think about it.
Patrick Mulvaney:And so what happened is, The nurses, the policemen, the firemen,
Patrick Mulvaney:school teachers started to come to us to say, what are you doing?
Patrick Mulvaney:Say, this is it.
Patrick Mulvaney:We're creating a space where it's okay not to be.
Patrick Mulvaney:Okay.
Patrick Mulvaney:And this is our outline.
Patrick Mulvaney:And in some ways, right, because maybe I have the chip on my shoulder that
Patrick Mulvaney:a lot of us do is that restaurant work is sometimes seen as less
Patrick Mulvaney:than, is that it became safe, right?
Patrick Mulvaney:Oh, if they can do it, everyone can do it.
Patrick Mulvaney:Because we, the great, for me, the great gift of being in our world
Patrick Mulvaney:is that we accept all comers.
Patrick Mulvaney:Don't care what you look like.
Patrick Mulvaney:Don't care where you're from, don't care what your language is, can you do the job?
Patrick Mulvaney:Right?
Patrick Mulvaney:Boom.
Patrick Mulvaney:And so starting for us, the box that my wife made was faces with colors, right?
Patrick Mulvaney:And when we got into.
Patrick Mulvaney:Uh, what she calls propeller heads, right?
Patrick Mulvaney:Talking about it.
Patrick Mulvaney:Then all of a sudden there was suicidal ideation and perambulation on a
Patrick Mulvaney:box, and she's like, I'm dyslexic.
Patrick Mulvaney:And 50% of the people that work at the restaurant are 40%, don't have
Patrick Mulvaney:English as a, as a first language.
Patrick Mulvaney:10% of my workers don't have English or Spanish as a first language
Patrick Mulvaney:cuz they're from the mountains in.
Patrick Mulvaney:So let's keep the face.
Patrick Mulvaney:So for me, what we've created, and I got your back, does, is effective for
Patrick Mulvaney:hospitality but effective for everyone.
Patrick Mulvaney:Right.
Patrick Mulvaney:And it's cool, right?
Patrick Mulvaney:Because as we've cha we know, right?
Patrick Mulvaney:That, that.
Patrick Mulvaney:The, the face of food has changed.
Patrick Mulvaney:Our being in relationship with food in 2020 is much different
Patrick Mulvaney:than it was in 1985, right?
Patrick Mulvaney:And everybody wants to be like us.
Patrick Mulvaney:And so here's an opportunity for us as an industry to say, you wanna be like us?
Patrick Mulvaney:Okay.
Patrick Mulvaney:Let's really talk.
Patrick Mulvaney:Can you explain to
Adam Lamb:me what it means by being in the weeds?
Patrick Mulvaney:Everything's fucked up.
Patrick Mulvaney:Falling apart, right in the kitchen, right when, when you're just way behind and you
Patrick Mulvaney:don't know how to get out of it, right?
Patrick Mulvaney:When you're in that spiral, we know that sometimes.
Patrick Mulvaney:On the line on a busy night, then you have to say, all right,
Patrick Mulvaney:everybody, five minutes, stop.
Patrick Mulvaney:Take everything off the stove, get some soapy water.
Patrick Mulvaney:Clean off your deck.
Patrick Mulvaney:Organize all your shit waiters.
Patrick Mulvaney:Get away from me, right?
Patrick Mulvaney:We need five minutes to get going.
Patrick Mulvaney:All right, everybody good?
Patrick Mulvaney:You got a water, you got a soda ready?
Patrick Mulvaney:Go back in.
Patrick Mulvaney:Right?
Patrick Mulvaney:And so it's that idea that you're in the weeds, that you don't know
Patrick Mulvaney:how to solve your problem, but you know that things are wrong.
Patrick Mulvaney:So it's that.
Patrick Mulvaney:It's that stopping, right?
Patrick Mulvaney:It's that space between the comma and really that offers you
Patrick Mulvaney:the opportunity to say reset.
Patrick Mulvaney:Okay.
Patrick Mulvaney:Now I can see, now I can move forward.
Adam Lamb:I, I want to thank you for that because I can't tell you, uh,
Adam Lamb:you know how many general managers or dining room managers would freak the
Adam Lamb:fuck out when I would just, that's it.
Adam Lamb:I don't give a shit what's happening with the machine.
Adam Lamb:We're taking five, we're gonna regroup because we can't, like, if there's not
Adam Lamb:a pattern interrupt, then it just goes into pure unadulterated chaos and you
Adam Lamb:end up walking out of the door with your head hung so low that you know,
Adam Lamb:anything sounds reasonable at that point.
Adam Lamb:And, uh, a couple of the other things that I wanted to point out was, so since
Adam Lamb:discovering the Burn Chef project, I've gone back to look at kind of their swag
Adam Lamb:and all their kind of stuff, and they have two little posters, uh, that they
Adam Lamb:sell and one is supposed to go right.
Adam Lamb:By the, um, time clock and it's kind of a checkout, you know, it's
Adam Lamb:kind of the checking out checklist.
Adam Lamb:Um, and it goes all the way down.
Adam Lamb:Um, you know, think of one good thing that happened today.
Adam Lamb:Uh, I think of two things that you could have done differently today.
Adam Lamb:And then the very last one is now think about home.
Adam Lamb:And go out the door.
Adam Lamb:And that pattern interrupts to me something so powerful to be able to just,
Adam Lamb:just take a breath, because so much of our lives in the kitchen is like bang,
Adam Lamb:bang, bang, bang, bang, bang, bang.
Adam Lamb:And there's rarely time for us to gather our thoughts or our
Patrick Mulvaney:emotions.
Patrick Mulvaney:You know, we just started using a scheduling platform called
Patrick Mulvaney:Seven Shifts, and at the end it, it has a How was your night?
Patrick Mulvaney:Prompt that comes up after you've clocked out, but it comes up a half an hour
Patrick Mulvaney:after you've clocked out so that you have time to sit and think, and you're saying
Patrick Mulvaney:things, you're being able to talk about things that you've had some time to look
Patrick Mulvaney:at it and give it a little perspective.
Patrick Mulvaney:And then we've been using, and as they come in when there's
Patrick Mulvaney:a feature for Covid, right?
Patrick Mulvaney:Are you well and healthy?
Patrick Mulvaney:And we're.
Patrick Mulvaney:We're looking at changing that.
Patrick Mulvaney:So instead of having the box to have, it's not there yet, but instead of
Patrick Mulvaney:having the box right now to say, are you happy, neutral, angry, or in the weeds,
Patrick Mulvaney:so that we can take the temperature with the hope that someday the screen
Patrick Mulvaney:you'll punch in, boom time clock starts, the four colors and the faces come up.
Patrick Mulvaney:You choose one.
Patrick Mulvaney:Boom, it collates.
Patrick Mulvaney:And the end of the night when you're getting your, when you get your
Patrick Mulvaney:prompt to say, how was your night?
Patrick Mulvaney:You'll also get something to say, here's the temperature of the
Patrick Mulvaney:restaurant to let you know if there were things going badly or well.
Patrick Mulvaney:Right.
Patrick Mulvaney:How that, how that was influenced by how the people, how your
Patrick Mulvaney:coworkers and you were doing as you went through the evening.
Adam Lamb:And I can only imagine how powerful that must be.
Adam Lamb:Just so from the standpoint of knowing that you're not
Patrick Mulvaney:alone.
Patrick Mulvaney:Yep.
Patrick Mulvaney:And knowing that you're not alone, but that you don't have to, you
Patrick Mulvaney:don't have to talk about it publicly.
Patrick Mulvaney:Right.
Patrick Mulvaney:I mean you to have to have that number on your phone.
Patrick Mulvaney:You know what?
Patrick Mulvaney:You can slip out into the alley and go around the corner.
Patrick Mulvaney:You can do it at home when you're in your bedroom.
Patrick Mulvaney:You can look now on your phone and say, Hey, I wasn't the
Patrick Mulvaney:only one in the weeds tonight.
Patrick Mulvaney:And then I wonder who else it was, right?
Patrick Mulvaney:And, and what was I doing to make it better?
Patrick Mulvaney:Or if you're someone who says, God, you know what the, the saute guy suck tonight.
Patrick Mulvaney:Or, why wasn't my busboy here?
Patrick Mulvaney:Or How come that server didn't do well?
Patrick Mulvaney:When you look at the thing and say, okay, three people in the weeds, you
Patrick Mulvaney:know, maybe it was those three people.
Patrick Mulvaney:So if you look at that page and say, maybe there's three people
Patrick Mulvaney:in the weeds, and maybe those are the people that I'm thinking of.
Patrick Mulvaney:And it reminds us, just like you said in the beginning, it reminds
Patrick Mulvaney:us what this time has shown us and that is how important it is
Patrick Mulvaney:for us to give each other grace.
Adam Lamb:I was speaking to somebody else and their relationship expert
Adam Lamb:talking about the masculine of feminine.
Adam Lamb:And I asked her about, you know, L G B T Q and non-binary, um, and she erred
Adam Lamb:on the, uh, erred on the side of being endlessly curious, curious enough to
Adam Lamb:get out of your head and into your heart to actually ask somebody, Hey,
Adam Lamb:well, what pronouns do you like to use?
Adam Lamb:How would you like to refer to yourself?
Adam Lamb:Are you internally motivated or externally motivated?
Adam Lamb:And.
Adam Lamb:As I'm having this conversation, I, I have this deep sense of, uh, I guess the
Adam Lamb:only way I could say it, it's like shame and regret that for most of my career,
Adam Lamb:I never thought to ask those questions when I know for a fact those are the only
Adam Lamb:questions that I ever wanted to be asked.
Adam Lamb:You know?
Adam Lamb:So it's this kind of reckoning.
Adam Lamb:I mean, you and I, by just the color of our beards.
Adam Lamb:It must be of similar ages.
Adam Lamb:And, uh, to me, there's nothing in your approach or your demeanor during this
Adam Lamb:interview that says to me that you're, you're hindered by any of that shit.
Adam Lamb:You know, mean you're not hindered about the could'ves or should'ves or
Adam Lamb:would've, but you're just, you just want to act now for the benefit of everybody.
Adam Lamb:Would that
Patrick Mulvaney:be correct?
Patrick Mulvaney:Yeah, well I've danced with the devil and we're trying not to, uh, now, but when, so
Patrick Mulvaney:we started right that I got your back took it's form now from a conference of 150.
Patrick Mulvaney:C-Suite health leaders who came to our city for a conference, and my friend
Patrick Mulvaney:at Noah's funeral, when I told him what was going on, he said, that's it.
Patrick Mulvaney:You are the fucking problem.
Patrick Mulvaney:I said, what he said, I told them when they come that I want them to leave a
Patrick Mulvaney:scar on the city and the scar they're gonna leave is improved mental health.
Patrick Mulvaney:And so they worked diligently and they built the outline.
Patrick Mulvaney:It was great in three days, the first day when I gave the speech to tell everyone
Patrick Mulvaney:what was going on, a woman stands up and says, My nephew just died by suicide and,
Patrick Mulvaney:or, you know, she said he killed himself.
Patrick Mulvaney:We say died by suicide.
Patrick Mulvaney:And she said, should I have asked him if he was gonna hurt himself?
Patrick Mulvaney:And I said, no.
Patrick Mulvaney:No, because what you should have said is, are you contemplating suicide?
Patrick Mulvaney:Do you have a plan?
Patrick Mulvaney:And do you have means you'd feel the air go out of the room
Patrick Mulvaney:and then you explain to them?
Patrick Mulvaney:If you think that person is thinking about it, believe me, they've
Patrick Mulvaney:already thought about it, right?
Patrick Mulvaney:It's not an option for me, but, but for sure they've already thought about
Patrick Mulvaney:it and this is what you should do.
Patrick Mulvaney:So when people are challenged, it is difficult and hard.
Patrick Mulvaney:And this is another thing you should practice asking people.
Patrick Mulvaney:Are you thinking about suicide?
Patrick Mulvaney:So that when the day comes that you need to, that you're ready and able to do it.
Patrick Mulvaney:That night at dinner, the woman who helped me organize the conference
Patrick Mulvaney:has faced her own mental challenges.
Patrick Mulvaney:Nikki lets me tell the story, and that woman was sitting next to Nikki
Patrick Mulvaney:and she was talking about some stuff and the woman turned to her and
Patrick Mulvaney:said, are you thinking about suicide?
Patrick Mulvaney:And Nikki burst into tears and.
Patrick Mulvaney:Sterman wrong, and the woman said, I'm so sorry, but that's what
Patrick Mulvaney:chef said, that that's what I should say, and this is no good.
Patrick Mulvaney:And I, and everybody's poo-pooing.
Patrick Mulvaney:And Nikki calmed down to her and she said, he's right.
Patrick Mulvaney:That's what you're supposed to say.
Patrick Mulvaney:I've been to, taken to the hospital three times because of attempting to
Patrick Mulvaney:take my own life, and no one's ever asked that question and it would've
Patrick Mulvaney:helped asking the questions important.
Adam Lamb:Everybody's acting like this pandemic is over and it ain't.
Adam Lamb:Um, and one of the things that my staff were struggling with is grief
Adam Lamb:and sorrow, because it's not like a.
Adam Lamb:Uh, natural disaster, like a hurricane comes through and you can pick up all
Adam Lamb:the pieces and rebuild your house, or a war that ends on a specific day and
Adam Lamb:everybody buries dead, but it just keeps going on and on and on and on and on.
Adam Lamb:So if there's anybody in the audience that thinks that the need for mental health
Adam Lamb:awareness is going to like dry up anytime soon, and so chef these, and again,
Adam Lamb:it's as simple as a goddamn shoebox.
Adam Lamb:Right.
Adam Lamb:It doesn't take very much, but just us wanting to try to make a difference in one
Adam Lamb:way and you've, you've clocked with, with the help of some amazing people, you know,
Adam Lamb:what's the best way to go about this?
Adam Lamb:But, you know, talk to the restaurateur or the chef who's, who's already got
Adam Lamb:two people who's called out because they're not mentally fit for the day.
Adam Lamb:How's he supposed to get through his day
Patrick Mulvaney:as best you can?
Patrick Mulvaney:You know, so the.
Patrick Mulvaney:Boy, boy, it's hard.
Patrick Mulvaney:And at first blush you think so, everyone's just gonna call out, right?
Patrick Mulvaney:Because they know they have a free pass for mental health.
Patrick Mulvaney:But what we found was less people calling out.
Patrick Mulvaney:We found the significant, the calling in hungover virtually
Patrick Mulvaney:disappeared because people saw when.
Patrick Mulvaney:Adam takes the days off because he's having challenges and having a tough time.
Patrick Mulvaney:They saw that everyone else had to pick up the slack while you were gone,
Patrick Mulvaney:and so then the idea of calling in cuz you drank too much last night or
Patrick Mulvaney:did something else goes away, right?
Patrick Mulvaney:Nope.
Patrick Mulvaney:I, I gotta go to work and even better, I gotta not do what I
Patrick Mulvaney:was doing so that I'm ready.
Patrick Mulvaney:So each, everybody took more responsibility.
Patrick Mulvaney:It also gives us, as chefs and restaurateurs, this opportunity, right?
Patrick Mulvaney:So how many times in my career has there been someone who just wasn't
Patrick Mulvaney:doing well, wasn't doing well, wasn't doing well, get out right,
Patrick Mulvaney:and never had that conversation.
Patrick Mulvaney:Now I can have, I have conversations to say, Hey, you know what,
Patrick Mulvaney:you're not performing up to snuff.
Patrick Mulvaney:And it's a challenge.
Patrick Mulvaney:I'm thinking it's.
Patrick Mulvaney:It might be some other stuff.
Patrick Mulvaney:Do you wanna talk about it?
Patrick Mulvaney:Because we have resources and we can get you help.
Patrick Mulvaney:Right now you're here.
Patrick Mulvaney:I need you to be here.
Patrick Mulvaney:Not today, not tomorrow, but we gotta work towards it, right?
Patrick Mulvaney:And, and I'm in.
Patrick Mulvaney:I'm here to help you, but you gotta wanna help yourself.
Patrick Mulvaney:And so then for those that take it, God bless 'em, right?
Patrick Mulvaney:We've had people who, you know, light turns on and all of a
Patrick Mulvaney:sudden they're doing well.
Patrick Mulvaney:But for those who aren't, then we're able to say, Hey, this is
Patrick Mulvaney:what we've talked about, right?
Patrick Mulvaney:And, and you're not getting better and, and I'm sorry.
Patrick Mulvaney:I can't help you anymore.
Patrick Mulvaney:So it gives us a little more freedom, uh, to move forward.
Patrick Mulvaney:And then the other thing is when people call in, so with the pandemic
Patrick Mulvaney:when we thought it was over, right?
Patrick Mulvaney:We have, we have 160 feet of sidewalk in front of the restaurant
Patrick Mulvaney:and were allowed to sit outside.
Patrick Mulvaney:So we had plenty of room.
Patrick Mulvaney:We hadn't made money in 17 months, but also our spirit is welcome, right?
Patrick Mulvaney:First word you hear when you come in, and the feeling we hope that you leave with.
Patrick Mulvaney:And so we wanted all comers and everyone was ready to come back
Patrick Mulvaney:out and we were too busy, right?
Patrick Mulvaney:We ran everyone too hard and we started to burn them out.
Patrick Mulvaney:At one point we had a scare, the busboy who, uh, we thought was positive.
Patrick Mulvaney:Turns out he wasn't, but the direction from the health department
Patrick Mulvaney:was anyone who's not vaccinated needs to go away for 10 days.
Patrick Mulvaney:And we had a brutal weekend.
Patrick Mulvaney:Right.
Patrick Mulvaney:Because we lost, we, we had, we didn't have people on the floor and we still
Patrick Mulvaney:had the same amount of reservations.
Patrick Mulvaney:Right.
Patrick Mulvaney:We didn't occur to me to on Thursday to say, you can't come in Friday, Saturday.
Patrick Mulvaney:And on that Monday, when Tuesday, when we gathered as a leadership team, again,
Patrick Mulvaney:we just said, that's not acceptable.
Patrick Mulvaney:We're gonna limit everything.
Patrick Mulvaney:We're just gonna say who's working.
Patrick Mulvaney:That's how many resources, that's how many people we're gonna have come in this
Patrick Mulvaney:evening and started for us the first time in 15 years to say to people, we can't
Patrick Mulvaney:provide you the service that we want.
Patrick Mulvaney:Uh, can you come back next week?
Patrick Mulvaney:Right?
Patrick Mulvaney:And to just to say, right, hey, this is, this is what we can do, right?
Patrick Mulvaney:Same thing.
Patrick Mulvaney:Mental health.
Patrick Mulvaney:What can you do?
Patrick Mulvaney:Where are you at?
Patrick Mulvaney:So now we're saying the same thing to our whole staff.
Patrick Mulvaney:It's, it's a hard, but it's a hard adjustment, right?
Patrick Mulvaney:Because the pandemic's not over.
Patrick Mulvaney:Everything's changing.
Patrick Mulvaney:Mask, no mask inside, outside.
Patrick Mulvaney:And really just being burnt out.
Patrick Mulvaney:Right?
Patrick Mulvaney:I mean, it's, it's hard, right?
Patrick Mulvaney:Ev everybody's pretty thin, right?
Patrick Mulvaney:We're closing down for 10 days in a couple of weeks just because I can see
Patrick Mulvaney:in the eyes of our team that there's not a lot of gas left in the tank.
Patrick Mulvaney:Right?
Adam Lamb:And so what will you do for those 10 days?
Adam Lamb:Just let everybody relax
Patrick Mulvaney:and everybody Yeah.
Patrick Mulvaney:Everybody's at, at first I was nervous, right?
Patrick Mulvaney:That some people would say, I, I can't not work for 10 days.
Patrick Mulvaney:I.
Patrick Mulvaney:Told him I'd leave a, a bucket of paint and some, uh, brushes
Patrick Mulvaney:and, and masking tape in that.
Patrick Mulvaney:Yeah.
Patrick Mulvaney:Um, if you need hours, but almost to a person, everyone has said Thank you.
Patrick Mulvaney:This is great.
Patrick Mulvaney:I'm going to visit these wineries.
Patrick Mulvaney:I'm going up into the Sierras.
Patrick Mulvaney:I'm going to visit family in Colorado.
Patrick Mulvaney:I'm going to the beach.
Patrick Mulvaney:I'm not doing anything.
Patrick Mulvaney:I'm staying at home with my kids.
Patrick Mulvaney:Right.
Patrick Mulvaney:I'm gonna spend 10 days.
Patrick Mulvaney:Playing softball and pushing 'em on a swing and doing all the things
Patrick Mulvaney:that we don't get to do, uh, in the regular course of our days.
Patrick Mulvaney:That's great,
Adam Lamb:man.
Adam Lamb:I mean, it's almost like the European model where, you know, in most
Adam Lamb:countries, you know, whole shops are closed the entire month of August or
Adam Lamb:whatever because everybody's Okay.
Adam Lamb:Time for everybody to live their lives
Patrick Mulvaney:now.
Patrick Mulvaney:And we've talked about it too, at other, other folks.
Patrick Mulvaney:You know, that, that, that leadership ring of restaurateurs in Sacramento,
Patrick Mulvaney:We've talked about it and said, we really need to do this every year.
Patrick Mulvaney:We close at, for us, at Christmas every year we, we try and give,
Patrick Mulvaney:we try to give everyone a week.
Patrick Mulvaney:We always give everyone five days where the restaurant is
Patrick Mulvaney:closed and no one comes in.
Patrick Mulvaney:And, and I think the value of doing that during the summer,
Patrick Mulvaney:uh, it's become apparent, right?
Patrick Mulvaney:That, that we should be doing that twice a year at minimum.
Patrick Mulvaney:Right.
Patrick Mulvaney:To give everyone that breathing space.
Adam Lamb:Well, yeah.
Adam Lamb:I mean, I used to be a huge proponent of telling everybody, okay, it's
Adam Lamb:just, it's not one vacation a year.
Adam Lamb:You, you need to, you know, every six months you need to break because how
Adam Lamb:else can anybody refill their cup?
Adam Lamb:And, and we're so good at, uh, you know, giving of our cups, you know, all,
Patrick Mulvaney:and how do you take care?
Patrick Mulvaney:How do you take care of other people when you're not taking care of yourself?
Patrick Mulvaney:Right.
Patrick Mulvaney:For us, that was the real driver, right?
Patrick Mulvaney:That we are always.
Patrick Mulvaney:Is your drink cold?
Patrick Mulvaney:Is your coffee hot?
Patrick Mulvaney:You know, how are you?
Patrick Mulvaney:How are you?
Patrick Mulvaney:How are you?
Patrick Mulvaney:But never looking at ourselves, right?
Patrick Mulvaney:So when people said, are you gonna give mental health to the community?
Patrick Mulvaney:I said, no.
Patrick Mulvaney:The first time, we are gonna take our superpower, which is hospitality, and turn
Patrick Mulvaney:it on ourselves and make ourselves better.
Patrick Mulvaney:And then through making ourselves better, we're gonna be better able to serve you.
Patrick Mulvaney:Chef, what have
Adam Lamb:you been able to do for yourself to refill your cup
Adam Lamb:throughout this entire thing?
Patrick Mulvaney:Well, I, I like to travel and eat and drink in other
Patrick Mulvaney:people's restaurants, so that's pretty much been, uh, taken away and people
Patrick Mulvaney:asked, right, what are you doing?
Patrick Mulvaney:What are you doing?
Patrick Mulvaney:And I, you say nothing, right?
Patrick Mulvaney:And think about it, right When you're a cook, you know, those
Patrick Mulvaney:early years and I was on the line, that was my moment of zen, right?
Patrick Mulvaney:So for 30 or 40 hours a week, I was on the line, burning my hands, yelling
Patrick Mulvaney:at people, throwing pans and pots, and all the pain went away, right?
Patrick Mulvaney:That was great.
Patrick Mulvaney:So during the pandemic, uh, it turns out in hindsight, right, without
Patrick Mulvaney:realizing it, that what I did was learn.
Patrick Mulvaney:You know, we started the week after the shutdown.
Patrick Mulvaney:Making 400 meals a day, 800 meals the second week, and,
Patrick Mulvaney:uh, just continued feeding.
Patrick Mulvaney:So for us in California, there's a program called Great
Patrick Mulvaney:Plates delivered in Sacramento.
Patrick Mulvaney:We fed usually between 1100 and 1300, uh, seniors, three
Patrick Mulvaney:meals a day, five days a week.
Patrick Mulvaney:Throughout the pandemic, we were delivering meals,
Patrick Mulvaney:meal kits to school sites.
Patrick Mulvaney:You know when you go to the school sites where there'd be 1700 cars
Patrick Mulvaney:lined up and we had dinner, right?
Patrick Mulvaney:Dinner for four, and we figured out how to reimburse them.
Patrick Mulvaney:We figured out how to get them there.
Patrick Mulvaney:We figured out how to do transportation with the seniors, not
Patrick Mulvaney:by myself, and lots of restaurants.
Patrick Mulvaney:40 restaurants were kept afloat by the great place delivered
Patrick Mulvaney:program in Sacramento, and much help from our city fathers and.
Patrick Mulvaney:The state, the governor's office has been just tremendous.
Patrick Mulvaney:In fact, the program across the state has delivered 25 million
Patrick Mulvaney:meals to seniors in California.
Patrick Mulvaney:And so for me, what what I did for myself without knowing it was study, right?
Patrick Mulvaney:I wasn't a very good student when I was in college, but it turns out
Patrick Mulvaney:that how I got through it and how I kept the, the drunken monkey in my
Patrick Mulvaney:head at bay was by learning, right?
Patrick Mulvaney:Who, who would've thought that I would be, that I would know how to advocate
Patrick Mulvaney:for public funding, that I would know how to, you know, in a pandemic,
Patrick Mulvaney:say, how do we make 800 meals when we're not supposed to be together?
Patrick Mulvaney:Okay, three shifts, right?
Patrick Mulvaney:You two are coming in and cooking.
Patrick Mulvaney:You two are gonna come in after they leave and package.
Patrick Mulvaney:You two are gonna come the next day, put it in bags and get it ready to go.
Patrick Mulvaney:Right?
Patrick Mulvaney:We're gonna put it outside and people are gonna pick it up.
Patrick Mulvaney:And who do we talk to?
Patrick Mulvaney:How does it work?
Patrick Mulvaney:How do we get other restaurants involved?
Patrick Mulvaney:Right.
Patrick Mulvaney:And some restaurants were, you know, in the beginning, the first three
Patrick Mulvaney:weeks we didn't have any money.
Patrick Mulvaney:Right.
Patrick Mulvaney:And we just said, how's this gonna work?
Patrick Mulvaney:First week I called the food bank to say, dude, I the head of the food bank
Patrick Mulvaney:to say I need 800 pieces of fruit.
Patrick Mulvaney:Yeah, no problem.
Patrick Mulvaney:I went down and Blake, who's the head of the food bank, said, you
Patrick Mulvaney:know, I have 230 contracts with other feeding organizations.
Patrick Mulvaney:I can't do this all the time for you.
Patrick Mulvaney:I said, I'm just afraid I don't have any money and I don't
Patrick Mulvaney:know where this is coming.
Patrick Mulvaney:This is a one-off.
Patrick Mulvaney:Thank you very much.
Patrick Mulvaney:And the next week he called and said, do you want some beef?
Patrick Mulvaney:Sure.
Patrick Mulvaney:I thought you had 200 people.
Patrick Mulvaney:Those guys don't want it.
Patrick Mulvaney:We have grade A beef for you.
Patrick Mulvaney:Sure.
Patrick Mulvaney:How much a tractor trailer.
Patrick Mulvaney:Like, do I have to take it all at once?
Patrick Mulvaney:Nope.
Patrick Mulvaney:And so for a month or so, Luis would go every other day and fill the van
Patrick Mulvaney:up with 1500 pounds of, uh, in and out patties and bring them back.
Patrick Mulvaney:And we'd call the boys and girls and people would come and take
Patrick Mulvaney:them and use 'em for the feeding.
Patrick Mulvaney:The lamb people gave us 4,300 pounds of lamb vindaloo.
Patrick Mulvaney:The tomato processing people gave us probably eight to 12
Patrick Mulvaney:full pallets of tomato product.
Patrick Mulvaney:Our friend that grows Rice Bosworth calls me and says, I left a ton of
Patrick Mulvaney:rice for you at Produce Express, or.
Patrick Mulvaney:Distribution company.
Patrick Mulvaney:And I said, oh, that's great.
Patrick Mulvaney:What?
Patrick Mulvaney:Like two or 300 pounds?
Patrick Mulvaney:He said, no, I left a fucking ton of rice.
Patrick Mulvaney:And when that's done, I have another fucking ton of rice for you.
Patrick Mulvaney:So again, for months people, whoever was doing feeding, when you called in
Patrick Mulvaney:your produce express order, you would say, and I can use a bag of family meal,
Patrick Mulvaney:Sacramento Rice, and it would come to you for the outpouring of generosity
Patrick Mulvaney:and, and that community spirit and the let's work together because we are.
Patrick Mulvaney:We are FD and how do we get out of this?
Patrick Mulvaney:We get out of this together.
Patrick Mulvaney:That really helped me make it through the last year and a half.
Adam Lamb:That's it for this episode of Chef Life Radios on the Dock.
Adam Lamb:If you enjoyed this bonus content from Chef Life Radio, then head over
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Adam Lamb:chefs who ready to enjoy their careers without sacrificing their lives.
Adam Lamb:With monthly livestream, hot seats, exclusive content, and more at
Adam Lamb:www.cheflifebrigade.com at Chef Life Radio, we believe that working
Adam Lamb:in a kitchen should be demanding.
Adam Lamb:It shouldn't have to be demeaning, it should be hard,
Adam Lamb:just doesn't have to be harsh.
Adam Lamb:We believe that it's possible to have more solidarity and less suck it up
Adam Lamb:sunshine, more compassion, less cutthroat island, more partnership and less put
Adam Lamb:up or shut up, and we get to have.
Adam Lamb:More community and less, fuck you, we shall.
Adam Lamb:And finally, we believe in you.
Adam Lamb:Consider for a second for all the blood, sweat, and tears we put into what we do.
Adam Lamb:It really at the end of the day, just some stuff on a plate.
Adam Lamb:None of it really matters.
Adam Lamb:It doesn't define you as a person or make you any more
Adam Lamb:special or less than anyone else.
Adam Lamb:It's just a dance that we're engaged in.
Adam Lamb:So we might as well laugh and enjoy every bit of it.
Adam Lamb:Or didn't you know that the purpose of your life.
Adam Lamb:It should be to enjoy it.
Adam Lamb:Like it
Patrick Mulvaney:half.
Patrick Mulvaney:I love it.
Patrick Mulvaney:I'm humble.
Patrick Mulvaney:God damn, Corey Fox.
Patrick Mulvaney:I don't live
Adam Lamb:on now.
Adam Lamb:Stand tall and frosty brothers and sisters.
Adam Lamb:Until next time, be well and do good.
Adam Lamb:In case you
Patrick Mulvaney:didn't realize it.
Patrick Mulvaney:We just got our asses kicked in there,
Adam Lamb:man.
Adam Lamb:Find us on Facebook, Instagram, Twitter.
Adam Lamb:All the other goddamn social media sites at Chef Life Radio, all one word.
Adam Lamb:Visit us on the website@chefliferadio.com.
Adam Lamb:Oh yes, chef.
Adam Lamb:This show was written, produced and recorded by me, Adam Lamb,
Adam Lamb:at the Dish Pit Studios in Bardo, North Carolina, and co-produced
Adam Lamb:by Thomas Stinson of pod like.com.
Adam Lamb:On the Dock is a production of Realignment Media.