In this enthralling episode of Common Cents The Podcast, host Garrett Reed sits down with the dynamic Brandon Burnside, delving into the vital role of relationship building and effective communication in the realms of construction and business.
Kicking off with Brandon's compelling journey from military service to thriving in the multifamily industry, this episode uncovers the foundational principles that have guided his remarkable career and personal life.
Discover key insights from the episode, including:
1. The paramount importance of adhering to the principle: "do what you say and say what you mean" for maintaining integrity in the construction industry.
2. Strategies for navigating unexpected challenges in construction projects while ensuring client trust and reputation remain intact.
3. The art of building long-term relationships and why patience and persistence are your best allies in the business world.
4. Pat McMahan's unique approach to sales and relationship building, offering a blueprint for personalizing business connections.
5. How Brandon's focus on relationship-building, mentorship, and aligning with companies like Element has fueled his career growth and personal development.
Listeners will also get a glimpse into Brandon's intriguing interests in quantum physics and the possibility of alien life, adding a unique twist to the conversation. Additionally, join us in supporting community initiatives as Garrett shares his involvement in organizing a fundraiser for a friend battling cancer.
Timestamped highlights guide you through a wealth of topics, including the significance of understanding client needs, the nuances of property management, and the lifelong benefits of seeking out mentors in various industries.
00:00 Brandon Burnside discusses his military background, family influence in the multifamily industry, and his experience as a single dad, while also talking about cigar and drink choices.
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19:18 Building relationships with competitors and vendors, handling unexpected issues, effective communication, and recognizing team efforts are crucial in the construction industry.
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32:11 Garrett had a problem with the shower pan, discussed flooring challenges, used to work in flooring and insurance, got stuck on a roof, injured his ankle, and offered to help a man who fell off a roof.
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41:54 Building long-term relationships and maintaining integrity in the property management industry can lead to successful business opportunities and career advancement, but be mindful of cultural differences when connecting with clients.
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56:51 Understanding client needs and expectations, detailed bids, and building relationships are crucial in successfully bidding for and completing construction projects.
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01:14:25 Understanding client needs and passing on sales to the best solution is crucial for higher commission checks, consistency and patience are key in construction, adaptability is important in sales, and building relationships is crucial for success in the multifamily property management industry.
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01:25:19 Building relationships and finding mentors in different verticals is crucial for success, as they can guide and teach you in ways that others cannot, emphasizing the importance of communication and networking.
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01:37:22 Ken Schwartz was a strict client, the speaker has a new client from a major competitor, two friends split a job and gained mutual respect, encourage children to follow their dreams, interested in quantum physics and multiverse, join apartment associations for benefits, support a friend with cancer fundraiser.
Tune in to an episode that not only dives deep into the construction and property management industries but also explores the human elements that make business both challenging and rewarding. Whether you're a seasoned professional or new to the industry, Brandon's insights and experiences offer valuable lessons on growth, mentorship, and the unyielding power of relationships.
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