Credit Shift
Embracing the Future of Credit through Digital Transformation, Credit Shift aims to be a compass, a guide and a digital companion in the world of credit, tackling the high-level challenges faced by professionals in the credit industry.
Brought to you by webio.com, and hosted by Paul Sweeney Chief Strategy Officer, Credit Shift is your go-to resource for navigating the evolving landscape of the credit industry and digital debt collection.
Recent Episodes
Sept. 4, 2024
News Update: The Importance of Data Quality in AI , Managing Expectations in the AI Industry
In this conversation, Paul Sweeney and Cormac O'Neill discuss various topics related to the financial industry, including the increase in inquiries handled by the Citizens Advice Bureau, the decline in cash machine usage, an…
July 16, 2024
News Update: UK Neobanks' Profit, Apple's AI Move and the Rise of AI in Banking
In this episode of Credit Shift, Paul Sweeney (Webio CSO) highlights the profitability of UK neobanks, Monzo and Starling Bank, as well as online bank Revolut. Paul also mentions the importance of credit monitoring and the p…
June 5, 2024
News Update: FinTech Developments, Stripe's Evolution and UK Financial Vulnerability
This podcast episode covers industry news, fintech developments, and the expected impact of GenAI on the UK competitive landscape. Host, Paul Sweeney (Webio CSO), discusses the rise in UK debt repayments, the cost of living …
May 23, 2024
News Update: Vulnerable Customers, AI Innovations and Market Scrutiny
In this episode, Paul Sweeney (Webio CSO) and Delia Jones (Webio COO) discuss the latest credit and finance stories such as vulnerable customer identification and OpenAI's voice assistant. They also touch on the ethics and p…
May 9, 2024
NatWest's AI Agent Development: A Look Behind the Scenes
Chris Booth, the product owner for NatWest Group's AI assistant Cora, discusses the accessibility work NatWest has been doing and the journey of improving their conversational AI. NatWest started by building their own front-…
April 17, 2024
News Update: Opportunities of Open Finance, Universal Credit and Advancements in Payments Tech
This episode covers the stories in the credit industry that caught our eye, including overdrafts, interest charges on personal loans, universal credit, FinTech, buy now pay later, and open finance. We highlight the high numb…
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