Episode 027: Grandma’s Kidneys with Dr. Emoy Reid

In this compelling episode of DBA Chronicles, our hosts dive into a rich conversation with Dr. Emoy Reid, a newly minted Doctor of Business Administration and experienced healthcare consultant. Dr. Reid recounts her unique career trajectory that shifted from initial clinical ambitions to a deep commitment to enhancing patient experiences through strategic consulting and training. She discusses how earning her DBA from Georgia State University transformed her approach, allowing her to address complex business challenges with a blend of analytical precision and emotional intelligence, ultimately elevating patient-centered care.

Dr. Reid explores the profound intersection of rational and emotional factors in healthcare decision-making, using relatable examples like choosing life-saving procedures for loved ones like Gradma. She illustrates the vital role of empathy, clear communication, and patient trust in shaping healthcare outcomes. The conversation sheds light on how empathy training and innovative technologies, such as telemedicine and patient portals, contribute to bridging care gaps, particularly for vulnerable and remote populations. This episode underscores the necessity of balancing operational efficiency with compassionate care to build trust and enhance patient satisfaction.

Tune in to hear this insightful conversation.

Connect with Us:

LinkedIn: DBA Chronicles

Website: www.dbachronicles.org

If you enjoyed this episode, follow the DBA Chronicles podcast for more insights from industry and academic leaders. Share this episode with peers who value impactful discussions on the intersection of business and healthcare. Join our community for more inspiring stories and practical lessons.

Until next time!

Welcome to the inaugural podcast! Get to know your hosts, their backgrounds, and goals for this new venture.