June 20, 2024

250: Cinthia Pedroza Unplated: A Conversation on Food, Leadership, and Legacy

Cinthia Pedroza, Executive Director of Food and Beverage at Resorts World Las Vegas shares her journey in the hospitality industry, the importance of engaging local markets, and the strides Resorts World is making in sustainability, leadership, and event catering. They discuss the challenges women face in leadership, the evolving trends in experiential dining, and how Resorts World accommodates diverse dietary needs and fosters community engagement.

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Eating at a Meeting

Heard on the Episode

"Creating unique catering experiences means going beyond traditional setups; it’s about innovative and memorable offerings." ~Cinthia Pedroza (23:15)

 

"Our sustainability program isn’t just about reducing waste—it's about educating our team and making long-term changes." ~Cinthia Pedroza (17:08)

 

Key Topics Discussed

  • Local Market Engagement

    • Importance of attracting local visitors.

    • Role during the pandemic.

  • Sustainability Practices

    • Food waste reduction efforts.

    • Sourcing sustainable products.

  • Community & Employee Engagement

    • Volunteer opportunities through "World of Difference."

    • Cultural and dietary inclusivity in food service.

  • Catering & Culinary Innovation

    • Collaboration with chefs for diverse and creative menus.

    • Customizable and allergen-labeled menus.

  • Career & Leadership

    • Challenges faced by women in upper management.

    • Emphasizing mentorship and teamwork.

  • Banquet & Event Logistics

    • Organizing large-scale events and overcoming logistical issues.

    • Importance of planning, teamwork, and communication.

Key Takeaways

  1. Sustainability in Dining: Efforts in food waste reduction and sourcing from sustainable sources are essential for long-term impact.

  2. Inclusivity Matters: Accommodating diverse dietary needs through well-labeled and customizable menus ensures an inclusive dining experience.

  3. Innovation in Catering: Innovative catering experiences that move beyond traditional concepts are crucial to meet evolving guest expectations.

  4. Empowering Women: Mentorship and collaboration among women in the industry are key for fostering growth and breaking barriers in leadership.

  5. Effective Event Management: Detailed planning and teamwork across all departments are vital for the success of large-scale events.

Tips

  1. Engage Locally: Focus on attracting local patrons to maintain business during off-peak tourist seasons.

  2. Reduce Waste: Implement and educate staff on sustainable practices to minimize food waste.

  3. Accommodate All Diets: Label menus clearly for allergens and offer diverse dietary options to meet guests' needs.

  4. Mentor Women: Encourage mentorship and foster collaboration to uplift women in hospitality careers.

  5. Plan Meticulously: Detailed planning and strong communication among teams ensure successful event execution.

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Cinthia Pedroza Profile Photo

Cinthia Pedroza

Executive Director of Food and Beverage at Resorts World Las Vegas

Cinthia Pedroza is the pivotal force behind the culinary and beverage experiences at Resorts World Las Vegas, managing over 40 distinct food concepts from various restaurants, lease partners, and global restaurateur collaborations. In addition to her role in the diverse dining landscape, Cinthia oversees the resort's vast banquet team and the extensive 250,000 square feet of banquet space, ensuring smooth operations for all groups and conventions. Her responsibilities also extend to the resort's impressive 5-acre pool area, blending her organizational prowess with the joy of creating memorable experiences for guests.