🌸 As we address the crucial topic of food allergen safety, I am thrilled to welcome Ryan Gembala, an expert attorney specializing in the legal liabilities concerning food allergens in the hospitality and food service industry. 🛡️🔍 Ryan's...
🌸 As we address the crucial topic of food allergen safety, I am thrilled to welcome Ryan Gembala, an expert attorney specializing in the legal liabilities concerning food allergens in the hospitality and food service industry. 🛡️🔍 Ryan's vast experience in food safety law and his keen understanding of both proactive and reactive measures make him a vital voice in this critical conversation.
On this episode of the Eating at a Meeting Podcast, we dive deep into the proactive duty to warn consumers about potential allergens, highlight the significance of comprehensive training for food service staff, and explore best practices for defending legal cases involving allergens. Ryan shares legal insights through impactful case studies like Crawford vs. Marriott and the JJ Alpine case, illustrating the importance of clear allergen communication and the legal ramifications when institutions fail to meet these standards.
🌿✨ Learn about the importance of preserving documentation, having emergency medical devices like epinephrine on site, and implementing multiple redundant safety measures to protect both customers and businesses. From the challenges of updating antiquated hotel systems to the practical steps for ensuring front and back-of-house staff effectively communicate, this episode provides a roadmap for safer dining environments.
🥂 Discover the proactive strategies that can prevent legal issues, the crucial role of team-wide allergen awareness, and why turning away customers with food allergies is not the solution. Ryan’s practical advice, coupled with real-world examples and actionable steps, will empower food service professionals to create safer, more inclusive dining experiences.
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Director, Dooley Gembala McLaughlin Pecora
Ryan Gembala is an attorney with Dooley Gembala McLaughlin Pecora in Cleveland, Ohio. Ryan chairs the firm's Food & Beverage Industry Practice Group, where he regularly consults on issues involving the legal liabilities of food allergens, and represents those in the food service industry.