Episode 130 Why Not Options

Ep 130 - Why Not Options? - August 08

Clay and Joseph discussed the importance of offering options to homeowners and addressing their concerns about feeling sold. They emphasized the need to approach these situations with gratitude, curiosity, and authenticity to build trust and provide value to the customers. 

Clay and Joseph discussed the fear and past experiences that homeowners have, which leads them to be wary and resistant to options presented by electricians. They emphasized the importance of understanding and addressing these fears, while also highlighting the value and benefits of offering options to customers

Clay and Joseph discussed the importance of offering multiple options to clients as a way to build long-term relationships and provide ongoing value. They emphasized the need to understand clients' needs and desires, and to continue offering solutions even after a sale has been made. 

Joseph and Clay discussed the challenges of providing options to customers and the importance of having a structured process to offer relevant and valuable solutions. They emphasized the benefits of managing schedules effectively and building strong relationships with customers to ethically offer additional services.

Joseph and Clay discussed the importance of offering options to clients in order to provide the highest level of service. They emphasized that not offering options can lead to customer dissatisfaction and hinder future relationships. 

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