Episode 49 - Service Electrician Success - The TRUTH About Follow Ups

Have you ever heard the saying "the fortune is in the follow up?" Well, there are actually some facts behind that. When it comes to selling your services, follow ups on how you did your job is one of the most important things you can do to ensure customer satisfaction and retention.

Following up after completing an electrical project or service is crucial because it shows that you care about the quality of your work and the satisfaction of your customers. It also gives you an opportunity to address any concerns or issues that may have arisen during the project, and to make sure that everything was completed to the customer's satisfaction.

However, sadly, a lot of electricians neglect follow ups. It's common to think that once a job is done, and you get paid, your work is done, but, did you know you could be missing out on future business opportunities by not following up with your customers?  Not only that, but customers may get cold feet and forget about you. The next time they may need electrical work, they won't have you in mind anymore, which means a potential loss in business! 

There's actually a truth everyone needs to discover about making follow ups, and you'll find everything you need to know in our podcast today. From understanding the importance of follow ups, to the lack of confidence when doing a follow up, why that exists and how you can overcome that, the insights in today's episode is just something you can't afford to miss.