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May 16, 2023
Episode 70 - Why Electrical Service Pricing Is at a Premium
- Joseph and Clay discussed the importance of service and why it is priced at a premium. They also talked about the impact of acidity on anxiety and how it relates to drinking Coke. - PLAY @0:00
- Joseph and Clay discussed the importance of providing excellent customer service and how it can set a business apart from its competitors. Joseph shared his personal experiences with hiring service companies and how he values those who can meet his expectations. - PLAY @8:48
- Clay and Joseph discussed the challenges of establishing service pricing for electricians and the misunderstandings that homeowners have when trying to find an electrician for service work. They also talked about the importance of customer service training and the costs associated with acquiring leads. - PLAY @17:16
- Joseph and Clay discussed the challenges of service work for electricians and how it requires specialized training, presentation, and etiquette. They also talked about the importance of setting a sustainable rate for service work to ensure profitability and growth for the business. - PLAY @25:59
- Clay and Joseph discussed the importance of establishing a sustainable service rate for a business to survive and provide quality service to customers. They emphasized the need to factor in expenses and overhead costs to determine a fair and ethical pricing strategy. - PLAY @34:21
- Joseph and Clay discussed the importance of sales and profit in a business, as well as the significance of pricing and providing high-quality service. They also provided two action items for listeners to improve their businesses. - PLAY @43:00
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