Episode 88 - The Secrets to All-Star Electrician Diagnostic Calls

The meeting notes revolve around a podcast episode titled "All Star Diagnostics" from the podcast "Electric Preneur Secrets." The hosts, Clay Neumeyer and Joseph Lucani, discuss the challenges faced by contractors during diagnostic demand calls and the importance of providing value to customers. They share a scenario of a call they attended in Greenwood Lake, where a customer reported a flickering light. Instead of simply changing the fixture, they conducted a thorough inspection and discovered water damage in the panel and meter, which was causing the flickering. The hosts emphasize the need for a comprehensive diagnostic process and not pre-diagnosing issues. They encourage electricians to understand the entire electrical system, ask open-ended questions, and remain open-minded during service calls to provide better solutions for customers. The notes also touch on the importance of safety and continuous learning in the electrical trade.

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