Episode 90 - Should Electricians Take the Van Home??

Joseph and Clay discussed the importance of customer service and finding gaps in service as electricians. They also talked about the controversy of whether electricians should be allowed to take their work vans home. -

Joseph and Clay discussed whether electricians should be allowed to take the company van home. They concluded that it is a privilege, not a right, and that it is important to consider the impact on the company's reputation and cost of goods sold. -

Joseph and Clay discussed the controversy of letting technicians take a van home and came up with a plan to set KPI metrics and an onboarding path to justify the use of the van. They also discussed the idea of a decentralized business model with satellite clinics to attract talent and incentivize them to represent the brand in new areas. -

Joseph and Clay discussed the idea of letting electricians take the van home and how it can be leveraged to increase service value and profitability. They recommended exercising due diligence and establishing KPIs to maintain brand reputation and motivate employees.

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