Transcript
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Hello, happy Monday and welcome back.
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In fact, let me rephrase that Happy Mental Health Monday.
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We're going deep on some big things and all things mental toughness, mental health, the HALT program.
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I want to talk about 75 Hard today, all in an effort to help you master your sales, simplify your pricing and deliver premium level service, which is just service at the highest level, highest level of what Well, without reference to anything else.
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Your highest level.
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Would it be wrong of us to want to do that for these nice electricians today?
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Joseph?
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No, it would not.
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In all honesty, I think working on mental health is one of those unspoken hurdles that people don't really touch on enough, and I think it's an incredibly worthwhile topic to dive into.
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All right, Very cool man.
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Well, I can't wait to go a little deeper.
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First, Speaking of mental health, I never want to start a week talking business.
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Can I just ask how was your weekend, brother?
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How'd it go?
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Weekend was an interesting thing.
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Obviously, we were still fighting whatever illness we had on Friday when last we talked, so we had a house full of yuck, but the fun times was that, regardless of being sick, we were incredibly productive.
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I don't know about you, but I love when Friday ends and Monday begins and I can look at it back and be like what did I do with that time?
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We literally made action moves that I know are going to create impact in the future.
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Well, I love that man Big time.
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And well, yeah, ultimately, what did I do to shift gears there?
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We inherited a dog Some of you have seen in my content, little Rescue, great Dane Hank, who's a pretty anxious, timid fellow but getting along fine with our pit bull.
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I know there's many naysayers of the pit bulls.
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I get it.
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The breed has a tendency to have prey drive and gets very excitable, so they are advanced dog ownership for sure.
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But I've been back into retraining and got jade, our pit bull, um very much behaving extremely well and it went about 10 times better than I imagined.
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Man, at this point, these two are friends even, uh, sleeping next to each other, doing a little cuddling last night.
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So I love it, that's going well what threw me was you said I have a little, and then you also added the word great dane into the situation.
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I mean, didn't you tell me that hank is like five foot at the head at this point?
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There's nothing little about that dog yeah, yeah, we have.
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Uh, we still got the old school wall going up to the kitchen.
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There's a pencil lines for everyone's height.
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In the family we do family dinners, we update it and hank is officially taller than some of the young kids in this family.
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For sure I love that.
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Yeah, man, anyways.
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Uh, mental health.
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I, I have a little fun fact for you.
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Hit me, did you know that I actually sit on the board of directors of a non-profit about mental health?
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no, I think it's awesome mental health, absolutely, man, and I can't wait to go deeper on on that.
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Even this week we'll talk more about it and and what that effort is meant to do.
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But I'm actually I've got a real soft spot for helping, uh, troubled youth and I think with the gap and what we need in industry for help recruitments and the gap and what the youth need in your community.
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I think there's a huge tie here that's really been underutilized, under leveraged, that could serve both sides, and so I'll be an advocate of that until the day this mission ends, which, as you know, we can't see that at this point.
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Yeah, I love that and, as always, I'm going to support you every step of the way, because I think mental health is obviously it's something that is very near and dear to me as well, for different reasons, so I'm glad that we can face this challenge shoulder to shoulder.
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We get to smash it out this week.
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I want to share with you something that our coaches actually said that I found very interesting, Mm-hmm.
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As they're hiring their client success team and their salespeople, one of the things they're interviewing and asking that they're looking for is someone who's done personal counseling slash therapy in the past.
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Why do you think that is Joe?
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Oh my God.
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Honestly, if you told me that every one of our employees went to therapy, I would feel like we had a better team.
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I really would, because the kind of person that invests in therapy that's not compulsory like a jail sentence or something like that, shows that they at least have the incentive to say I could be better, or at least recognizes I have a problem and I'm taking steps to overcome it.
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That kind of framework of a person is always the one that's going to overcome a challenge if presented with it.
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Absolutely.
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Let me call a quick pause and just engage with our viewers.
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Those live with us in the Electricpreneur Secrets Facebook group right now.
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If you had a great weekend, please let us know how was your weekend.
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And B, if you have a relationship with mental health and have sought some counseling, even you know what?
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In my experience, I'm back with my counselor right now.
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Every about biweekly I meet up and what I find is my counselor is really good at just listening, and so it gives me a space it's like having an etched in calendar space where I'm just going to work on myself and my mental health.
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It doesn't have to be and it isn't often like tears and talking about the past and all that I mean.
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Sometimes it goes there, sure, but a lot of times it's just a place to really empty out all the mix up that happens and builds up over the weeks, sort it out and just get another perspective, and I often leave there feeling much better, and I just wanted to throw that plug in.
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So, if you guys are with us, if you've experienced this before, go ahead and throw a shameless hand up, because I actually applaud you guys for working on yourself right.
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That big mirror is a heavy one to hold Now without further ado.
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What do you say?
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We tie this into the 75 hard topic.
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I'm ready.
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It sounds like a great topic.
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This is kind of new to you, joe, right?
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Have you heard of the 75 hard before?
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So I've heard about it in passing, but it was never really something that was covered in detail and I intentionally did not look it up because I wanted to make sure that when we're talking about it it's still coming in fresh.
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Nice, I like that.
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Well, let me give you an intro to the guy that created it, because I really think that his reasoning for developing this challenge is really strong, and it's something that I would aspire for us to do for electricians someday okay so 75 hard, had a few rules built into it, okay, and the six rules are simple and then I'll explain why they're they are the way they are and how.
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It's kind of mis um misconceived by a lot.
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Okay, so there was um, let me.
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Let me actually pull it up to make sure I get this right.
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So if you skipped a day, you have to start over it's 75 day challenge about your mental and physical health, okay.
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So the next one is you had to pick a diet to follow with no alcohol or cheat meals.
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Okay, the no cheat meal thing is really rigorous and difficult.
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Again, if you had a cheat meal, say, even for a moment, you relapsed on a marshmallow.
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You're back to day one.
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That's hard, right.
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Then you're supposed to drink a gallon of water a day.
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That can be really tough because a lot of people are really kicking up the coffee and less water, right, that can be really really challenging.
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Complete two daily, one of which has to be outside.
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Where people mix this one up a bit is this doesn't have to be a rigorous weightlifting thing, but it's got to be something that gets your heart rate up.
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I mean, we can all agree that.
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Two times a day, even for half hour, 45 minutes each would be good for you to get that done, wouldn't it?
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I would agree with that, yeah, but we're all busy, right?
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So, on top of that, reading 10 pages of a nonfiction book and then taking a progress photo every day, mandy's in here with us.
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She's actually mid-challenge, and, mandy, you did inspire us to bring this up because you mentioned it a couple of weeks ago, and I've tried it before, joe, and, as someone with a bit of neurodivergence happening, I did not make it.
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I didn't make it two weeks.
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The stuff that I failed on, though, was taking a photo.
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Really, yes, it's just not easy.
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When we're, when we're building a business, when we're out there working, when you're trying to improve your sales, when you're trying to serve at the highest level, it's not easy to follow through and be consistent, and that's one of the biggest reasons I wanted to bring this topic in, because it's actually not about that photo, it's really not about physical progress.
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It's about mental progress and retaking control of your life seems more like an accountability challenge yeah, no, I'm like when I hear about that sounds more like an accountability where the picture is just a snapshot saying I've initialed on my signature, I've initialed on this day.
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That's more what I would see the picture as listed and granted.
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I haven't had any real exposure to the program, but at first glance that's.
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That's what I hear.
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What it really spells out to me is the difficulty of making a list of essentially five things plus the one that's like, hey, start over.
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Mm, hmm and following that list day in and day out, and when I first said it you were like this sounds pretty easy.
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Yes, I was going to say I did say that and I can explain why, because I'm sure there's some people who are like, what are you talking about?
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So one of the reasons why I'm called or nicknamed sales bot is as someone on the autism spectrum the autism spectrum, rules are my thing.
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I love rules, I love KPIs, I love lists Like that's just, that's the land that my brain lives.
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Yeah, so part of what makes me so successful is I have once I've talked about two boards and almost like religious dedication to do things on that list.
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So for me, when you're saying like, okay, we have to do these things, but there's no framework of the thing, Like there's no specificity of what the workout is or what the diet is or what the outside activity is, I'm thinking to myself like, okay, theoretically I could craft it to be what I could do in a day, put it on the board and say this is the first thing that you do every day before the girls get up and that's just it.
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Yeah, and just for for those of you listening, watching with us right now, joe's like the best at this, best partner in the world, because what's on your list gets done.
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I've seen it time and time again whereas I don't have to worry about you, you got to worry about me getting my list done.
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My list grows, man.
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It's not shrinking right.
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So last week I did tag three big things off it.
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But that's what I love about this is the flexibility.
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It doesn't mean it's easy necessarily for most people.
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In fact, reportedly about a hundred thousand people have completed this challenge.
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Hundred thousand plus right somewhere in the vicinity.
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I would bet that it's a 1%.
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For a while this was viral on social media.
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I get that.
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It's been a bit guys.
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We're sharing it again because it's still relevant in the context of having control over your life.
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So let me bridge it across, not the old card game, but let me bridge this across to our world, if I can go for it.
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I'm here we've talked about the eisenhower matrix a few times, the important urgent quadrants right and the four quadrants, the four combinations of important and urgent, important, not urgent, urgent, not important and not urgent and not important.
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We, we know where we want to be.
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We know that we'd be most effective in our lives and in our business if everything is planned and executed according to the plan.
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But that's not really what happens day in and day out, is it?
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No, not normally.
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I mean for most of us, for those list-oriented individuals, I mean not following.
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It sounds like torture, but for the average person we're not usually built like that, so I can understand why this could be such a challenge to some people so imagine you know we're still out there running our respective companies in the field.
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What are some of the things that might take us off of our list today?
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I mean I can help with this.
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I think in class even I'll bring one up Someone Mandy was with us.
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She received a call because one of the client's kids vomited while they were on the way to the service call.
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That's just one little reactive piece that you could sit here and say we have no control over that, but it influences the rest of our day.
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Go ahead and jump in with your own examples, joe.
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So I remember the things that would throw me was when I was in my van.
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I was less healthy because I'm very good at staying on schedule, but when the schedule changes now there's a gap.
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There wasn't usually something that I unless I intentionally said this is what I'm using as a gap filler for today.
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I would be subject to remember the halt exercise yes, which we're going to touch on a little bit where I would say, okay, well, what do I do now?
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Well, I'm kind of hungry.
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All right, let's just go and get something to eat.
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And then I'd go eat something, and then I'd end up doing my work orders or my option sheets in the parking lot of some fast food restaurant, and that would be what I'm doing for that time frame.
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So, yeah, it was working, but I was eating, so it wasn't the same thing.
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Or be like I'm gonna have a cigarette, I'll be fine, you know, like no.
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So I can't.
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I can see back then the changes to routine without the contingency plan for change being something that would throw people totally, and you mentioned halt, and I do think it fits now, so halt being, I think, the acronym of basically the relapse tendencies from like AA 12-step programs.
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Right, go ahead, touch on it.
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Yeah, so I heard about the HALT program and it really spoke profoundly to me because it really resonated.
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It was when you're hungry, angry, lonely or tired.
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That's when relapse happens.
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And relapse doesn't mean you're just shooting up, or I mean anything that you're doing.
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Anything you're trying to avoid becomes harder to avoid when you're hungry.
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I know for a fact that I'm that way, like you were trying to not eat bad food and then you're hungry because, god you know, food took longer to make or you forgot to order the right thing.
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Yeah, now you're like, oh, I can, I can have a snack, yeah.
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Or hungry, angry you're angry at something.
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I mean that happens if I can insert maybe you guys have said this before in your relationships with your partners hangry anyone ever said hangry?
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I'm hangry right now.
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Right, we're checking two boxes here just to support that, or the lonely like.
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You're not getting that attention.
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One of the ironic things about humans is that we're kind of like cats.
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In this day and age and I think the pandemic influenced this too we like to be hurt and then go hide, we recluse and we actually create the lonely problem and the depression sets in and it really takes hold.
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And then, of course, the tired.
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Well, are we getting enough sleep?
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Not to hijack you, joe, but a little complimentary teamwork on that.
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That halt influences your schedule too and dare I say, it becomes an egoic battle.
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I believe a lot of what that halt is Is where you're saying Fuck it, you know what Fuck it?
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Whatever that means today, fuck it.
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I'm back to relying on autopilot, where my ego is taking over and it's going to protect itself in whatever we're about to face.
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You ever felt like that before?
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Too often, dude, too often.
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It takes a lot of mental exercise and mental fortitude and mental equity to be able to have the reserves to face that.
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Because anger.
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For me, anger is like a drug it's the more you get exposed to it, the easier it is to call on.
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The further you distance yourself from it, the less hold it has over you, and I've spent many years removing or trying to remove my sources of anger 100%.
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Let's relate this further to what we do and what you do specifically as the sales bot.
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Further to what we do and what you do specifically as the sales bot.
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I heard a sales coach team lead say recently the worst thing that could happen here is you see instant success Thinking to a new hire right as a team developer.
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The worst thing that could happen here is you see instant success because of the ego center that's driven from that success.
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Because of the ego center that's driven from that.
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You're far better to see repeated small successes from the process that you're learning and putting efforts in.
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And I think that relates directly to what we're talking about here today with 75 hard and how we can develop that challenge, even for electricians specifically.
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Yeah, no I would agree, I would agree with that and you know what the reason why I feel like that's such an important statement is I feel like I've learned more from my failures than I have from my successes, and I think that the failures have actually taught me more and shaped me more as a person, because the person who shows up to bat and bats a thousand right off the right out the gate gate they're never going to need to see the room to improve, whereas I was a guy showing up and I couldn't hit a ball for the life of me and I knew that I needed to, so I needed to find that fortitude to dig in, and that's now what I get to share with other people, sharing from a place of resilience, sharing from a place of oh easy, street yeah, I'm going to tie couple of concepts together here to really drive this home the best I possibly can.
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Sure, reportedly, 100,000 plus.
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Let's drop the plus and focus on the 100,000.
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Nice whole number to work with.
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You know I'm a numbers guy.
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Reportedly, 100,000 have completed this challenge.
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89% of those reported feeling more in control and more confident than ever before.
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Okay, let's back up a sec.
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Feeling more in control and more confident than ever before after following a diet for 75 days, after drinking water for 75 days, after completing two small daily workouts 75 days and reading 10 pages so 750 pages of books and taking a photo of themselves and taking a photo of themselves.
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You realize that all those things are related to just working on yourself and doing so consistently, right.
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So where you focus is where you grow.
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And actually Raina, our client success coach, reposted an Alex Hormozy little screenshot of something he said the other day and Hormozy is someone else I'd love to talk about in full one day.
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But he said look, you can have everything you want in life, you just can't have it today.
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So put in your reps.
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That's exactly the mental fortitude, the mental toughness and the mental health challenge that is present here.
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Isn't it Delayed gratification.
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What would happen if you and your team were trained for delayed gratification instead of immediate?
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I really think that that would produce some of the best technicians the industry has ever seen, because the biggest problem is that people will go in and say I need to learn a sales trick.
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Like the word is sales trick and not sales process.
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I want to learn a trick that will help me sell more.
00:20:05.920 --> 00:20:07.275
You're looking just for a time hack.
00:20:07.275 --> 00:20:09.057
You don't want to change who you are.
00:20:09.057 --> 00:20:11.778
You just want someone to add a new tool to your Batman belt.
00:20:11.778 --> 00:20:23.961
Instead, we're trying to teach you a process that lets you be a better person and at the end of the process, you're that kind of person that can go the distance, compared to me just handing you a special trick.
00:20:24.823 --> 00:20:25.964
Joe, this is massive.
00:20:25.964 --> 00:20:30.460
Once again, I'm going to unveil the secret to success.
00:20:30.460 --> 00:20:32.496
What is success?
00:20:32.496 --> 00:20:34.939
Well, whatever your goal is, set up, what do you want to be?
00:20:34.939 --> 00:20:36.276
What do you want your business to be?
00:20:36.276 --> 00:20:38.333
Where do you want your sales to be?
00:20:38.333 --> 00:20:44.521
This is how you get there Consistent activity.
00:20:46.304 --> 00:20:47.025
It's the secret.
00:20:47.025 --> 00:20:48.472
The strategies aren't the secret.
00:20:48.472 --> 00:20:49.595
We're giving them all away.
00:20:49.595 --> 00:20:52.863
The strategies are no longer the excuse.
00:20:53.589 --> 00:20:57.237
Consistent activity is the secret to success.
00:20:57.237 --> 00:20:59.741
The plan works.
00:20:59.741 --> 00:21:08.152
If you work the plan, joe, and you'll feel better after you've done it and you'll look around you and realize you're alone in leading that.
00:21:08.152 --> 00:21:12.242
Honestly, it's like one to five percent.
00:21:12.242 --> 00:21:14.067
You ever heard this concept?
00:21:14.067 --> 00:21:19.569
95 percent of the population, or sorry, five percent of the population controls 95 of the money.
00:21:19.569 --> 00:21:21.012
Yeah, it makes sense.
00:21:21.012 --> 00:21:31.076
Yep, consistent activity and as you grow with that, your opportunity grows too, the same as with premium service.
00:21:32.398 --> 00:21:43.598
I wholeheartedly accept the challenge to draw that map up all week long for these people to help you guys succeed at whatever you're facing, to help you reach that next level.
00:21:43.598 --> 00:21:48.816
Robert with us, ben with us, rob says hey, that sounds like jim rohn content.
00:21:48.816 --> 00:21:50.680
Great stuff, absolutely, brother.
00:21:50.680 --> 00:21:52.730
Jim rohn the late and great.
00:21:52.730 --> 00:21:55.212
Couldn't speak enough good things about him.
00:21:55.212 --> 00:22:00.896
But really, guys, consider this and I'll give you proof.
00:22:00.896 --> 00:22:07.282
I'll give you what you can already see about our own 75 Heart Challenge.
00:22:07.282 --> 00:22:10.404
In fact, we're on Challenge 182.
00:22:10.404 --> 00:22:12.326
In fact, that might be the wrong episode number.
00:22:12.326 --> 00:22:15.511
Every once in a while I get this wrong.
00:22:15.511 --> 00:22:29.942
We've done so many episodes by showing up every day of the work week with you guys to be in the trenches leading the change that we want to see in this industry, to help you master sales, simplify pricing and deliver premium level service.
00:22:29.942 --> 00:22:33.799
We've showed up 182, maybe 83 times.
00:22:33.799 --> 00:22:34.040
Now.
00:22:34.040 --> 00:22:36.635
That was hard, joe.
00:22:36.635 --> 00:22:43.270
That was hard.
00:22:43.270 --> 00:22:43.791
It's not easy.
00:22:43.791 --> 00:22:46.116
We've literally had others reach out and ask how we do it.
00:22:46.136 --> 00:22:53.579
You know, the thing is that comes to mind is when people ask how we always look at it and be like this is our mission, this is our calling.
00:22:53.579 --> 00:22:56.694
It's different to just clock in every day.