Aug. 20, 2024

Optimizing Marketing Strategies for Sustainable Growth with Nathan Yeung

Optimizing Marketing Strategies for Sustainable Growth with Nathan Yeung

In this episode, the focus is on the challenges businesses face with ineffective marketing strategies, particularly in the digital realm. Guest Nathan Yeung sheds light on the need for realistic market penetration views, operational efficiency, and leveraging proven sales strategies. The conversation emphasizes the importance of positioning, generating conversations, and the value of creative content in marketing.

Guest Bio:

Nathan Yeung, with a background in finance and operations, is the founder of Find Your Audience. His firm prioritizes marketing activities, particularly for companies hiring their first marketing employee, providing tailored services to optimize marketing strategies and execution.

Key Points:

- Introduction to the "Creative Collaboration Show" (00:00)

- Nathan's approach with fractional C-suite roles for smaller organizations (04:15)

- Cost-effective marketing overhead and target customer profile (09:30)

- Leveraging network effects for company growth (14:45)

- Positioning in marketing and taking actionable steps (19:50)

Main Quote:

"Being in the middle of the market is not a profitable or reasonable positioning for companies."

Links:

Connect with Nathan Yeung: https://www.findyouraudience.online

Was this episode helpful?

Please leave us a review and subscribe to the show to be notified of future episodes.

Until next time, keep moving forward!

Chuck Anderson,

Affiliate Management Expert + Investor + Mentor

http://AffiliateManagementExpert.com/

Chapters

00:00 - Recording Started

Transcript
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Hello, everybody, and, welcome to the Creative Collaboration Show.



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Chuck Anderson here, your host. This is the show where



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we serve business owners at whatever



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stage business they're in to help to, grow their



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business and, reach their goals faster and easier and,



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better than, they could before. And we like to have guests



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here who have something that will help you



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to grow your business faster, to scale, to



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manage things, better. And today's theme



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is definitely all about that. And if you've ever been, on



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this journey, so many people call themselves solopreneurs, and then they



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graduate out of that. And, you know, you start to grow and,



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you you build a team, maybe you have a couple of VAs, and then you



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grow beyond that. At what point do you,



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look to outside help such as agencies or,



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other organizations versus, building everything



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yourself. And we're gonna talk about that today because our expert,



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guest is Nathan Young, who is an expert in all of this. So, Nathan,



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I've wanna, first of all, welcome you to the show. Thanks, Chuck, for having me



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on today. You know, so we're gonna do a deep dive into this



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today, and, you know, this this is a this is a topic that



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comes up a lot in, you know, when we're when we're thinking about scaling.



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Even before scaling, I mean, you know, when you when you when you



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start your business, you're by yourself, and then you graduate



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to, you know, building a team or, you you know, do I do I hire



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someone? Do I have an agency? I mean, we're gonna unpack all of this today,



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and I know this is what you do. So, just before we dive into all



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of that, tell the little, tell the folks a little bit more about you



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and, and the business you're in, and we'll we'll kinda



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launch from there. Awesome. So, not a traditional



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background as a marketer. I went to school for marketing. I was a



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VP of finance at the age of 21. I was a a bit of an



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operational slash management consultant for some angel investors. And then



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I was a CEO for an ad technology company, and then essentially found myself at



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Find Your Audience. Been running this firm now for 8 years, and a lot of



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people go, why why have you why did you do this business in the first



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place? And it was because kinda throughout my entire journey through various



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cc positions, one of the things I noted, and I kind of always



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knew, was marketing is really complex. And I find a lot of



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people take a lot of missteps in marketing, and that leads



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to a lot of problems. Obviously, you have limited resources. So when you go



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down a channel route or a tactic, you know, that's 3 to 6 months of



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invested time. That's time you're not gonna get back. And



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sometimes people make, you know, some pretty egregious mistakes.



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And when I started the firm, it was really because



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I had just been listening to a lot of my friends who are founders or



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bootstrap founders or just business owners. And I'd listen to the marketing



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advice, and I just go, why?



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And and it's because I maybe it's also because because I



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I come from a a bit of a different background in the sense that I



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have a bit of a finance hat and accounting back hat. I have a bit



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of an operations hat. And when I propose marketing



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strategies or tactics, I look at it in all those



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lenses versus just a marketing lens. I think it's very easy to just look



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at things in a marketing lens. It's a lot more difficult when you look at



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it in a lens of, like, operations and and finance, and and that's kind



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of where I always go. Marketing is less about trying to do everything, and it's



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more about me helping you just prioritize what you should be doing.



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Because we all wanna do everything, but we just can't. And so that's



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what what my firm does, and and we've we've been focused on that. And our



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real sweet spot is we're kinda like the best first hire you'll ever



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have. And and I can walk through that, kinda later on in



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this in the show. But that was the whole model was I found companies that



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were hiring their first marketing employee or FTE, full time



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employee, it it was an awkward



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space. You're hiring a person who likely only has 1



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or 2 technical affinity sets, and everything



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else, they're kind of okay at. And so you get someone who's not a



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generalist, but is a generalist, isn't performing well because they're not necessarily



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efficient, and isn't necessarily matching what the company needs. Because as you're building



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a marketing function, you need a lot of different things. And



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and so it's this awkward space where you're you're trying to fill that role,



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but you're not getting really a lot of great out of it, you know, because



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it's it's this awkward baby. It's chicken and egg problem.



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Well yeah. And it's a it's a real dilemma for a lot of business



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owners. I know I've been there numerous times where you



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have a choice. Do I go this way, or or do I go that way?



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You mentioned FTEs, full time employees. You know, at a certain



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point, you grow beyond what you can do yourself and you start to look at



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that. And, you know, I think it's really popular right



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now to look at sort of fractional help. You this whole, you



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know, fractional this and fractional that, you hear it all the time. And I



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think it kinda speaks to look. You might have a generalist as a full time



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employee or a specialist. Can you talk a little bit about that?



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Because, you know, I think that might weigh in on



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a, you know, business owner's decision. At least it does for



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me. You can have one person who kinda does things sort of



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okay versus, you know, a number of people who



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do things really, really, really well. So what are your thoughts on that? Yeah.



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And and that's exactly our model. Right? Because I I kinda go



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to a lot of businesses, you know, whether they're small,



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you know, as early as prerevenue to mature, you know,



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10,000,000 in ARR type businesses, and they go at the end of



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the day, you don't really need a CMO full



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time, honestly. You might need them



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slightly part time for all all, for the kind of the entire



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year, but you don't need them full time. You might need them full time at



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the beginning where all the heavy lifting is required for them to help institutionalize



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a process, create prudent processes, make sure that



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every one of your marketing activities is valuable to the organization.



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Now what I really mean that is is that, I I don't think any



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marketing activity is a failure if, unless you don't



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garner observations from it. So a lot of people can do tactical things



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and have them fail, but then not do them in such a way where you



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actually garner insights. Right? That's a complete failure. So you've invested time



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and money, and then you get no insights. So so having that



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CMO come in at the beginning, set up all that strategy, and then go part



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time after being a bit more fractional is is makes sense,



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and it's the same thing for a fractional CFO. If you're not big enough and



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you're not worried about debt and you're not worried about cash flow and you're not



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doing all these things, you don't need a full time CFO. You need a CFO



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for maybe a month, clean up the books, structure everything, give you a plan, and



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then maybe check-in on a quarterly basis. Frankly speaking, it it it



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all comes down to that whole thing again, scale. Are are you big enough to



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actually afford that? And most of the time, you're not. And



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then can you even utilize that person full time? Probably not



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either. So the fractional c suite route makes sense, and



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it makes sense for a lot of organizations. The reason why we're a little



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bit different is because I built the fractional CMO department, and then I built



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a full team to execute. So the whole point is Nathan comes in, I



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help you institutionalize process, and my team helps execute on



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that versus me handing it off to you, which also doesn't make



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sense because a lot of business owners aren't marketing experts to then



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actually execute on what I've proposed. Right? So it's kind of silly. You



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get a fractional CMO to come in, and then they go, here's your



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plan. Go execute. But you yourself as the business



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owner, you're not necessarily the best person to hire the



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agency that has creative capabilities, hire the



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agency that has content writing abilities. So you you kind of handicap



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yourself. Right? It's like you hired me to help you, but then to



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do the work, you're now hiring those people not having that knowledge. It's kinda silly.



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Right? You end up gaining not the best outcome. So that's kinda why we're a



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little bit different. So I did that exact model because I see this



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problem in growing companies, and this was the the opportunity we were trying to



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address. Yeah. This is definitely the struggle. And, again, it's that



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dilemma of, you know, who who do I hire and



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and and get to do things? And it's not all about cost, like getting



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the lowest cost labor. I mean, obviously, we wanna keep our costs low,



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but sometimes we're shooting ourselves in the foot by doing that. Yeah. And you



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mentioned budget a little bit. I think it it would be great to talk a



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little bit about, you know, at what stage of business?



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Like, where are they either in their revenue journey or



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maybe their, I don't know what other measuring



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stick that we can actually use. But when you know,



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I would say at what point would someone be looking at this, and who



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is your typical customer in terms of stage of business and



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size and all of that? It's a great question. So the first thing



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is is there's no hard and fast rule. I would say if you



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are a company that's looking for aggressive growth, your



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percentage of marketing spend to your revenue is gonna be higher. You know?



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You'll see standard rates at 2 to



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3%. But if you're a growing company, you might be at 10 or 12%



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because you're growing. That's the whole point of growing. You're gonna be overstaffing on your



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sales. You're gonna be overstaffing your marketing because you're trying to you're trying to grow



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your top line. You know, if I were to just put numbers around



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it, if you can afford 70 to $80,000



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a year in in marketing overhead cost, not



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ad spend cost, just overhead. So meaning, that's the money you're actually spending to



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get things done like your content, like your SEO, like your trade



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shows, your sales enablement tools, your product marketing. If you could afford that,



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that's kind of our sweet spot. So we're typically working with



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companies anywhere between 1 to $20,000,000 in ARR.



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And, typically, you know, I'm gonna call it 50 employees or



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70% of our portfolio is b to b SaaS, which is, you know, business to



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business, software as a service type companies. But, truthfully,



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you know, our our organization, we've worked across a very broad set



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of categories and industries. We have a ton of success



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also in in, sorry, the fast casual



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franchise space, which is something people get really weirded out about. Because I'm like, yeah.



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I work with Constellation Software, and it's like, oh, yeah. I also do food



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and, like, restaurants. And, and



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and there's a whole theory behind that. That's our whole foundation of, how we



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approach marketing. And I can explain that actually right now is our



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foundation of marketing is if I can generate conversation,



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then you win. So you can take that



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very simple framework, and so and you look at your your marketing



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is, if this marketing campaign can generate a conversation,



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ask yourself why are you doing it.



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It's a good point. Right? Well,



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and ultimately and you can't and it's so funny because I I I come



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across people all the time who especially with



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AI, you hear it all the time. Like, they wanna automate as much as possible.



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Right? Like, you know, how can I spend the the least amount of time



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marketing myself, but have those automatically become customers?



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And, you know, I always say, well, if you're selling coffee



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mugs, sure. But, you know, like you say, it really has to lead to a



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conversation, especially for high selling higher ticket services



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or, you know, consultation or whatever it is. It really



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it really is. It's and and then our metric one of the metrics we look



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at is cost per conversation or, you know, what does it take to for



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us to generate that, and are they the right conversations? So is that kinda



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like what you're what you're looking at and and and what you're



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working with your companies on? Yeah. A a little bit. And and



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also, I think when I when I talk about conversations, it's also you



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know, whatever you're spending time and energy into, you know, can you



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imagine that individual taking that to a dinner table or their friend group



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and saying, hey. From this thing, I learned x.



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Or, hey. This is so interesting. I wanna talk about it. And if it



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doesn't, then, you know, to me, I'm playing



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off something called the network effect where I I genuinely believe the network



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effects are kind of one of the main reasons for companies to grow. So



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generating conversation is the tactic to generate more network effects.



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So if you can generate conversation, your network effects compound. And so,



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therefore, if they compound, you typically will see growth from that. I I



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can network effects a little bit like SEO. The more you do of it, the



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more it returns. And, and and so that's kind of



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the direction I'm going. Not necessarily conversations in terms of just sales conversations.



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Sales. Right. But but but are you are you generating content that's



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going to want or make someone have a conversation with someone else about



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it? And is it interesting enough for them to do that? And if it's not,



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then you should question the value of your content. Yeah. You hear people all the



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time, you know, say, I'm gonna create some viral content, and and



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and and, you know, it's it's really hard to sort of, like,



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manufacture that. But when you really nail it and,



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like you say, you get other people talking about it and and spreading



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it, marketing that's basically growing on your



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behalf without you having to do anything. That's that's amazing when that happens.



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How hard are you finding it for people to do that?



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Because, again, we hear it all the time.



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And, now now with AI, content creation



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is, you know, different and faster than it ever has



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been before. Some of it is really good, and



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some of it is really terrible. I get bombarded with terrible YouTube



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ads all the time that are just, terrible kinda what



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what what are your thoughts there on on that kind of



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content creation? I think in that



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sense of content creation in in, like, just, like, word



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content, let's call it, I think that's becoming more and more difficult.



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But I think when you wanna look at generating conversation, it needs to



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be beyond just the content in itself. It's how you package it. It's how



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you deliver it. It's how you promote it. And I think that's that's where



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you know, truthfully, I think generative AI will find its way there



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somehow, and it will likely find its way, especially if you give it



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inputs to generate interesting packaging forms or distribution formats.



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But, you know, right now, I think generating just pure word content,



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yeah, it's hard to differentiate these days. Primary research, I think, is gonna



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become more and more important going forward. So so actual surveys being



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done versus ones that are generative or a meta analysis across a bunch of



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research. I think where people



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need to look at is is the creative side, which is, like, how do you



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deliver this and how do you promote this in a creative way?



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And I think that's gonna be where people will see a lot more value. So



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you can still have relatively, call it, mediocre content,



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like, written form content. But if you can find an interesting way



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to make that creative and and and, and packaged well,



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then I think that's where you're gonna see that value. And I see that's the



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fault in a lot of companies because a lot of companies don't like to be



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aggressive on their creative. And that's because most companies,



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one, CEOs are overconfident, so, therefore, they have spotlight syndrome, which means they



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think they're more important than they are. But I always go, if you're listening, and



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I'm sorry to say this, you barely have enough money



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to regionally push your ads. So why do you think if



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you do a crazy creative that for some reason



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you're gonna, yeah, a 100% penetration rate and reach to your entire



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market? You're you're probably only getting, like, 2%. So the reality is is



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that you you're not gonna do well anyways. You're you're barely



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penetrating your market. You're barely getting any reach, and you have a



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mediocre creative. So it's a lose lose lose situation.



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So I I think that's where people fall short. A lot of business



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owners are overconfident on how big they are. They have have spotlight syndrome, and then



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they do piss poor creatives. And then they they just get kind of mediocre



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results. You gotta go far because you don't have enough money to really spend to



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to not afford to to do that well. Well, I think that



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also speaks to, if you're gonna do anything like that, then,



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you know, have someone in the room who's smarter than you when it comes to



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to that. Like, if you're the smartest person in the room, like, you're probably putting



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yourself at a huge disadvantage. And, you



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know, being a former ads agency owner where we did a lot of Facebook



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ads, and that wasn't that long ago when I exited that.



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It's such a moving target. I mean, you know, just the way the



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algorithms and the way the content is is, is



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done and even how the distribution and the



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audience targeting is done today at compared to what it was just



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a few years ago. Completely different. You know, you



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need to have someone who knows what the heck they're doing. And like



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you say, like, you know, the the the spray and pray or



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just like, you know, going going too broad, too fast, or even



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creative, that is, terrible. And I think a lot of people are



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doing this because either they don't have time, they don't have the budget. They're just



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like, well, I'll just try something. Right? And, you



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know, Facebook and YouTube and a lot of the other media sites,



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they're just so, AI driven, and



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and and so you have to you have to do things in the right way.



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And, so what like, when what



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I wanted to ask you too is is when people



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are, or companies are approaching you or you're having



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conversations with the companies that ultimately engage you,



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what what are you hearing from them? What are they saying? Hey. You know,



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I've tried this or I'm I'm doing this. Nathan,



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I just can you guys help me with this? Like, what are you hearing?



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Most of the time, I'm hearing companies are



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flailing around half implementing



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tactics, not really looking at their ICP



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properly, their ideal customer profile, not understanding,



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how different channels have different levels of impact and influence,



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and are honestly always trying to chase something a little bit shiny.



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So I think there's an oversimplification that digital marketing is the



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savior to all businesses. It's it's a



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certainly a very scalable channel. It's not necessarily the



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best channel to start, though. And and I think that's



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what companies end up believing because they have an overconfident CEO



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or they have an overconfident C Suite. So, therefore, they think they know marketing. So,



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therefore, they think digital marketing is their savior. So, therefore, they spend money in



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in, in in digital marketing. Now that's not necessarily wrong,



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but is it wrong in the sense of priority for the business in



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terms of a tactic? Potentially, because more often than not,



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I always go, well, where have you been getting your sales from? And they go,



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well, outbound. Okay. What have we done to



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help your outbound team? What do you mean by that? Well,



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when was the last time we talked to your sales team and asked them about



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new materials that they need? Oh, I haven't thought about that.



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Okay. What has been the biggest sticking points or pain



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points or object or, you know, objection points in calls,



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and do we have sales enablement tools to support them on that? Oh, that's a



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good question. Right? And and and I go, why don't we



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focus on doubling down on what we know that



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works versus trying to build a brand new funnel that



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we have no metrics around and spending all this time. So a lot of the



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time I go, let's go back to basics. And a lot of those times are



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trade shows. I'll go, what's the metrics on trade shows? It's like, well, we've been



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going through these 3 trade shows, and it's been really good for us. It's like



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that. It's a meaningless comment to me. How many leads are you getting compared



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to how much you're spending? And is that is that a cost that you're is



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inclusive of their time or exclusive of their time? If it's



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exclusive, I need it to be inclusive. I need to know the actual cost of



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these trade shows so we could figure out what your SQLs and,



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and MQLs actually cost you. And, like, oh, that's a good point. And



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they go, okay. What's our before, during, and after activations?



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What do you mean? Well, how are we priming the conference? How



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are we attending the conference, and how are we following up on the conference? Oh,



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we don't do that. We just attend. It's like, okay. So what do you think



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we could get if we did that? Another 30%? Do you think we



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can increase the amount of SQLs from MQLs from these conferences?



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Oh, okay. That's a good point. So a lot of times, we chase what is



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shiny, and that's human nature. Right? We want to think



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there are easy solutions, but more often than not, there's a



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lot more lemon juice to squeeze from these lemons that they think are



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already just dead lemons, but that they're not. There's a lot of opportunity. And



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that's that's typically what I hear. I hear companies chasing the shiny



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object and just completely forgetting some of the basics.



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You know, it it reminds me of a comment that comes up a lot in



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conversations that we have, and that is the money is in the follow-up.



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And, you know, I I've I've experienced this where someone goes to



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a trade show, they get all these leads, and and, like, I like



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I I love your, reaction to the comment. Well, it works



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for us. Well, the fine works for us. Right? Like, let's break



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that down. How do we measure, it works for us? And



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then and then, like you said, like, really, are we utilizing,



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like, all these you know, it's expensive to go to a trade show. So these



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are, pretty costly leads, and, in in



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some we call them leads. Sometimes they're just name and email address and phone number,



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which is you know, they're not necessarily qualified. But,



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you know, as you go through and and and nurture those



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and follow-up with those is finding, you know, finding



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more opportunity. And it just reminds me that, you know, the money is



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in the follow-up. And we do a lot of events with what we work with,



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you know, webinars and, sometimes multiday events. Same thing



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happens where, you know, they look at the registrations. They go, oh, we



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had 200 people registered, and, a 100



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people showed up. Great. And so then they they're only measuring



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their sales from that actual webinar. And how



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about the next 2 or 3 weeks? We actually try to call all the ones



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that were there and and didn't buy. Right? And so,



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so that sounds like a is is that a common mistake that you're finding



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that, business owners are making? Is that, like you said,



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chasing the shiny thing, like, what new marketing initiative can we



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do? But how many times are we just, where the biggest



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gains we can get are from something we already have. We're just



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not working with it well. More more often than not. Right? And and that's just



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because no one's focusing on it. Right? There's there's no one in the team that's,



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you know, maybe the chief revenue officer. There's just no one looking



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into that detail, and so, therefore, they overlook it. And so they're they're



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constantly trying to chase for some new revenue stream, which is fine. I I



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I can understand why you want new revenue streams. But I think you can



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do that in an operationally efficient manner in the sense that, like



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again, this is what I mean. I look at this like operations. You



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have an operations up fronting. You have an upper operation. Whether or no you



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know the economics and by the way, a lot of companies don't do this. Right?



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No one calculates the SQL cost with the actual cost of



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their overhead of the sales team. Like, very rarely do they actually ever bother



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doing this number. But for some reason, as soon as an MQL comes



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down, every c suite is breathing down your throat about how it costs



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$50, and yet an SQL is costing you $2,000



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because you have never run the numbers before. So



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so it's like, no one's focusing on it, so, therefore, they wanna



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chase for something new. But, operationally, we should double



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down, take the take the the the the value of that, and



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then use that to, in tandem, build a new funnel. Right?



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And and I think this is the thing that people forget. Your sales



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team was a funnel. Your trade show was a



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funnel. It takes time to build that funnel. So if you



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wanna be prudent about what you're doing, let's go double



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down on what we know is working so we generate value. And



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at the same time, let's take a little bit of our resources,



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risk it, and build a new funnel, which is maybe digital marketing.



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But why spend all of that time taking all of your resources,



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not doubling down, and doubling down on something that you don't know even



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works yet? It makes no sense. So my prudent approach is take



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your low hanging fruits, squeeze them dry, and at the same time,



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take some of that value and go reinvest that into a new funnel because it's



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gonna take time. Mhmm. But test that on the side. Don't go all



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in on something that is so speculative. Like, you



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have no idea whatsoever if this is gonna work. So



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Exactly. Yeah. Totally makes sense.



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Listen. I'm sure a lot of our our listeners



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are are leaning in on this going, okay.



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Yeah. I haven't been doing that. I have been making some of these mistakes. I



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think there is an opportunity to do better. Talk



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a little bit about, you know, what it looks like to



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engage with you, like, you know and and we're gonna make sure that we



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put the links to you beneath this video. If you're watching this on



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video or podcast, it's in it's in the player. So all the links to



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connect with Nathan are there. What what are some of the next steps



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someone should take to, even think about this and and even,



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to have a conversation with you about their



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situation? It's a great question. Thank you for asking. So



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we've been in business now for long enough that I've recognized that my full



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marketing service is not for everyone. So we have 4 different services.



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We have our advisory service. We have fixed projects. We have fixed



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retainer, and then we have my full marketing as a service kinda type



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business, which really is meant for those kind of more you know, I'm gonna say



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more established type businesses. I think a lot of companies fall in the first



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three where they're hesitant. You don't know Nathan. That's fine. I get



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it. Let's do a teaser. So the advisory piece is really,



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hey. I can't really afford anything right now, but



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I really need help. Then you you get me 4 hours



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a month. And, you know, for a lack of better words, I'm your marketing accountability



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coach. I set the goals. I challenge you. I yell at you. I make



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sure you execute on them, but I make sure that you don't do stupid things,



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which means you're not wasting time on activities that I really don't believe are gonna



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be valuable for you. The fixed project and fixed scope retainers are very



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simple in the sense that we're just scoped to do a very specific type item,



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which means maybe someone give you advice for SEO. Maybe I



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agree with that advice and you hire us just to do SEO. So we go



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ahead and do that. And our last one, which is for larger companies is, hey,



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Nathan. I want someone who's gonna be accountable for my company and



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grow, which means, Nathan, here's my goals. Here's your



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budget. You're hired. If you don't meet it, you're fired. That's exactly



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like any other employee. That's their our largest service. So kinda different



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services for different sized companies. I feel like a lot of people probably fall on



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the advisory side. So that's something where you can just sign up. I have a



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quick discovery call and make sure that we have a good understanding and expectations.



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And and and I also have some experience, you know, while I have worked in



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50 plus clients, and various different, you know, categories, I wanna make



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sure that I actually have some industry knowledge. Right? So making sure



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that I'm a good fit for you guys in the sense of providing some value,



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making sure that every hour you spend with me is actually gonna be double or



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triple the value back to the business, and I think that's really important. So that's



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how you can engage with us. We all do a small discovery no matter which



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one it is. And, and then away we go, we start actioning and helping you



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grow your marketing function. Amazing. Well, if you would like to



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connect with Nathan, his links are right beneath this video. If you're watching it on



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video, if you're listening to us on a podcast, just check into that player that



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you are playing this on right now. And, all in the show notes,



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all the all the links to Nathan are there as well.



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Look. I we've covered a lot of ground, but we've only we've also only scratched



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surface. I mean, we could talk about marketing and metrics and all of this,



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all day long and, and and deep dive on a lot of it.



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But I think this gives



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everyone a a lot to think about. And, I mean,



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that big decision is when when when do you start looking,



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and then and then also, I think finding that



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hidden fruit in what you're already doing. And, look, if you



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just did that, it would probably pay for Nathan's services. So



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so, you know, it the ROI on this is is



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not that it's not that far. So now before I



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let you go, Nathan, I wanna ask you just because, you know, there's a bit



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of a, you know, obviously, we're we we look to grow our



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businesses. As entrepreneurs, a lot of



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times when we grow our businesses, we have to grow ourselves as well.



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And so I ask all my guests while they're here, for,



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recommendations on that. So, so much of my learning



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has come from books, and so I wanted to ask you while you're here.



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Is there a must read book or a a recent book or something



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that that has stood out to you or has been helpful to you that,



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you recommend others read? There's 2 books, actually. 1 is



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scaling up, which I think is just a great business book.



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And the reason I like it is because it's a book of books, references



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a ton of other books, which I really appreciate, which means I think there's a



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lot of thought put towards the structure and the framework of everything. And I



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would say more on a personal note, I I read just recently Adam



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Grant's think again, and I think



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has fundamentally changed my my view on personal



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opinion. I think it's a great book in the sense of



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really challenges, challenges you in



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the sense of, do you know what you really know, and and are you



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willing to change that? And I think that's, it was just like it



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was a it was a really eye opening book for me because I think I'm



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I'm a little stubborn. And so, it opened my eyes to



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being a bit more welcoming to new ideas and welcoming



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to myself. You know? I think, you know, I there's always that saying



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being kind to yourself being kind to yourself in the sense that you can change



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your mind, and it's okay to change your mind, but be be prudent in that



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approach. So I I really recommend that book. I think that's a great



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message. Be kind to yourself. And I you know, I've actually never read that book.



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So that's going on the the the the must read list as



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well, and I always get my book recommendations from my podcast guests.



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So, this is amazing. You know, when I first started asking the question, I



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thought I was gonna get all the same answers all the time, either, like, the



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most recent popular books or, like, the or, you know,



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the other one, like, Think and Grow Rich and, you know, books like that. But



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it's just there's such a wide recommendations.



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So thank you for your recommendation as well. And for those listening



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in, the links to those books are here as well.



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So, Nathan, thank you. This is this is, been amazing. It's been



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great spending some time with you. We live in the same city. We've never we've



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never actually met in person, but it's, great to get to know you a little



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bit. And for our listeners, you



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know, connect with Nathan. All his links are there as well.



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So before we sign off, Nathan, any final



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piece of advice or words of wisdom you wanna leave our audience with?



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Oh, good one. I have a saying that's a



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little rough. So but I I but I believe in



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marketing, it's it's very true. The middle



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is where you go to die, And it's



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a saying where if you think there's an opportunity



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where you can go to the middle of profit, there's a reason why people are



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not there. And I find a lot of companies when it comes to



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positioning, they wanna be the best, but they wanna be in the middle of the



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road in terms of price. Or they wanna be



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the cheapest, but they also wanna provide all the features.



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There is usually always a reason why people are not in the middle of the



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market, and there's always a reason why there's actually an opportunity in the middle of



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the market. It's because, typically, it's not a profitable or



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or or reasonable positioning for your for



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companies to be in. So anyone that thinks they're doing well in the



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middle, I challenge you to think if whether or not you'd actually be better at



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either being the cheapest or the best, because at least in my



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experience, every company that has ever done that, you face far more challenges than



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it's worth. Really recommend people looking to when they make



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a positioning choice, you're either the best or you're the cheapest. It's one of the



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other. That is powerful advice. I've never heard it



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said exactly like that, but that is so true. And we've experienced



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it so many times even with our own ideas and and with ideas



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of our clients. So, great words to end this



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episode by. So, Nathan, thank you so much. This has been amazing,



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To our audience, I want today to mean something for you. I



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want today to, help you leverage



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something we talked about or an idea or, you know, at least



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move your business forward. So I want you to think about one thing that



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either, you heard Nathan say or maybe you were



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reminded that, hey. I I haven't followed up this thing or I



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haven't done this thing. You know, identify one action step and go do



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it today. Right? And if you can't think of anything else, then just



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go reach out to Nathan and and find out, Have a conversation with him.



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He'll help you figure out, what that is. And, in



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the meantime, keep moving forward. The only way to fail is to quit,



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and, never ever give up on your big dream. You could just be that



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one partner or that one collaboration or that one action



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step away from the breakthrough that you need in your business.



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Until next time, this is the creative collaboration show with Chuck Anderson, and we'll



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see you on the next one, everybody. Thank you.