Often in the world of business, people are chasing strangers constantly. They're focusing on customer attention more than customer retention. Mark Given shares powerful insights about the value of referrals, and the significance of building trust and retaining customer relationships - so you can stop chasing strangers. In this episode, we explore Mark’s latest book, Trust Based Referrals, and its noteworthy ideas and strategies for your business success.
Learn more about Mark:
Website: https://www.markgiven.com/
Email: mark@markgiven.com
Trust Based Referral Book: https://www.markgiven.com/product/888749
A little about me:
I began my career as a teacher, was a corporate trainer for many years, and then found my niche training & supporting business owners, entrepreneurs & sales professionals to network at a world-class level. My passion is working with motivated people, who are coachable and who want to build their businesses through relationship marketing and networking (online & offline). I help my clients create retention strategies, grow through referrals, and create loyal customers by staying connected.
In appreciation for being here, I have a couple of gifts for you.
A LinkedIn Checklist for setting up your fully optimized Profile: https://www.janiceporter.com/linkedin-training.html
An opportunity to test drive the Follow Up system I recommend by sending a FREE greeting card (on me): www.sendacardeverytime.com
Connect with me:
http://JanicePorter.com
https://www.linkedin.com/in/janiceporter/
https://www.facebook.com/JanicePorterBiz
https://twitter.com/janiceporter
Join our Relationships Rule community on FB here:
https://www.facebook.com/groups/relationshipsrule/
Thanks for listening!
Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.
Do you have some feedback or questions about this episode? Leave a note in the comment section below!
Subscribe to the podcast
If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on iTunes or Stitcher. You can also subscribe from the podcast app on your mobile device.
Leave us an iTunes review
Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on iTunes, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on iTunes.
Here are some great episodes to start with.