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What does it truly take to take a chiropractic practice from launch to scale? How do leadership, hiring the right people, and training fit into the mold of a great practice? Dr. Mark Mouw joins Dr. Pete on today’s episode to share his experience transitioning from owner-operator to CEO. He reflects on the importance of having a vision in place with systems in order to achieve the mission statement. Finally, Dr. Mark speaks to the value he places on the team of doctors he has assembled within his practice and how their leadership has led to sustained success.
00:44 – Introducing today’s guest, Dr. Mark Mouw
05:19 – Dr. Mark’s journey from launching to scaling his business
10:27 – The importance of having systems, the right people, and training
15:27 – Why training is key
17:31 – Mark speaks to the transformation from owner-operator to CEO
23:31 – The importance of leadership
26:53 – Dr. Pete thanks Dr. Mark for joining the show and for everything he is doing to advance the field of chiropractic
EPISODE QUOTES
“Everything’s based on your vision, your mission, your core values, and two of our family core values are, number on, freedom, and family, they come first.” (06:39)
“It’s ok to change your vision. Cause I felt a little defeated when we did change our model of what we wanted. But, what it turned out to do is it allowed us to really have bigger impact and it made me the CEO of the business I am today.” (12:54)
“A vision without systems is a dream. A vision with systems, that’s a mission.” (23:49)
“And the reason why it’s so important for us to have this leadership team is the docs that work with me, they’re peers with me in the office. Our patients know that. They’ll see any of the doctors in the office because one’s not better than the other, right? That’s the really cool part about having that leadership team together.” (25:20)
LINKS MENTIONED
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
