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Chiropractic Assistants make or break a practice. For you to have a durable business, you’ve got to get this right. In this episode you will gain insights from the CA recruiting expert and director of CA placement from Chiro Matchmakers. You cannot have a remarkable business without a remarkable team, and finally there is a proven methodology and system for hiring the ideal team member for each position in your business.
00:38 – Dr. Pete introduces today’s guest, Adriana who joins the show to share her background as a Chiropractic Assistant, the work she’s doing with Chiro Matchmakers and the importance of hiring the right CA
17:32 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers
18:14 – Adriana speaks to the importance of having Organizational and Accountability Charts in place
24:08 – Most commons challenges that Adriana has observed in the hiring process
30:02 – Adriana talks about the concept of blood typing remarkable CAs
36:40 – Dr. Pete thanks Adriana for joining the show and let’s listeners know where they can follow her
EPISODE QUOTES
“One of the biggest points throughout that time was finding the right person for the right position, whether that was a CA or an Associate Chiropractor.” (06:39)
“We also get started with that Org Chart. Who you have already in your practice? Who’s on your team? And then the Accountability Chart. Why are there roles and responsibilities? What are they doing for you? And then once we have that figured out, then we want to look into what are the holes? What are we missing?” (18:18)
“You mentioned the different roles a CA can have within an office: front desk CA, check-in, check-out, back office, tech CA, marketing CA and office manager. A lot of times as business owners we make the mistake of thinking that my one CA can fill every single one of those roles.” (20:19)
“It’s very important that we get that right because when we force ourselves to be somebody that we are not, if we push ourselves to behave in a way that is not true to ourselves, that is when burnout happens.” (21:46)
“I think that the biggest problem that we see with the chiropractic industry is that we’re not hiring right. We’re not hiring based on the responsibilities and the roles that that person is going to play in our office. We’re hiring based on do I like this person or not.” (29:02)
LINKS MENTIONED
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
