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Running your business is a lot like solving a puzzle, but it’s not a simple puzzle, it’s actually quite complicated. It requires a focused CEO with the proper perspective to effectively assess the four domains of the business. Imagine having a framework designed to help you quickly analyze your practice performance and uncover specific ways to optimize the operation. Now you have it, in this episode we show you how we assess practice performance and give you CEO coach’s insights into how you can be more effective troubleshooting your own business.
00:38 – Dr. Pete and Dr. Stephen introduces today’s topic, Troubleshooting Your Business
10:31 – Dr. Pete and Dr. Stephen take a moment to promote Imaging Services
11:20 – Dr. Pete and Dr. Stephen discuss the F1 Racing Analogy
16:50 – Dr. Pete and Dr. Stephen talk about the important role vision plays in troubleshooting your business
20:47 – Dr. Pete and Dr. Stephen walk through common chiropractic systems issues
23:17 – Dr. Pete and Dr. Stephen take a moment to promote Fortis & Digital Care 100
25:48 – Dr. Pete and Dr. Stephen provide advice on troubleshooting the training process
EPISODE QUOTES
“This coaching tool allows you a systematic approach to digging in and finding exactly why is something underperforming, where’s the problem, and what’s the root cause of the problem. Because, as CEOs, we don’t want to be emotional. We want to use data.” (02:21) (Dr. Stephen)
“What matters gets measured. And it’s so important to recognize that what we measure in our practice we are choosing those things to be our outcomes. What you measure is what you talk about, and what you talk about is what you bring about.” (06:41) (Dr. Stephen)
“Let’s troubleshoot this part of the domain of the business. And let’s troubleshoot because we’re not sure what it is that’s going on. And so simply by being able to slow down, stop and assess your business is actually a healthy thing to do. Don’t wait until you’re in trouble to troubleshoot.” (08:02) (Dr. Pete)
“This is what the Troubleshooting Form is all about. It’s about tuning the engine of your practice.” (14:53) (Dr. Stephen)
“The Troubleshooting Form isn’t just a CEO tool; it’s really a CEO skill. It’s a perspective that we show up to solve issues. It’s not about creating a dynamic where you’re assigning blame. It’s about unearthing root causes of issues so we can correct them.” (29:50) (Dr. Stephen)
LINKS MENTIONED
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
