Episodes

Aug. 31, 2021

112 - Improve Results by 15% to 35% Doing This One Thing

Imagine you could predictably increase results by 15-35% across your entire business bottom line by doing one thing...would you do it? When it comes to clinical outcomes, behavior economics reports that when a trusted author…
Aug. 24, 2021

111 - Turning Believers into Understanders at the Better Results Faster Workshop

As the CEO, you love LEVERAGE! There is no more highly leveraged step in your patient process than THE WORKSHOP! One a patient goes to workshop, every visit gets easier... If a patient does not go to workshop – every subs…
Aug. 17, 2021

110 - Table Talk Drives Long-Term Care

Table Talk, Patient Education, Talking Tic’... No matter what you call it – Consistent, meaningful and productive patient education is one of the most important (and challenging) skill sets to master as a chiropractor. The…
Aug. 10, 2021

109 - All Long-Term, Successful Relationships Start with Solid Expectations & Agreements

If you agree that losing patients is off purpose and bad for business, then this is the episode for you! We studied thousands of our most successful patient relationships – and then studied hundreds of our Coaching Clients’…
Aug. 3, 2021

108 - Are Your Customers (Patients) Buying What You’re Selling?

The purpose of a business is to solve a problem for another human being. What problem does YOUR business solve? In this crowded, noisy, and confusing healthcare marketplace it is critical that you and your TEAM can answer t…
July 27, 2021

107 - Leading vs. Lagging Metrics

Are you leading your business into the future or are you lagging? Remember one number is a fact, two numbers are a story, and the story of your metrics is how you convey to your team what’s happening now and what’s most impo…
July 20, 2021

106 - The Accountability Grid

The transition from being the Owner Operator to CEO requires two foundational and fundamental transformations. First is the identity shift, the second is the behavioral shift. One of the most significant behavioral adjustmen…
July 13, 2021

105 - Troubleshooting Your Business

Running your business is a lot like solving a puzzle, but it’s not a simple puzzle, it’s actually quite complicated. It requires a focused CEO with the proper perspective to effectively assess the four domains of the busines…
July 6, 2021

104 - The Chiropractic Defense Council

Listen in as Dr. Stephen Franson interviews Bharon Hoag – Director of the new Chiropractic Defense Council. Chiropractic has always been an easy target. Since our inception, adversaries have sought to undermine our validity …
June 29, 2021

103 - Quarterly Reviews

Are your team members engaged, fulfilled and productive in their work? The Quarterly Review is designed to create accountability and bring objectivity into a historically subjective and often overlooked conversation. These m…
June 22, 2021

102 - Remarkable Marketing Machine

Ideally your marketing is organized and operates like a powerful engine, powering your business forward each quarter. There are 4 key elements that comprise the Marketing Machine inside the quarterly board meeting: Marketing…
June 15, 2021

101 - Remarkable Goal Setting

How does your team know where you are going now, next and ultimately? The CEO sets the goals for the company which determine where your business is going. Goals are designed to create clarity, focus and accountability for ev…
June 8, 2021

100 - Remarkable Product and Process

The purpose of a business is to add value to another person by solving a problem that they are willing to pay for to help them solve. Your market needs to know why they should come and see you. Your customers need to know wh…
June 1, 2021

099 - Remarkable Vision Casting

As the CEO, it’s important that you have crystal clarity on what you are trying to accomplish and why it’s important, because your team and your community are following your leadership and direction. So, what does ultimate s…
May 25, 2021

098 - Board Meetings Overview

CEOs, it’s time to set the coordinates for the next stage of the journey. Do you know where you’re going and how you’re going to get there? Are you and your entire team on the same page? Is there total alignment of your visi…
May 18, 2021

097 - The Replatients Gap

What if you didn’t need as many new patients every month because your existing patients actually stayed! Most practices, when you take a close look, are revolving door practices – patients enter in one door and exit right ba…
May 11, 2021

096 - The Money Gap

Turns out most chiropractors are under investing in their marketing...So, how do you decide which are the right tactics for you and your team and how much money you should invest in marketing? The good news is the world is o…
May 4, 2021

095 - Clinicoscopy Part 4 - How Chiropractors Build World Class Teams

It is impossible to become a Remarkable CEO without a world class team. Achieving the Top Doctor status means delivering remarkable attraction, conversion and retention, which requires building a remarkable team. Since God o…
April 27, 2021

094 - Clinicoscopy Part 3 - How the Top Chiropractors Retain Patients

In order to influence retention, you must measure the behaviors that matter most. Remember, you don’t get what you want, you get what you measure. Measuring retention can be difficult and is often overlooked, making it essen…
April 20, 2021

093 - Clinicoscopy Part 2 - How the Top Chiropractors Convert

Would you describe your conversion system and process in your practice as being remarkable? CEOs, now is the time to take a good hard look at your conversion process and determine where as a business you are winning and wher…
April 13, 2021

092 - Clinicoscopy Part 1 - How the Top Chiropractors Market

The purpose of our quest through the clinicoscopy series is to help you determine if your practice qualifies as the best in your community, based on the remarkable standards. In this first episode, you and your team will tak…
April 6, 2021

091 – Top Chiropractor Project

We were approached by one of the top players in the online world with this question: How do you know who the best chiropractors are in each city? We were glad they asked and have since partnered in the project to help them i…
March 30, 2021

090 – Developing and Keeping the Right Associate – Part 5

This final episode of the series is about keeping great associates. As the CEO, it is important to count the cost before making this investment, because it’s wicked hard to get right and is very costly when we get it wrong. …
March 23, 2021

089 – Training and Equipping the Right Associate – Part 4

Setting the stage for success and optimizing your associate doctor requires ongoing training and equipping. While onboarding is about establishing competency, mastery is developed over time. A- players love to be trained and…