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The insurance consumer is changing and no one knows that better than JD Power the leader in consumer data and analytics. Tom Super, head of P&C insurance for JD Power, joins Curt and Pete to talk about what's influencing consumers with insurance purchasing decisions and what kind of experience they are looking for from the marketplace. With JD Power's data and Tom's experience this podcast turned into a 2-part series of in-depth discussion of the insurance business distribution channels.
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