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Whistleblower About Poor Care at V.A. Hospitals, Led to National Improvements and Retaliation. When she noticed discrepancies and poor quality of care issues at the V.A. Hospital where she worked, she started alerting higher-ups. A Navy Veteran
and career media personality, her actions led to national investigations.
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She is a U.S. Navy Veteran, visually impaired, and spent her entire professional career in Media and Public Relations. Her job with the V.A. led her to work at the Phoenix V.A. Hospital. A change of leadership led to negative quality of care issues, including extensive delays in treatment. Paula began the extensive process of alerting higher-ups to the issues, which led to national investigations and much-needed changes. In the meantime, she states that she "suffered retaliation" by the V.A. Hospital Management.
Her work and story led to her writing the book A Sacred Duty and also her Blog.
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