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Welcome to Ready Set Collaborate podcast with Rhonda Pearson, where we will dive deep into the world of networking, collaboration and partnership, unlocking the secrets to a successful team working within innovation.
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Whether you're an entrepreneur, a creative professional or just someone eager to understand the power of networking and collaboration, this podcast is your go-to resource.
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Join us as we explore the stories, strategies and insights from experts, entrepreneurs and thought leaders who have experienced the magic of networking and collaboration to achieve successful results.
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Tune in to Ready.
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Set Collaborate podcast on a journey towards achieving your goals with host Wanda Pearson.
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Welcome.
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Welcome to the Ready Set Collaborate podcast with Wanda Pearson, with my guest, Farrell Middleton, and I am so he's the founder of the Bell Curve of Life.
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I am so excited to have you, Farrell, on my podcast.
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It's starting, and Happy New Year.
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It's a new year, a new start, and Farrell is starting off with actually creating his own book.
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So say hi to the audience, Farrell.
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Hello everybody and Juan, I want to thank you so much for having me on here.
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I love getting on here early in January.
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I'm going to give your audience something to think about and it's going to help them have a very successful 2025, both personally and professionally.
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I'm your guy today.
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Thank you so much for having me.
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Awesome, that's exactly what I want to hear.
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We got to get everybody started with 2025.
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That's right, we call it a new year, new you.
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I'm actually doing training on the whole month of new year, new you.
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Okay, I like that, but yeah, but thank you so much for being on here.
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But let me tell you a little bit about Farrell.
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Farrell Middleton is the founder of the bell curve of life.
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His mission and focus are to add value by promoting positive changes for individuals and organizations.
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The goal is to help people become a level performers and to help business owners and leaders create A-level environments.
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If both can be achieved, success will follow and failure will be rare.
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That's so true.
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You just follow the process right.
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It is absolutely true.
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Yeah, this is accomplished by focusing on positive attitudes, leadership and management directives, strong communication skills and enhanced team dynamics.
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I love that, farrell, because working at IBM for 36 years it was about teamwork.
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How can you work together?
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How can you be successful in your business?
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I wouldn't have been at IBM for 36 years if I didn't do that and I was a team leader.
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So what you said here is positive attitudes, leadership and management directives.
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That is so important.
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But communication skills and I tell my husband, communication is the key to success right, it is Absolutely, absolutely.
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And I can go on for hours about communication, but we don't have time for that today.
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Maybe next time.
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It's funny I told Dennis.
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I said we got four C's and that's why we've been married for 43 years.
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Okay.
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Communication commitment, compromise and consideration.
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Oh, I love that those are the four C's and I had him write it down.
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Dennis, write it down.
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Yeah.
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I had him write it down and those are the four C's, and not in just relationships, but also in businesses.
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I would think so, but tell us a little bit about your personal self.
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I would think so, but tell us a little bit about your personal self.
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Okay, personally, I'm a lifelong Georgian.
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I grew up in Savannah and moved to Atlanta in 1982 to go to college, and I have married my high school sweetheart.
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Her name is Kathy.
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We met in early 1981.
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I guess that's 44 years ago now and we've been married for 38.
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We have two adult daughters who are both now married.
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My youngest daughter got married about two weeks ago and we're now grandparents.
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My oldest daughter has a nine-month-old grandchild and they both live here in Atlanta.
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And my personal life is just fantastic.
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I turned 60 last year, I'm in my second career and I'm just in a great place.
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I'm in a really good place personally.
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I love being here with that, but we're a close family and it all matters.
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It all matters.
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Absolutely.
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And I'm going to tell you, dennis and I actually we met in college in New Jersey but we actually got married August 29th 1981.
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Okay.
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So we actually been married 43 years.
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We'll be 44 in August.
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There you go, yeah, yeah.
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Yeah, so that is so funny when you say 81.
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I said that sounds familiar.
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Oh yeah, that's the year that I got married Yep Exactly.
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So yeah, I'm only 60 and I met her when I was 16 years old.
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Do the math.
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That's what I said.
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That's what I said.
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I retired when I was 60 at IBM.
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I was a baby when I started at IBM.
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Oh yeah, oh yeah.
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Wow, that is so amazing.
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So provide your performance, professional history and current focus.
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What is your professional?
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Sure Professional history.
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I went to Georgia Tech, graduated with honors in 1986.
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So, with a degree in building construction, went into the home building industry here in Atlanta.
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Immediately I spent 36 quality years.
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I like to say I gave it 36 years of unconditional love.
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And anybody believes that give me a wink wink.
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But no, I had a very successful career and I was a manager at the age of 22.
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And I have touched about 10,000 houses in some form or fashion.
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I was a high volume guy.
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I worked with both privately held and publicly traded companies here in Atlanta and I had a very good career.
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But about five years ago I decided I was ready to pursue my long awaited second career of being a teacher, speaker and soon to be published author.
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We'll talk about that in a few minutes.
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But, like I said, I'm only 60 years old I've got a lot of years left and I was just ready to provide a different type of service to the community.
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My first career was fantastic as a home builder, but I was ready to do something a little bit different.
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That's why I made the change a few years ago and currently, as you mentioned, the name of my company is called the Bell Curve of Life and it is a unique personal and professional growth and development program.
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That is my unique creation and I've got a deep portfolio of material that relates to attitude, relationship building, communication skills and things of that nature.
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I am a very practical guy with practical experience and I want to share that with as many people as I can to help them live a better life.
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That might sound kind of corny but, wanda, that's my focus right now.
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It's what I was meant to do.
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I'm so excited about it.
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I am so excited when your book comes out.
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But no, definitely I really can connect with you as far as that, because being real and being able to work with people honestly, that really makes a big difference.
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So can you explain the concept of bell curve of life and how it applies to personal and professional success?
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Sure, sure, yes, Basically, with regard to the bell curve everybody remembers the bell curve for middle school 20% are in the upper category, 60% are in the middle and 20% in the lower category of behavior, skills, performance and results, and my goal is to help individuals get into that top 20% of whatever it is they want to do, either personally or professionally.
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Not everybody can be great at everything.
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Let's be very clear.
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I want to have people identify the areas that they're well-suited for and have them work on those, hone those skills, be the best they can be at it, and then other areas that are of interest or need.
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If you're not doing as good at those as you need to, I want to help you get better at it.
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My material is very practical, practical and it's timeless.
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These principles can be reviewed in one year, five years or 20 years, and the fundamentals are still going to be the same.
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And again, we're talking attitudes, relationship building, communication skills.
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Those basic fundamentals, Wanda, they just don't change.
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They don't, and so I just want people to take a different perspective on it and engage with the material and hopefully I can help them.
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And if somebody comes to me with a positive attitude or an open mind, I can help them.
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There's no doubt in my mind and that is my big focus at this point in time, and my major material is and this is relative to our historical educational grading scale A, B, C, D and F If you put a C performer in an A environment, they can become an A performer.
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If you put an A performer in a C environment, they will more than likely drift towards C performance and they will probably leave.
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There are a few exceptions, as they're on to everything, but that's the general premise and if a business owner or leader wants to attain A performance from associates and external partners, then they need to create an A environment and I've identified traits of A performers and I have developed a blueprint for an A environment and that is my main material at this point in time, Very excited about it.
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That's awesome.
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And actually there comes my next question that I want to ask you.
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That's awesome.
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And actually there comes my next question that I want to ask you In your experience, how does someone's life history upbringing, challenges, education affect their position on the success curve?
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And you just talked about that.
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Yeah, it's basically everything.
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And look, I worked hard, everybody works hard and I was given some.
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I grew up in a middle class family from Savannah.
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I'm the youngest of four children.
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My parents divorced and they remarried.
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I've got a couple of half brothers from a second marriage.
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Yeah, I've got a life like everybody else does.
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But basically it matters how you approach the days and my main overall tenet with my program is that a positive attitude and time spent effectively will drive the success of your journey, and I'm big on attitude.
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We've already mentioned that huge it is the facet in life that has the most influence over your success and happiness.
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And another thing that's come recently into my program that I've gotten really good traction on is I call it wake up frame of mind.
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Your day starts when you pour your head up off your pillow.
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It's going to set the stage for whether a good day, mediocre day, poor day.
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Other things come into play, of course, with traffic and weather and kids and pets and all that kind of stuff.
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It starts when you pour your head up off your pillow and if you can approach the day in a good frame of mind, you've got a really good chance of succeeding at whatever it is you choose to do that day, I'm convinced of it, convinced of it.
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Absolutely.
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I love that wake-up frame of mind.
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You need to get a poster with that wake-up frame of mind if you wake up, yeah, and it actually starts the night before.
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Yeah, you're right, I'm not a clinical psychologist, I'm not a sleep expert, I'm just a regular guy.
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But it makes sense.
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If you go to bed with a good frame of mind, you got a pretty darn good chance of waking up with a good frame of mind, so that's how I advise my clients.
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That's awesome and actually you talk about frame of mind.
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So what mindset shifts are necessary for business owners and we're going to get into business here Push through plateaus and continue growing their businesses?
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Okay, that's such a good question.
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My blueprint for an A environment consists of seven main components and they are in this order of importance vision, leadership, structure, commitment, discipline, communication and relationships, and a combination of those seven factors is what will drive and inform the culture of a company.
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And what I advise my clients to do when I have the opportunity is we explore all of those seven components.
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When I have, I can do this in about an hour and a half.
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We explore all seven of them in some detail and then we identify the areas that are the weak points.
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Okay, the vision and leadership might be great, but you know what man?
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We're not really communicating very well.
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I'm like okay, let's work on communication, Work on the things that need to be worked on.
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One thing that I was guilty of in my career, that I really don't like to do, never did, is I hate solutions, looking for problems, fruitless tasks and unnecessary analysis.
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Work on the things you need to work on, Find your pain points and let's work on getting them better.
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And that's what I do.
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And that's for a business owner to answer your question.
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For a business owner to, let's say, move to the next level.
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I believe that's the way you phrased it, If they can focus energy and effort on those seven components that will align them to be able to take whatever steps they want to take.
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It's just that's the formula for it.
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I love it.
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Now tell us those seven steps again, so can you hear this again.
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Sure, and they are in this order of importance vision, leadership, structure, commitment, discipline, communication and relationships.
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And, for example, back to what you mentioned a few minutes ago with the four C's of having a good life.
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In my commitment material I've got four areas of commitment that business owners need to have as a focus.
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Commit to the vision and the direction of the company Number one.
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Number two commit to your internal associates, your staff members, all that kind of stuff.
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Commit to them to provide a good environment, pay them well, give them good reviews, all that stuff that makes somebody want to come back and work for you the next day.
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Next, commit to your external partners.
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Those are the people and companies that support your business on a routine basis.
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For example, for me they were the trade base, the framers and cabinet guys and landscapers, also closing attorneys, mortgage professionals.
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I needed them every day to perform, to produce my products.
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So commit to them and they will commit back to you.
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And finally, and most important, all those other commitments wrap up to committing to your customers.
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You have to commit to customers that you're going to deliver the product of the value and quality that they expect, based on the relationship with the transaction, and that can vary in all all types of ways, but whatever it is that you are producing and providing, do it in a quality fashion, commit to your customers and success will come.
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But those are the seven, yeah.
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That's awesome.
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Listen, you put some big, great nuggets out here.
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That's what we really need to know, and what you're doing with your partners is collaboration, and that's why I actually named this podcast Ready Set.
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Collaborate, because we have to collaborate with one another in order to be successful, to help our clients.
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You know so it makes a big difference in that collaboration and the commitment and communication.
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Yeah, Everything.
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I didn't know you were going to say these, but yeah, those are our words here.
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So I think we're on the right track.
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We're kindred spirits here, there's no doubt.
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And then one other thing real quick, on the relationships.
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I believe the relationship's a glue that holds everything together, and quality relationships are critical, no matter if you're a sole proprietor, large business, whatever you were with IBM for 36 years, a huge company, all that kind of stuff.
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How many sole proprietors do both you and I need they still need people.
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But the key is and again, this is just such important information material here Transactions make the world go around.
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Okay, we have to have products and services delivered and money changes hands and this, that and the other we all provide services got to get paid for it.
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All that kind of stuff.
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Very important.
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Relationships create transactions.
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So I like to advise people focus on quality, healthy relationships.
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The transactions will follow.
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They will, without a doubt.
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Relationships are just so important.
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Yes, you're absolutely right, Because that's how I would start building more.
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We've been in the legal field for 26 years.
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That's how I actually got out here and that social work in me built relationships with people and it's about trust.
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It's about trust and know that person and the relationships to build that relationship, to get transactions right.
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So, yes, no, that is so true.
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One thing real quick on that, on the relationship side of things when things are going well, it's easy.
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The true measure is when things don't go as planned.
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That's where the quality relationships come in.
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To solve problems, be productive, be successful, that kind of thing and that's where the high quality relationships come in is when things don't go well and that's the true measure of good relationships.
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Absolutely.
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You just said a mouthful.
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I tell you it.
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Just, it really does make a big difference and I'm sure and we're going to talk about your book in a minute so let me ask you about creating the A-level success in business.
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What strategies do successful entrepreneurs use to maintain an A-level success across different life phases?
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Okay, oh, wow, what a great question.
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Basically, with the seven components that we've already mentioned, it is a continual and routine focus on those.
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Now you don't have to look at them every single day and all that kind of stuff, but you have to keep them in the back of your mind and if one of them gets a little out of whack or underperforming, then you know, put some attention there and make sure you get it back in collaboration.
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But there are other things that come into the picture with this as well.
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Number one is group problem solving Big deal.
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You got to be able to solve problems.
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Another one that is enormous and you're going to know exactly what I mean when I say this because you were with IBM for 36 years.
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Internal customer service is huge.
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I struggled with that in many years of my home building career.
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I was with several companies over the years and that kind of thing.
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But if you don't have good internal customer service in which your associates and external partners are collaborating to get your products and services to the marketplace, how in the world do you think you can provide good external customer service?
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Absolutely, you just got to take care of the inside stuff and that's where it comes into committing to your associates, committing to your external partners.
00:17:46.585 --> 00:17:54.364
If you can wake up every day in that good frame of mind and fulfill the commitments that you've made, that's how you will have continual success.
00:17:54.364 --> 00:18:14.742
And when things do go south and they will, they always do it's a matter of how quickly can you refocus on the area that needs attention, put the finger in the hole in the dam or however you want to phrase it all kinds of phrases that we all know but again, address the things that need to be addressed to make sure that they're in good order.
00:18:16.384 --> 00:18:17.248
That's a great answer.
00:18:17.248 --> 00:18:21.176
I tell you it really does, and you can tell that you know what you're talking about here.
00:18:21.176 --> 00:18:30.880
Thank you, so can you share a personal story of someone who overcame challenges and achieved the A-level success through strategic life choices?
00:18:31.944 --> 00:18:35.569
Oh gosh, wow, that is a very good one.
00:18:35.569 --> 00:18:39.234
And let me come up with a good one here.
00:18:39.234 --> 00:18:49.276
Yes, there was an individual that I hired years ago as an assistant construction superintendent and he was doing a good job for us.
00:18:49.276 --> 00:18:54.693
He wanted to advance, but he just never really got to that level of advancement.
00:18:54.693 --> 00:18:56.637
He just he wasn't committed enough.
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Every day.
00:18:57.105 --> 00:18:59.153
He had some other distractions outside in his life.
00:18:59.153 --> 00:18:59.855
He was a young guy.
00:18:59.855 --> 00:19:02.673
He used to race snowmobiles and things like that.
00:19:02.673 --> 00:19:05.674
He had all kinds of warps, stitches and scars, all this kind of stuff.
00:19:05.674 --> 00:19:08.134
I'm like that's great, but it was time to grow up, okay.