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In this episode of Sales and Cigars, host Walter Crosby sits down with Jim Packard, President of Rainmaker Marketing, Inc. Jim discusses with us insights on customer retention and brand loyalty. He shares his unique strategies for keeping clients...
In this episode of Sales and Cigars, host Walter Crosby sits down with Jim Packard, President of Rainmaker Marketing, Inc. Jim discusses with us insights on customer retention and brand loyalty. He shares his unique strategies for keeping clients engaged, from personalized greeting cards to creative loyalty programs, all aimed at nurturing lasting business relationships.
Episode Highlights:
The power of personalized gestures in client retention
Lessons on adapting ideas from other industries
How training and culture-building create loyal employees
Using creative follow-ups like cards to build brand loyalty
Join Walter and Jim as they explore the impact of these thoughtful touches, along with actionable steps any business can implement to boost client satisfaction and retention. Plus, Jim’s got a fun cigar story and some classic business insights to share!
Grab a cigar, mix your favorite cocktail, and get ready for an episode filled with valuable insights and actionable advice.
Get Walter Crosby's new book, "Scale Your Sales: Avoid the 7 Critical Mistakes CEOs Make": https://helixsalesdevelopment.com/scale-your-sales
Connect with Jim Packard:
Linkedin: www.linkedin.com/in/jim-packard-b6435535
Email: jim@jimpackard.com
Website: www.sendoutcards.com/rainmaker
Connect with Walter Crosby:
Email: walter@helixsalesdevelopment.com
LinkedIn: https://www.linkedin.com/in/walterlcrosby/
Website: https://helixsalesdevelopment.com/
Calendly: https://calendly.com/walter-helix/
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