How Starbucks Built a People First Business | A Conversation with Howard Behar
On this episode, I sit down with Howard Behar, co-founder of Starbucks, to delve into the nuances of servant leadership. We explore authenticity, accountability, and the power of radical humility, reshaping my view on creating impactful customer experiences and making a difference in the world.
In this episode, David Meltzer sits down with Howard Behar, the founding president of Starbucks Coffee Company International and the man responsible for transforming Starbucks from a small regional business to a global powerhouse. For 21 years Behar led Starbuck’s domestic business as President of North America, and he became the founding President of Starbucks International opening the very first store outside of North America in Japan. During his tenure, he participated in the growth of the company from only 28 stores to over 15,000 stores spanning five continents.
Dive into this conversation to uncover Behar's leadership principles that turned Starbucks into an international sensation. Listen to his personal anecdotes and understand his perspective on humility, trust, love, and forgiveness in the corporate world. Learn about the importance of servant leadership and how putting people first helped him scale the business. Finally, hear his sage advice for living life with intention and planning for success. Tune in and get ready to be inspired by the man who wrote "It's Not About The Coffee: Leadership Principles from a Life at Starbucks" and has been a beacon of servant leadership in the corporate world
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