What it Actually Means to Serve Your Customers | Sri Divel, Partner and VP of Salt Creek Grille
Sri Divel, Partner and VP of Salt Creek Grille, talks about the lessons she’s learned about the hospitality industry since she began as a cocktail waitress, especially the necessity of going after your dreams and goals.
Divel and host of #ThePlaybook, David Meltzer, share their thoughts on subjects including the unique meaning behind Sri’s name, the work that goes into creating an experience for your customers that leads to a lasting memory, as well as how to increase employee engagement and retention. Divel also talks about the role of problem-solving on the fly in the restaurant industry and how entrepreneurs can strengthen those skills.
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