May 19, 2024

Ep. 75: The Secret to Choosing Sticky Brand Names | Expert Guest: Alexandra Watkins

Ep. 75: The Secret to Choosing Sticky Brand Names | Expert Guest: Alexandra Watkins

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Get on the waitlist for the Tiny Marketing Club!

In today's episode of Tiny Marketing, I, Sarah Noel Block, dive deep into the art of naming brands with the incredibly talented Alexandra Watkins, the mastermind behind names you know and love, like the Wendy's Baconator!

Biggest Takeaways

  1. Smile and Scratch Framework: Alexandra Watkins provides a clear and effective methodology for naming brands through her "Smile and Scratch" framework. SMILE stands for Suggestive, Memorable, Imagery, Legs, and Emotional—qualities that make a name attractive and sticky. SCRATCH represents the pitfalls to avoid, ensuring the name doesn’t confuse or alienate potential customers.
  2. Importance of Memorable Names: A great brand name should leverage existing knowledge or concepts to be memorable. For instance, using metaphors like "Kryptonite" for a bike lock plays on familiar themes (Superman’s weakness) to enhance recall and association.
  3. Strategic Repulsion: Effective naming isn’t just about attracting the right audience but also about repelling the wrong one. This ensures that the business aligns more closely with its ideal customer base, enhancing satisfaction and efficiency.
  4. Emotional Connection: Names should make a strong emotional connection with the audience. This connection can transform a mundane interaction into a memorable experience, fostering loyalty and positive associations with the brand.
  5. Future-proofing Your Brand Name: It’s crucial to choose a name that doesn’t limit your business's growth. A name should be broad enough to encompass potential future expansions and not lock you into a narrow niche, preventing costly rebrands down the line.


Meet Alexandra

Alexandra Watkins is a leading and outspoken authority on brand names with buzz. If you have ever eaten a Wendy’s Baconator, you have literally eaten the words. For nearly 20 years, she and her naming firm, Eat My Words, have created love-at-first sight brand names for countless companies including Amazon, Coca-Cola, Disney, Twitter, and Google.

Free SMILE & SCRATCH Name Evaluation Test
Hello, My Name Is Awesome (Book)
How To Create Super Sticky Brand Names (Course)
Dollars to Donuts Value Menu

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Chapters

00:00 - Naming Power With Alexandra Watkins

13:54 - Naming Strategies for Emotional Branding

27:07 - Naming Your Business

33:02 - Naming and Branding Strategies for Success

41:02 - Introducing the Tiny Marketing Club

Transcript
WEBVTT

00:00:00.820 --> 00:00:08.095
Do you struggle to come up with brand names, offer names, podcast names, all the names.

00:00:08.095 --> 00:00:09.282
So do I.

00:00:09.282 --> 00:00:11.230
That's why everything is called Tiny Marketing.

00:00:11.230 --> 00:00:26.849
Today I am talking to Alexandra Watkins, the owner of Eat my Words, where she comes up with brilliant names for companies, offers theme songs, absolutely everything.

00:00:26.849 --> 00:00:30.184
She is actually the woman behind the name Baconator.

00:00:30.184 --> 00:00:47.835
She has done some of the most amazing naming of brands that you have heard regularly, so stay tuned as she teaches us her smile and scratch framework for identifying perfect names for your brand.

00:00:47.835 --> 00:00:50.969
I'm Sarah Noel Block, and this is Tiny Marketing.

00:00:50.969 --> 00:00:54.490
All right, we're on air officially.

00:00:54.490 --> 00:00:56.066
It's so good to have you.

00:00:56.066 --> 00:01:01.411
Could you introduce yourself to the audience for anybody who doesn't know who you are and how amazing you are?

00:01:03.661 --> 00:01:09.903
Sure, my name is Alexandra Watkins and I am the I guess you could call me the big cheese.

00:01:09.903 --> 00:01:26.554
I'm the chief executive boss, lady, but most recently the big cheese of a naming firm called Eat my Words, and we specialize in naming uh, naming things right names and taglines.

00:01:26.554 --> 00:01:35.384
Um, we started out naming things that make people fat and drunk, which is why we're named eat my words, and we still do a lot of, I wondered.

00:01:35.384 --> 00:01:39.111
Yeah, that's the story.

00:01:39.111 --> 00:01:46.248
So, yeah, my claim to fame is that I named the wendy's baconator yes, that is actually how you were introduced to me.

00:01:46.430 --> 00:01:47.471
I need you, I need.

00:01:47.471 --> 00:01:53.150
It was Joey, and he said I need to introduce you to the lady who named the Baconator.

00:01:53.150 --> 00:01:54.887
You will not forget it.

00:01:54.887 --> 00:01:58.109
I'm like I must meet this human.

00:02:00.100 --> 00:02:00.965
Oh, thank you.

00:02:00.965 --> 00:02:04.308
Yeah, joey is so good at introductions.

00:02:04.308 --> 00:02:06.120
Yeah, that usually is a hook for people.

00:02:06.159 --> 00:02:07.501
Yeah, I was like I'm intrigued.

00:02:07.501 --> 00:02:09.524
I'm intrigued for sure.

00:02:09.524 --> 00:02:22.076
So we talked, maybe two months ago at this point, and I just the stickiness, the stickiness of a name.

00:02:38.905 --> 00:02:40.046
The stickiness of a name.

00:02:40.046 --> 00:02:48.383
I had no idea the science behind it, and you have such a great framework for it, based on my philosophy, that a name should make you smile instead of scratch your head.

00:02:48.383 --> 00:02:53.014
Smile is an acronym for the five qualities that make a name awesome.

00:02:53.014 --> 00:02:58.991
Or I guess you could say sticky yeah, sticky, sticky would be.

00:02:58.991 --> 00:03:02.484
Sticky could be a good acronym, although Y is a really tough letter.

00:03:02.484 --> 00:03:09.387
And then scratch is an acronym for when to scratch it off the list because it makes people scratch their head.

00:03:09.387 --> 00:03:12.092
So do you want me to go through this?

00:03:12.439 --> 00:03:13.102
Yes, please.

00:03:13.102 --> 00:03:22.969
I was telling you before I hit record that I was talking to my friend who is always whining because he doesn't like the names that the company picks for his products.

00:03:22.969 --> 00:03:34.133
So I introduced him to you and he was like, oh my gosh, this smile framework helped me rethink what it should be.

00:03:34.133 --> 00:03:35.655
So what does that stand for?

00:03:37.460 --> 00:03:38.403
Yeah, thank you.

00:03:38.403 --> 00:03:47.304
Yeah, no, the smile and scratch test is great because it gives you an objective kind of filter to run your name through so you can tell if something is good or bad.

00:03:47.304 --> 00:03:58.622
So SMILE stands for the S stands for suggestive, and you want your name to suggest something positive about your brand, or you know something about what your brand is or does.

00:03:58.622 --> 00:04:13.997
So an example of that would be well, the name of my firm, eat my Words, suggests that we have something to do with words and something to do with food or tiny marketing.

00:04:13.997 --> 00:04:16.067
Right, that's suggested as well.

00:04:16.067 --> 00:04:27.588
So that is the S, and then the M in SMILES stands for memorable, and this is really important, and I think memorable probably is the.

00:04:27.709 --> 00:04:31.485
When it comes to stickiness, memorable is probably the most important letter.

00:04:31.485 --> 00:04:36.031
So what makes something memorable?

00:04:36.031 --> 00:04:45.463
Well, it is if there's been studies done on this, and what it comes down to is if something already exists in our knowledge base.

00:04:45.463 --> 00:04:52.394
It makes it easier for us to remember versus random words or letters that are unfamiliar.

00:04:52.394 --> 00:04:58.213
So an example of this is the bike lot company, kryptonite.

00:04:58.213 --> 00:05:07.730
Well, kryptonite is familiar to all of us from Superman, and we know that Kryptonite repels Superman.

00:05:07.730 --> 00:05:20.293
Therefore, kryptonite this is a metaphorical name repels bike thieves, so that's a super memorable, super sticky name and metaphors really are, so that's why you can see something like that.

00:05:20.293 --> 00:05:44.754
And then there's a similar shape U-lock, bike lock, and it's called a bus A-B-U-S or Abus, and like there's nothing in our brain to help us latch onto that, although I did come up with a mnemonic for it, which is, if your bike gets stolen, you might need to take a bus.

00:05:44.860 --> 00:05:48.718
If your bike gets stolen, you might need to take a bus.

00:05:48.718 --> 00:05:55.300
There you go.

00:05:55.300 --> 00:05:59.168
Yeah, your book has so many great examples of what's working and what's not, and you name names you name names.

00:05:59.329 --> 00:06:00.971
I'm not afraid to name names.

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That is so true.

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I like to say I'm the Kathy Griffin of brand names, because I'm not afraid to call them out.

00:06:06.903 --> 00:06:15.151
But the thing is, this is the thing I have never once in the 19 years I've had my business and I've always been outspoken.

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I have never once said something bad about a name and had somebody come back to me, and the reason why is they already know that their name sucks.

00:06:25.384 --> 00:06:26.843
And we're going to go through some of those.

00:06:26.843 --> 00:06:28.766
But I'll finish with the good stuff first.

00:06:28.766 --> 00:06:32.901
So that was memorable.

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So the I in SMILE stands for imagery, and when people hear your name or see your name, they can picture something in their head.

00:06:41.322 --> 00:06:47.480
It's going to make it easier for them to remember it later on down the road.

00:06:47.480 --> 00:06:57.060
So because a lot of times people don't need what you're selling in the moment, right, they might need it later on.

00:06:57.060 --> 00:06:58.502
So I'll give you an example.

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This is what I call a moniker, and a moniker is when a lot of people use their own first or last name as their business name and you don't really get anything out of your name.

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When you do that, you're missing a huge opportunity to make your brand super memorable, because most people's names aren't memorable.

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That's why we wear name tags.

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That's why people always forget names.

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So no, we all do.

00:07:27.761 --> 00:07:28.903
We all all do, and I don't know why.

00:07:28.903 --> 00:07:29.745
That what is?

00:07:29.745 --> 00:07:33.394
Um, but with a moniker.

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That's where you are already using your own name.

00:07:36.800 --> 00:07:52.745
Maybe you work for, for a firm, maybe you work for a real estate firm and you're an agent and you can't name the firm because your firm already has a name, remax, for instance.

00:07:52.745 --> 00:07:58.814
I'm not sure that's not a good name, by the way, that's a weird name.

00:07:58.814 --> 00:07:59.759
See, she names names.

00:07:59.759 --> 00:08:03.689
So I know I do.

00:08:03.689 --> 00:08:04.132
I do.

00:08:04.132 --> 00:08:08.968
So a name, for instance, a moniker.

00:08:08.968 --> 00:08:09.670
I'll give you two.

00:08:09.670 --> 00:08:28.805
This is a real estate agent that does work for Remax and she's a bubbly blonde, she is a former flight attendant and she's very self-deprecating and her whole life was her career career traveling the world for Pan Am, and it's still meaning, very meaningful to her.

00:08:29.346 --> 00:08:31.952
So I said let's lean into that for your moniker.

00:08:31.952 --> 00:08:38.894
So, because she's a bubbly blonde and self-deprecating, I branded her the flighty realtor.

00:08:38.894 --> 00:08:50.230
Her name is Diana Walsh and her logo is a a little like a house with wings that's tilted and it's super memorable, right, it has great imagery.

00:08:50.230 --> 00:08:54.630
When you hear the flighty realtor, like, all kinds of things come to mind.

00:08:54.630 --> 00:09:04.490
Another one is for an attorney, and attorneys primarily use their first and last name and a lot of times they're just trying to be professional.

00:09:05.921 --> 00:09:15.160
We have named a number of law firms at Eat my Words, but in this instance, this woman and we didn't come up with her name, but I discovered it one day I'm like this is a great name.

00:09:15.160 --> 00:09:16.364
I talk about her all the time.

00:09:16.364 --> 00:09:19.533
That's a sign of a great name when someone like me is talking about it.

00:09:19.533 --> 00:09:20.716
Yeah, that's true.

00:09:20.716 --> 00:09:23.885
So her name is Lauren Vasquez.

00:09:23.885 --> 00:09:28.326
You know, not super memorable, she's a cannabis attorney.

00:09:28.326 --> 00:09:30.062
That is memorable.

00:09:30.062 --> 00:09:34.033
But it doesn't help us remember her name, excuse me.

00:09:34.033 --> 00:09:37.379
By the way, there are a lot of cannabis attorneys.

00:09:37.379 --> 00:09:47.469
I know four, four cannabis trademark attorneys, trademark attorneys.

00:09:47.469 --> 00:09:52.673
So she made her moniker, have a lot of imagery and it's the fired up attorney.

00:09:53.173 --> 00:09:54.554
Did you write about her in the book?

00:09:54.554 --> 00:09:56.155
That sounds familiar.

00:09:56.317 --> 00:09:56.956
No, I did not.

00:09:56.956 --> 00:09:59.682
Maybe we just talked about her.

00:09:59.682 --> 00:10:03.192
No, I know what you're thinking of, though, and we're going to talk about that next for legs.

00:10:04.360 --> 00:10:06.722
That's what we're thinking of, though, and we're going to talk about that next, for legs.

00:10:06.722 --> 00:10:08.445
Okay, so, yeah, so that's imagery Super important.

00:10:08.445 --> 00:10:18.312
So the next one that you're thinking of the example of is for legs, and legs means that your name lends itself to a theme, so you can extend it through wordplay.

00:10:18.312 --> 00:10:22.456
This is probably the hardest thing to do, except for me.

00:10:22.456 --> 00:10:41.245
I'm really good at it so you want your name to lend itself to Wordplay, so you can extend the brand, and I'm going to give you the example that I believe you're thinking of, because this is everyone's favorite one in the book, and this was a publicist, and her name is Lynette, hoy You're right, that is her.

00:10:41.784 --> 00:10:51.827
Yeah, so her name, lynette Hoy, said nothing about her being a fiery publicist, so we branded her Fire Talker PR.

00:10:51.827 --> 00:10:54.875
We gave her the tagline hot on the press.

00:10:54.875 --> 00:10:57.140
She calls herself the fire chief.

00:10:57.140 --> 00:10:59.504
She works in the firehouse.

00:10:59.504 --> 00:11:06.895
She has packages for her services like Firestarter and Controlled Burn.

00:11:06.895 --> 00:11:15.167
She calls her webinar Ignite your Visibility and she has a theme song, which is Fire by the.

00:11:15.248 --> 00:11:16.009
Ohio Players.

00:11:16.009 --> 00:11:19.227
Yes, oh my gosh, can we just touch on that for a second?

00:11:19.227 --> 00:11:28.754
When you mentioned theme songs, I didn't even know that that existed as part of branding at all.

00:11:28.754 --> 00:11:31.606
Can you just explain what a theme song is?

00:11:33.652 --> 00:11:37.543
Yeah, well, I made it up right, because I don't even know how it started.

00:11:37.543 --> 00:11:42.682
But I was like, yeah, everyone needs a theme song and if you have a name with legs, you can have one.

00:11:42.682 --> 00:11:52.206
So when you have a theme song for instance, my theme song is Sugar, sugar by the Archies and you can then you can.

00:11:52.206 --> 00:11:58.166
I'm smiling because I just came up with a bunch of theme songs for people, but you can then play your.

00:11:58.166 --> 00:12:04.427
If you're doing a webinar, for instance, you can play your theme song at the beginning of it and it kind of gets the audience pumped up.

00:12:04.427 --> 00:12:06.969
We could have played it at the beginning of this podcast.

00:12:06.969 --> 00:12:21.503
So it's just a fun way, because you know how many times have you been to an event and the speaker is trying to get people, you know, motivated and you know stand on your feet, turn to your neighbor and it's like super cringe, right.

00:12:21.503 --> 00:12:28.234
But if you come in and you're just like pumping up your theme song, then people are naturally going to be jazzed right.

00:12:28.274 --> 00:12:45.732
Yeah, so I recently went to this giant food and beverage trade show called Expo West and I gave an award to the top 10 names of the show and for each of those names I came up with a theme song for the Instagram reel I made.

00:12:45.732 --> 00:12:50.931
So like one of them is a gosh.

00:12:50.931 --> 00:12:52.072
There's so many fun ones.

00:12:52.072 --> 00:13:11.947
One was a wellness company that makes drink mixes that are vitamin-based drink mixes and they're based in science and their name is Routine and they're based in science and their name is Routine and they're rooted in science and it's part of the daily routine.

00:13:11.947 --> 00:13:17.668
So normally I'm not a fan of spelling your name wrong, but this is just so clever and it makes sense.

00:13:17.668 --> 00:13:24.110
So it's Routine, spelled R-O-O-T-I-N-E, so for their theme song I gave them.

00:13:24.110 --> 00:13:27.129
She Blinded Me With Science by Thomas Dolby.

00:13:28.061 --> 00:13:29.427
Because it's rooted in science.

00:13:31.020 --> 00:13:32.145
It's rooted in science.

00:13:32.145 --> 00:13:37.091
Yeah, so that, yeah, I had so much fun doing those reels because there was a theme song for everyone.

00:13:37.179 --> 00:13:38.341
That is so much fun.

00:13:38.341 --> 00:13:40.888
I am jealous of your job.

00:13:41.950 --> 00:13:55.571
That sounds like you get to do so much creative work like workshopping yeah, or like another one is a new whipped cream named whipnotic, like hypnotic, and so that one I did whip it by Devo.

00:13:55.571 --> 00:13:59.645
I'm kind of dating myself here, but there's some of these songs are pretty classic.

00:13:59.645 --> 00:14:16.732
Yeah, yeah, so, uh, that was that and then so that's L, and then the E in smile stands for emotional, and you want your name to make a strong emotional connection with people, otherwise it's going to go right over their head.

00:14:16.732 --> 00:14:30.399
And a great emotional connection you can make is making someone smile, because when you make someone smile, it releases all of these positive neurotransmitters like serotonin, into your brain.

00:14:30.399 --> 00:14:32.250
Right, and that makes us feel good.

00:14:32.705 --> 00:14:35.413
Serotonin is my gamer tag with my kids.

00:14:35.413 --> 00:14:41.513
Oh really, that's awesome.

00:14:41.533 --> 00:14:42.173
Serotonin.

00:14:42.173 --> 00:14:43.035
I love it.

00:14:43.035 --> 00:14:44.038
I can see it on your sash.

00:14:44.038 --> 00:14:45.080
It's a sticky name.

00:14:45.080 --> 00:14:49.408
Yeah, that's really good Serotonin.

00:14:49.408 --> 00:14:51.013
I really like it.

00:14:51.013 --> 00:14:53.678
We had a client once named Anna.

00:14:53.678 --> 00:14:58.054
I was trying to play around with her name and I came up with Anaconda.

00:14:58.315 --> 00:15:00.350
Anaconda Don't want none of them.

00:15:00.350 --> 00:15:02.126
She got buns hon.

00:15:07.554 --> 00:15:17.077
Excuse me, I'm sorry, I'm getting over a cold, okay, excuse me, I'm sorry, I'm getting over a cold, okay.

00:15:17.077 --> 00:15:20.889
So name with a lot of emotional name, that makes a strong emotional connection.

00:15:20.889 --> 00:15:29.629
This is another one from the trade show I just went to and it's a refrigerated cookie dough, gourmet refrigerated cookie dough, and it's named dopamine and it's spelled like dough right, dopamine.

00:15:29.629 --> 00:15:31.793
That's cute and it's super dope.

00:15:31.793 --> 00:15:39.009
Speaking of dopamine the positive neurotransmitters and I got to tell you there was 3,000 boosts at that show.

00:15:39.009 --> 00:15:45.089
I hit them all up and dopamine was by far the best name and everybody loves that name.

00:15:45.690 --> 00:15:55.408
So when you have a name like that, when you can make somebody smile and love your name before they've even like I love that name before I even knew what it was.

00:15:55.408 --> 00:16:05.413
I just turned the corner I saw that name on a neon sign and I'm like I love this name and I figured out something to do with cookie dough.

00:16:05.413 --> 00:16:14.580
But if you can have somebody love your name, that means they love your brand before they even know or have tried your product.

00:16:14.580 --> 00:16:15.763
You are golden.

00:16:16.303 --> 00:16:17.187
Yeah, you know.

00:16:17.187 --> 00:16:20.876
A little side note on tiny marketing.

00:16:20.876 --> 00:16:27.057
I found out from one of my clients that behind the scenes they just they don't call me by my name.

00:16:27.057 --> 00:16:29.192
They just say let's give this one to tiny.

00:16:29.192 --> 00:16:34.893
My clients are always talking about my name.

00:16:34.893 --> 00:16:38.259
How much they love that name.

00:16:39.986 --> 00:16:41.091
It's a great name.

00:16:41.091 --> 00:16:44.625
I love the name Tiny Marketing it's really, really good.

00:16:44.926 --> 00:16:48.192
I wish I had someone like you and I was trying to figure it out.

00:16:50.535 --> 00:16:57.285
No, you did no, you did great figure it out.

00:16:57.306 --> 00:16:58.028
No, you did, no, you did great.

00:16:58.028 --> 00:17:02.078
When I read your book, I did, I like, I compared like my name to all of you, to your smile and scratch test and I was like, yes.

00:17:03.784 --> 00:17:04.548
Yeah, yeah.

00:17:04.548 --> 00:17:07.438
Now tiny marketing passes with flying colors, for sure.

00:17:07.458 --> 00:17:09.083
So what the scratch?

00:17:09.103 --> 00:17:09.403
test.

00:17:09.403 --> 00:17:12.397
So, what is the scratch test?

00:17:12.397 --> 00:17:18.550
The scratch is the flip side of smile and that is like I said.

00:17:18.550 --> 00:17:26.901
It makes someone scratch their head, scratch it off the list, and you have to be really honest with yourself when you're asking yourself these questions.

00:17:26.901 --> 00:17:32.354
By the way, the smile and scratch test is on our website at eatmywordscom.

00:17:32.354 --> 00:17:36.776
Just click on test a name and you can run any name through the test.

00:17:36.776 --> 00:17:45.371
It's interactive yeah, and it asks the questions and along the way, it will give you feedback so you'll learn you'll learn.

00:17:46.855 --> 00:17:48.707
I'm going to put that in the show notes too.

00:17:48.707 --> 00:17:50.394
I have it linked right there.

00:17:50.644 --> 00:17:53.650
Thank, you perfect.

00:17:53.650 --> 00:18:03.778
So the S in Scratch stands for spelling challenge and, like I said, normally, like routine, I give a pass to because it's so clever.

00:18:03.778 --> 00:18:11.412
But normally if something's spelling challenge, the reason they do it people do it is they're trying to get an available domain name.

00:18:11.412 --> 00:18:18.601
Like there's a cookie store here named Crumble and it's missing the E on the end.

00:18:19.887 --> 00:18:20.430
It's big in.

00:18:20.509 --> 00:18:24.733
Illinois too, right, yeah, like I'd like to buy a vowel please.

00:18:24.733 --> 00:18:28.411
So, yeah, don't do that.

00:18:28.411 --> 00:18:30.191
I mean the best thing to do, like.

00:18:30.191 --> 00:18:41.715
I'm sure, like trademark wise, they could have gotten the name crumble spelled the right way, and I think they just spelled it the wrong way so they could get a misspelled domain name.

00:18:41.715 --> 00:18:42.718
But who cares?

00:18:42.718 --> 00:18:55.207
I mean, when it comes to like Google and search engine optimization, it would actually be better if their name had the word like bakery or cookie.

00:18:55.268 --> 00:18:56.371
I'm not sure if it's a bakery or cookie.

00:18:56.371 --> 00:18:57.173
Yeah, like SEO-wise.

00:18:58.845 --> 00:19:04.538
Yeah, it would be better if their name just was like crumblecookiescom, crumbledbakerycom.

00:19:04.538 --> 00:19:09.297
That would actually be better spelled the right way instead of it being spelled the wrong way.

00:19:09.297 --> 00:19:17.644
Yeah, just not a fan of those misspelling, because anytime your name is spelled wrong, you're always going to have to spell it for people.

00:19:17.644 --> 00:19:30.192
And whenever you have to help people with your day, whether you're helping them spell it or pronounce it or understand what it means, you're essentially apologizing for it, and that devalues your brand.

00:19:30.532 --> 00:19:53.172
Yeah, I'm in a coaching group and in the circle chat we're always talking about that, like, do you have to spell it out when you're explaining your name?

00:19:53.172 --> 00:19:56.279
Then don't name it that, because it's a lot of branding and marketing agencies are in this coaching group, so that's what we're chatting about.

00:19:56.279 --> 00:19:56.840
Yeah, yeah, that's good.

00:19:56.840 --> 00:19:57.864
That's good that that people are aware of that.

00:19:57.864 --> 00:20:02.153
So the first thing, in scratch sense for copycat nobody likes the copycat.

00:20:02.153 --> 00:20:06.249
Why be somebody else when you can be yourself, right?

00:20:06.249 --> 00:20:11.547
So, and when people see a copycat name, they kind of roll their eyes and like yeah.

00:20:11.606 --> 00:20:12.931
Oh, they copied, you know they like.

00:20:13.011 --> 00:20:23.492
oh, they copied so-and-so Like the iPhone adding I in front of anything, oh my God, we have a restaurant called iChef here, like, what do you even make?

00:20:23.492 --> 00:20:25.209
What is your food?

00:20:25.409 --> 00:20:27.715
Yeah, Totally, totally.

00:20:27.715 --> 00:20:31.270
I have an online course and in the course I have a whole lesson on.

00:20:31.270 --> 00:20:37.536
I have a lesson on all of these, all of the letters and smiling, scratch, and yeah, this in copycat.

00:20:37.536 --> 00:20:42.711
I have a whole slide of all these I names and all these names with Vonna VA, you know.

00:20:42.731 --> 00:20:43.413
Carvana.

00:20:43.432 --> 00:20:48.205
Girlvana, kevonna, like stop with the Vonna.

00:20:48.205 --> 00:20:55.218
But people kind of work in a vacuum or they just figure like, oh, I'll be like them, but like it's just, it's lazy, it's totally lazy.

00:20:55.238 --> 00:20:56.680
Are they playing off Nirvana?

00:20:56.680 --> 00:20:58.848
It must be right.

00:20:59.892 --> 00:21:01.035
I know, yeah, they're playing off Nirvana.

00:21:01.035 --> 00:21:04.147
That didn't even occur to me until we were talking about it right now.

00:21:06.873 --> 00:21:07.673
That's so interesting.

00:21:07.673 --> 00:21:10.138
Okay, so that's copycat.

00:21:10.138 --> 00:21:17.330
And then the R stands for restrictive and that's where your name locks yourself in and it prevents future growth.

00:21:17.330 --> 00:21:26.115
So one is right now is the, you know, the dollar 99 cent store, right?

00:21:26.115 --> 00:21:34.323
So there's things that are, you know, $1.99, $2.99, $3.99, $4.99, and I read the other day that Dollar Tree.

00:21:34.323 --> 00:21:46.987
So Dollar Tree went up to $1.25 but it was just like a 20%, 25% increase across the store, right, which is insane when you think about it.

00:21:46.987 --> 00:21:52.532
But people kept paying it and and now they're going to have things that are like $1.50, $1.75.

00:21:52.532 --> 00:21:54.595
So they kind of outgrew their name as well.

00:21:54.595 --> 00:21:58.398
1-800-flowers sells way more than flowers.

00:21:58.398 --> 00:22:00.861
Diaperscom sells way more than diapers.

00:22:00.861 --> 00:22:07.891
So you have to look in your crystal ball when you're naming your brand and think about what can I possibly have in the future?

00:22:07.891 --> 00:22:13.359
And you want to make sure that your name is a wide enough umbrella so you don't outgrow your brand.

00:22:13.525 --> 00:22:14.951
Yeah, that's a really good point.

00:22:14.951 --> 00:22:23.199
Think if Amazon had, because Amazon was originally just book distribution.

00:22:25.048 --> 00:22:26.133
I think about that all the time.

00:22:26.133 --> 00:22:27.530
What if it was called Book Barn?

00:22:27.904 --> 00:22:30.615
They wouldn't have been able to grow to the level they are today.

00:22:32.605 --> 00:22:33.086
Exactly.

00:22:33.086 --> 00:22:35.094
I think that is the very best example.

00:22:35.565 --> 00:22:42.338
Now I'm dating myself, because that's how I got my books back in college was when Amazon was just a bookstore.

00:22:44.025 --> 00:22:45.510
I know God, it was so long ago, right?

00:22:45.510 --> 00:22:55.053
Okay, so the A in Scratch stands for annoying, and annoying is when you get cute with your name.

00:22:55.053 --> 00:23:02.290
For instance, you spell it backwards or you have a letter in the middle of it, and I saw one of these the other day.

00:23:02.290 --> 00:23:05.795
It's when you have a, not a letter, when you have a number in the middle of your name.

00:23:05.795 --> 00:23:10.997
So let's say your name is Coast to Coast with a numeral 2.

00:23:11.465 --> 00:23:19.983
You're always going to have to spell it out for people and that it's going to frustrate people when they email you.

00:23:19.983 --> 00:23:26.547
You know they try to email you at Coast to Coast with T-O, or they try to find your website and they're not finding it.

00:23:26.547 --> 00:23:28.392
That makes them frustrated.

00:23:28.392 --> 00:23:31.140
You want your name to be frustration free, friction free.

00:23:31.140 --> 00:23:31.721
That makes them frustrated.

00:23:31.721 --> 00:23:33.005
You want your name to be frustration-free, friction-free.

00:23:33.005 --> 00:23:41.520
You just want it to be easy and I got to tell you, after having eat my words for almost 20 years, that is the most frustration-free name.

00:23:41.520 --> 00:23:42.541
It's so easy.

00:23:42.541 --> 00:23:44.932
It's easy to spell, pronounce.

00:23:44.932 --> 00:23:54.407
It's like no one ever trips up on it and there's something really nice about having a name like that on it and there's something really nice about having a name like that.

00:23:54.407 --> 00:24:03.310
And if you think about your own first and last name, most people have a name that's challenging in some way for people to spell, pronounce, remember, like we talked about.

00:24:03.310 --> 00:24:08.367
So why would you want to give your brand any of those same disadvantages?

00:24:08.909 --> 00:24:25.938
And when you're starting out with a blank slate, don't give yourself any disadvantages that is valid and I never thought my name was challenging to say, but I've been on about a bajillion podcasts where they pronounce my middle name, noel, so apparently it is.

00:24:28.268 --> 00:24:29.809
Yeah, I could see that.

00:24:29.809 --> 00:24:34.436
Yeah, how frustrating and it's so weird because you're clearly a woman.

00:24:34.436 --> 00:24:39.070
Yeah, I'm like, hmm, no, didn't realize.

00:24:39.070 --> 00:24:43.978
How does no, how is no like no coward spelled?

00:24:44.566 --> 00:24:45.430
Let me Google it.

00:24:45.430 --> 00:24:53.530
I see noels N-O-L-E.

00:24:53.530 --> 00:25:07.713
Not the way my name is spelled, but I did learn, not that recently, that the spelling of my middle name is the masculine version of the spelling.

00:25:07.733 --> 00:25:10.116
Okay, oh, really.

00:25:10.116 --> 00:25:11.001
Oh, that's interesting.

00:25:11.174 --> 00:25:17.608
Yeah, I think my parents just didn't realize that Parents.

00:25:19.976 --> 00:25:20.356
Okay.

00:25:20.356 --> 00:25:32.559
So the T in Scratch stands for tame, and tame means that your name just fades into the background and you cannot afford to have your name be a wallflower, your name.

00:25:32.559 --> 00:25:35.895
Look at some of these names I've given you Dopamine, hypnotic.

00:25:35.895 --> 00:25:44.852
Those names scream notice me, I'm fun, I'm bold, I have personality and they make you smile.

00:25:46.335 --> 00:25:49.142
Yeah, you want your name to be.

00:25:49.142 --> 00:25:53.561
Look, I know a lot of people are afraid, oh, but I'm business to business, that's okay.

00:25:53.561 --> 00:25:58.319
You can still have a name Like look at tiny marketing, tiny marketing.

00:25:58.319 --> 00:26:00.045
It says so much.

00:26:00.045 --> 00:26:02.055
Right, the word tiny, it's funny.

00:26:02.055 --> 00:26:05.744
Tiny is a tiny word but it communicates so much.

00:26:05.846 --> 00:26:07.460
Yeah, and it's B2B.

00:26:07.460 --> 00:26:09.398
B2b does not have to be boring.

00:26:10.862 --> 00:26:20.195
Exactly, exactly, exactly, yeah, so don't be boring.

00:26:20.195 --> 00:26:25.111
Okay, and the second C in scratch stands for the curse of knowledge, and that means you know what your name means.

00:26:25.111 --> 00:26:33.634
Maybe the engineers at your company know what it means, but nobody else does, and you kind of forget that because you're so used to it.

00:26:33.634 --> 00:26:39.403
You forget nobody else outside of your people know what the name means.

00:26:39.403 --> 00:26:53.439
So an example of this is something, a foreign phrase, right, when I look at the kitchen store Sur La Table and it looks like it's Sur La Table, and why wouldn't people pronounce it Table?

00:26:53.439 --> 00:26:55.361
It looks like the one in the table.

00:26:55.361 --> 00:26:58.865
Right, it's in store too, and there's another.

00:26:58.865 --> 00:27:01.028
Well, we're going to talk about the next one.

00:27:01.028 --> 00:27:10.579
Next, I want to get to H, which is hard to pronounce, and this one is.

00:27:10.579 --> 00:27:13.467
It's a crafting company and it's spelled C, so H is hard to pronounce, right?

00:27:17.615 --> 00:27:18.156
Cricut and it's called.

00:27:18.156 --> 00:27:19.320
It's spelled c, so h is hard to pronounce.

00:27:19.320 --> 00:27:21.287
Right cry, cut and it's c-r-i-c-g.

00:27:21.307 --> 00:27:22.451
So for the longest I never pronounced that correctly.

00:27:22.451 --> 00:27:28.026
Yeah, well, I pronounced it cry cut for years and then I was working with the queen of cry cut and she told me it was pronounced cricket.

00:27:28.026 --> 00:27:30.479
I'm like what it's not.

00:27:30.479 --> 00:27:33.746
And then I looked it up and they have this new logo.

00:27:33.746 --> 00:27:39.123
That's this cute little like cricket with antennas and there's antennas on the screen, but you know what?

00:27:40.105 --> 00:27:47.185
You can't rely on your logo or colors or capitalization to help people pronounce your name.

00:27:47.185 --> 00:27:57.941
Your name needs to be able to appear in black and white as a proper noun in the Wall Street Journal and more often or not, people are going to be reading your name in print.

00:27:57.941 --> 00:28:17.419
So if somebody was seeing C-R-I-C-U-T it looks like Cricut and if I wanted to get into crafting and one of my girlfriends was saying, oh, I really like Cricut and another one was saying, oh, I really love cricket, I would have no idea it was the exact same thing.

00:28:17.419 --> 00:28:25.226
So you only want your name to be pronounced one way, because when it's pronounced two ways it dilutes your brand.

00:28:27.939 --> 00:28:30.663
Yeah, it was again my coaching group, the Circle Group.

00:28:30.663 --> 00:28:39.747
They were thinking about rebranding and they came up with this name, based off of Latin roots and combined things.

00:28:39.747 --> 00:28:43.563
And I was like girl, I don't even know what that's supposed to say.

00:28:43.563 --> 00:28:44.946
Don't do that.

00:28:46.556 --> 00:28:49.000
Yeah, latin, yeah, the curse of Latin.

00:28:49.000 --> 00:28:51.086
I mean Latin, it's, it's a.

00:28:51.086 --> 00:28:57.047
It's a dead language and my mother would kill me for saying this because so many word roots are based in Latin.

00:28:57.047 --> 00:29:01.685
But, yeah, people try to get all creative that way.

00:29:01.685 --> 00:29:05.825
But look, just because something's creative doesn't mean it's good.

00:29:05.845 --> 00:29:06.747
And it's super heady.

00:29:06.747 --> 00:29:08.160
Right, you can spell your name.

00:29:08.160 --> 00:29:09.760
People shouldn't have to.

00:29:09.760 --> 00:29:11.201
It's super heady too.

00:29:11.201 --> 00:29:14.382
People just shouldn't have to think that hard to figure out what that means.

00:29:15.924 --> 00:29:17.709
Exactly, exactly, sarah.

00:29:17.709 --> 00:29:22.586
People want to feel clued in, not clueless, right?

00:29:22.586 --> 00:29:27.564
Everyone wants to be in on it, like we named a GPS for dogs Retriever.

00:29:27.564 --> 00:29:31.223
That's cute and it takes a second, but people love that.

00:29:31.223 --> 00:29:32.777
They're like oh, like they get it.

00:29:32.777 --> 00:29:34.920
Oh, like a golden retriever, people want to get it.

00:29:34.920 --> 00:29:37.704
Yeah, people want to get it right.

00:29:37.704 --> 00:29:40.749
Because you feel smart, like dopamine, you get it.

00:29:43.295 --> 00:29:43.915
Everybody wants to feel smart.

00:29:43.915 --> 00:29:47.804
That's such a good point that it makes people feel clued in on like an inside joke.

00:29:47.804 --> 00:29:50.809
The way you name specifically.

00:29:52.714 --> 00:29:53.920
Yeah, exactly.

00:29:54.240 --> 00:29:56.983
Exactly, and that's why we love clever names right.

00:29:59.276 --> 00:30:01.241
God, I wish I could tell you something we're naming right.

00:30:01.241 --> 00:30:02.265
I can't, I can't.

00:30:02.265 --> 00:30:04.621
I'm sworn to secrecy on all this stuff.

00:30:04.721 --> 00:30:05.384
No no.

00:30:06.145 --> 00:30:12.057
I have to be careful, I know, but clever is.

00:30:12.057 --> 00:30:15.260
It really pays to be clever?

00:30:15.260 --> 00:30:33.021
Because people, it's one of those things that, like people want to people love, like people love feeling, like you said, like they're an insider, right Part of the gang, right, right, and so that's Smile and Scratch.

00:30:33.021 --> 00:30:33.263
Yeah, right.

00:30:33.284 --> 00:30:34.452
Right, and so that's Smile and Scratch.

00:30:34.452 --> 00:30:54.549
Yeah, okay, before we wrap up, I just want to touch on the domain thing that you mentioned earlier, because a friend that I recommended you to had said like that was the thing that resonated with me the most, because I felt like I had to find a name that had an available domain name.

00:30:54.549 --> 00:30:56.415
So let's touch on that for a sec.

00:30:58.219 --> 00:31:00.963
Oh gosh, yeah, no good, I'm glad you brought that up.

00:31:00.963 --> 00:31:07.184
So yeah, finding an available domain name is not as hard as people think it is.

00:31:07.184 --> 00:31:13.202
So first of all, do not start your name search on GoDaddy or on a domain name registrar.

00:31:13.202 --> 00:31:14.946
That's the worst place to go.

00:31:14.946 --> 00:31:28.020
Start by coming up with a cool name and then find a domain name and add a modifier word, like I said with Crumble they could be bakery or cookies, other examples.

00:31:28.020 --> 00:31:30.643
So modifiers, just adding that extra word.

00:31:30.643 --> 00:31:32.961
Like I said, it helps with SEO.

00:31:32.961 --> 00:31:39.625
So if we weren't eatmywordscom, we could be eatmywords naming eatmywords, brand names.

00:31:39.625 --> 00:31:41.709
Hello, eatmywords.

00:31:41.709 --> 00:31:46.288
You can also add the prefix in front Some other.

00:31:46.288 --> 00:31:51.163
Yeah, I had a client the other day getting really hung up on oh, the domain is $10,000.

00:31:51.163 --> 00:31:52.730
I'm like it's a design firm.

00:31:52.730 --> 00:31:55.478
I said just add the word creative or studio after it.

00:31:55.638 --> 00:31:57.663
You're golden, you're done.

00:31:57.663 --> 00:31:59.327
Did that save them $10,000?

00:32:01.195 --> 00:32:06.249
Right, nobody expects anyone to have an exact match domain name anymore.

00:32:06.249 --> 00:32:09.635
There's some really creative ways around it, too.

00:32:09.635 --> 00:32:13.518
To talk about being clever, we were naming a popcorn store.

00:32:13.518 --> 00:32:13.657
It too.

00:32:13.657 --> 00:32:23.942
To talk about being clever, we were naming a popcorn store a gourmet popcorn store and we named it Pop Psychology, and the domain name wasn't available, so we used the tagline, which was crazy for popcorn.

00:32:23.942 --> 00:32:24.922
That's cute.

00:32:24.981 --> 00:32:28.624
Right and Pop Psychology.

00:32:28.624 --> 00:32:32.285
That's so clever You're so good at this.

00:32:32.424 --> 00:32:33.945
Thank you, I love clever names.

00:32:33.945 --> 00:32:52.034
Then, another one that I love is it's a mail order turkey company and the company doesn't have a great name it's Greenberg Smoked Turkeys, and you know Greenberg could be spelled two different ways, but their domain name is unforgettable.

00:32:53.934 --> 00:32:57.102
And it's gobblegobblebble Perfect.

00:32:57.102 --> 00:32:57.723
That's really cute.

00:32:57.723 --> 00:33:03.979
After I read your book, I grabbed hello tiny marketing, because tiny marketing was the film.

00:33:03.999 --> 00:33:09.368
Yeah, yeah, and you can have fun with your email address too.

00:33:09.368 --> 00:33:19.041
I mean don't, yeah, just there's so many like with legs, you know, that's where you can really branch out and have fun with your name.

00:33:19.041 --> 00:33:23.556
Like our, our info at email is hungry at eat my work.

00:33:23.695 --> 00:33:29.644
I got an email from that, my favorite podcast.

00:33:29.644 --> 00:33:34.789
Their email is thecurator at boxofodditiescom.

00:33:37.515 --> 00:33:38.076
That's fun.

00:33:38.076 --> 00:33:40.843
I got to tell you one more name with legs.

00:33:40.843 --> 00:33:41.744
This is a new one.

00:33:41.744 --> 00:33:43.228
This guy's a podcaster.

00:33:43.228 --> 00:33:52.183
His name is Jason Sircone, and he read my book and he decided he wanted to do a new podcast and he would read my book and then name it.

00:33:52.183 --> 00:33:57.962
First he named his company Bomb Track Media after a song that he really liked called Bomb Track.

00:33:57.962 --> 00:34:08.648
Then he named his podcast my favorite podcast name ever, which is let's Blow this Up Nice, Because that just sounds exciting, right?

00:34:08.648 --> 00:34:13.478
And he calls his studio the Bomb Shelter and he calls his audience the bomb squad.

00:34:13.498 --> 00:34:16.420
Oh my gosh, so very on brand for you.

00:34:16.420 --> 00:34:17.721
Exactly what you teach.

00:34:17.721 --> 00:34:24.505
Now I need to touch on just one last thing, and I know you're sick, so just make it as fast as humanly possible.

00:34:24.505 --> 00:34:38.601
But in your book you talked about naming your packages and having it align by using I don't know you describe it.

00:34:38.621 --> 00:34:47.599
Yeah, so naming your packages so like BombTrack, he has TNT Dynamite.

00:34:47.599 --> 00:34:49.847
Firestarter Control Burn, not Firestarter.

00:34:49.847 --> 00:34:51.152
Firetalker Control Burn Firestarter.

00:34:51.152 --> 00:35:02.427
We at Eat my Words have package names like Supermarket Special, the Whole Enchilada, and the Whole Enchilada is like that's the big one, right?

00:35:02.487 --> 00:35:05.403
That's when we're working with Big Perfect, and that aligns too, because that's how people talk.

00:35:07.195 --> 00:35:22.768
Yeah, supermarket Special is when we're working with consumer package goods clients, right, and it's special because they do their own trademark screen so they get discounted pricing versus somebody that's not doing that.

00:35:22.768 --> 00:35:35.226
We have a package called Fun Size and that's for smaller clients, so we really play off the name and then in fun size set and fun size.

00:35:35.226 --> 00:35:41.726
The thing about fun size it's it's smaller clients, right, it's a smaller price and you're gonna get fun names.

00:35:41.726 --> 00:35:53.447
That's all about the clever names and the reason that I'll do those for last and you're working directly with me is because I get to have fun and do clever names I love, love that, I love that.

00:35:53.507 --> 00:35:58.206
So it's a theme You're looking for, a theme for your packages that aligns with your name.

00:35:58.594 --> 00:36:05.199
Yeah, look for the theme, and that's why, if your name has legs and lends itself to a theme, you can just blow that out.

00:36:05.219 --> 00:36:06.621
Yeah, Okay.

00:36:06.621 --> 00:36:13.947
So I'm going to reiterate real quick you need your name to pass the smile and scratch test.

00:36:13.947 --> 00:36:17.864
Your domain does not have to be an exact name match.

00:36:17.864 --> 00:36:26.429
You should have a theme song that you can play with webinars, workshops or walk on music when you're doing a speaking engagement.

00:36:26.429 --> 00:36:31.706
And the last one is you should have a theme with your packages.

00:36:33.514 --> 00:36:47.965
Yeah, theme's really important and for anybody stuck on a theme or for a theme, my online course has a lot of examples of themes, my book has some as well and, of course, if you hire me, we're going to do all the theme stuff for you.

00:36:47.965 --> 00:36:52.077
But, yeah, it's a lot of fun to have a theme you can just.

00:36:52.077 --> 00:36:55.925
I'll just really quickly say another favorite was a long time ago.

00:36:55.925 --> 00:36:58.188
We named an energy drink for women.

00:36:58.996 --> 00:37:02.003
And it was named Bloom and it was all natural.

00:37:02.003 --> 00:37:16.478
It was all natural beverage that helped perk up women in the afternoon you know that diet coke 4 pm time but this let them caffeinate naturally, and so it's called Bloom.

00:37:16.478 --> 00:37:25.815
And then the Just it was right around when Red Bull was really popular was coming out and we named the Just Add Vodka version a Sonic Bloom Nice.

00:37:29.061 --> 00:37:33.929
Oh my gosh, okay, you're so good at this, and how can people work with you?

00:37:36.275 --> 00:37:46.757
Oh, reach out to me, alexandra, at eatmywordscom, or just go to eatmywordscom, and if you, yeah, just click on services or contact.

00:37:46.757 --> 00:37:51.583
Just contact me directly, book a meeting through the site, whatever works.

00:37:51.583 --> 00:38:08.161
Follow me on Instagram at eatmywordsnames and if you go on Instagram, you can see that one of my pin posts is the top 10 winners of the food and beverage trade show and, yeah, it's a really fun.

00:38:08.161 --> 00:38:10.206
It's a one minute video and you can see them all.

00:38:10.474 --> 00:38:14.387
Oh, and then we can catch the theme songs that you picked, that's exciting.

00:38:14.755 --> 00:38:16.181
Oh yeah, the theme songs are below.

00:38:16.181 --> 00:38:20.661
Yeah, there's a theme song, the theme song with that I couldn't believe.

00:38:20.661 --> 00:38:24.181
I'll let you all surprise yourself with the theme.

00:38:24.181 --> 00:38:27.394
Go on my reels if you want to see the really good theme song.

00:38:27.514 --> 00:38:28.840
Okay, I'm going to do that.

00:38:28.840 --> 00:38:36.588
All of your links are going to be in the show notes, including the naming quiz, which I am going to take as soon as we're done recording this.

00:38:38.936 --> 00:38:41.443
Yeah, I encourage everyone to take the free name test.

00:38:41.643 --> 00:38:42.306
Awesome.

00:38:42.306 --> 00:38:43.838
Thank you so much for joining me today.

00:38:45.681 --> 00:38:46.244
Thanks, Sarah.

00:38:46.864 --> 00:38:47.405
Sarah Tonin.

00:38:47.405 --> 00:38:55.367
Yeah, sarah Tonin, I hope you enjoyed my episode with Alexandra Watkins.

00:38:55.367 --> 00:39:07.626
She is absolutely freaking brilliant when it comes to naming, and make sure to take the naming quiz and use the smile and scratch test when you are identifying what your next brand name should be.

00:39:07.626 --> 00:39:15.047
If you enjoyed this episode, make sure to like, subscribe and share it with a friend.

00:39:15.047 --> 00:39:22.780
And before you go, I want to tell you about a brand new offer that I am currently putting together a waitlist for.

00:39:22.780 --> 00:39:33.762
So if you are a B2B service founder who is stuck in a marketing role and doing client work and all the other things, this is for you.

00:39:33.762 --> 00:39:35.856
So I am talking to you right now.

00:39:38.081 --> 00:40:01.786
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00:40:01.786 --> 00:40:07.806
So we streamline, we systematize, we automate, we use AI and we outsource where we need to.

00:40:07.806 --> 00:40:33.405
This gives you a budget-friendly, effective and efficient marketing strategy that you get to use with an entire community, a community of B2B founders, and you can rely directly on me, where you'll have one-to-one access with me through the VIP option, with Voxer and the community and our strategy sessions that happen on average once a month.

00:40:33.405 --> 00:40:36.655
So I can't wait to see you over there.

00:40:36.655 --> 00:40:40.692
Make sure to go down to the show notes page and sign up for the wait list.

00:40:40.692 --> 00:40:55.512
I'm taking 10 people in my pilot, where you will get bonuses, discounts for being a pilot member, a founding member of the Tiny Marketing Club, and you get it all.

00:40:55.512 --> 00:40:57.036
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00:40:57.398 --> 00:40:58.860
I hope to see you over there.

00:40:58.860 --> 00:41:01.266
Go down to the show notes page and sign up now.

00:41:01.266 --> 00:41:03.298
I'll see you.

00:41:03.298 --> 00:41:04.001
Bye.