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Do you struggle to come up with brand names, offer names, podcast names, all the names.
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So do I.
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That's why everything is called Tiny Marketing.
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Today I am talking to Alexandra Watkins, the owner of Eat my Words, where she comes up with brilliant names for companies, offers theme songs, absolutely everything.
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She is actually the woman behind the name Baconator.
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She has done some of the most amazing naming of brands that you have heard regularly, so stay tuned as she teaches us her smile and scratch framework for identifying perfect names for your brand.
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I'm Sarah Noel Block, and this is Tiny Marketing.
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All right, we're on air officially.
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It's so good to have you.
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Could you introduce yourself to the audience for anybody who doesn't know who you are and how amazing you are?
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Sure, my name is Alexandra Watkins and I am the I guess you could call me the big cheese.
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I'm the chief executive boss, lady, but most recently the big cheese of a naming firm called Eat my Words, and we specialize in naming uh, naming things right names and taglines.
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Um, we started out naming things that make people fat and drunk, which is why we're named eat my words, and we still do a lot of, I wondered.
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Yeah, that's the story.
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So, yeah, my claim to fame is that I named the wendy's baconator yes, that is actually how you were introduced to me.
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I need you, I need.
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It was Joey, and he said I need to introduce you to the lady who named the Baconator.
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You will not forget it.
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I'm like I must meet this human.
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Oh, thank you.
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Yeah, joey is so good at introductions.
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Yeah, that usually is a hook for people.
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Yeah, I was like I'm intrigued.
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I'm intrigued for sure.
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So we talked, maybe two months ago at this point, and I just the stickiness, the stickiness of a name.
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The stickiness of a name.
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I had no idea the science behind it, and you have such a great framework for it, based on my philosophy, that a name should make you smile instead of scratch your head.
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Smile is an acronym for the five qualities that make a name awesome.
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Or I guess you could say sticky yeah, sticky, sticky would be.
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Sticky could be a good acronym, although Y is a really tough letter.
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And then scratch is an acronym for when to scratch it off the list because it makes people scratch their head.
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So do you want me to go through this?
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Yes, please.
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I was telling you before I hit record that I was talking to my friend who is always whining because he doesn't like the names that the company picks for his products.
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So I introduced him to you and he was like, oh my gosh, this smile framework helped me rethink what it should be.
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So what does that stand for?
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Yeah, thank you.
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Yeah, no, the smile and scratch test is great because it gives you an objective kind of filter to run your name through so you can tell if something is good or bad.
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So SMILE stands for the S stands for suggestive, and you want your name to suggest something positive about your brand, or you know something about what your brand is or does.
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So an example of that would be well, the name of my firm, eat my Words, suggests that we have something to do with words and something to do with food or tiny marketing.
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Right, that's suggested as well.
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So that is the S, and then the M in SMILES stands for memorable, and this is really important, and I think memorable probably is the.
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When it comes to stickiness, memorable is probably the most important letter.
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So what makes something memorable?
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Well, it is if there's been studies done on this, and what it comes down to is if something already exists in our knowledge base.
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It makes it easier for us to remember versus random words or letters that are unfamiliar.
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So an example of this is the bike lot company, kryptonite.
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Well, kryptonite is familiar to all of us from Superman, and we know that Kryptonite repels Superman.
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Therefore, kryptonite this is a metaphorical name repels bike thieves, so that's a super memorable, super sticky name and metaphors really are, so that's why you can see something like that.
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And then there's a similar shape U-lock, bike lock, and it's called a bus A-B-U-S or Abus, and like there's nothing in our brain to help us latch onto that, although I did come up with a mnemonic for it, which is, if your bike gets stolen, you might need to take a bus.
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If your bike gets stolen, you might need to take a bus.
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There you go.
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Yeah, your book has so many great examples of what's working and what's not, and you name names you name names.
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I'm not afraid to name names.
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That is so true.
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I like to say I'm the Kathy Griffin of brand names, because I'm not afraid to call them out.
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But the thing is, this is the thing I have never once in the 19 years I've had my business and I've always been outspoken.
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I have never once said something bad about a name and had somebody come back to me, and the reason why is they already know that their name sucks.
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And we're going to go through some of those.
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But I'll finish with the good stuff first.
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So that was memorable.
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So the I in SMILE stands for imagery, and when people hear your name or see your name, they can picture something in their head.
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It's going to make it easier for them to remember it later on down the road.
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So because a lot of times people don't need what you're selling in the moment, right, they might need it later on.
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So I'll give you an example.
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This is what I call a moniker, and a moniker is when a lot of people use their own first or last name as their business name and you don't really get anything out of your name.
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When you do that, you're missing a huge opportunity to make your brand super memorable, because most people's names aren't memorable.
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That's why we wear name tags.
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That's why people always forget names.
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So no, we all do.
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We all all do, and I don't know why.
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That what is?
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Um, but with a moniker.
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That's where you are already using your own name.
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Maybe you work for, for a firm, maybe you work for a real estate firm and you're an agent and you can't name the firm because your firm already has a name, remax, for instance.
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I'm not sure that's not a good name, by the way, that's a weird name.
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See, she names names.
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So I know I do.
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I do.
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So a name, for instance, a moniker.
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I'll give you two.
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This is a real estate agent that does work for Remax and she's a bubbly blonde, she is a former flight attendant and she's very self-deprecating and her whole life was her career career traveling the world for Pan Am, and it's still meaning, very meaningful to her.
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So I said let's lean into that for your moniker.
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So, because she's a bubbly blonde and self-deprecating, I branded her the flighty realtor.
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Her name is Diana Walsh and her logo is a a little like a house with wings that's tilted and it's super memorable, right, it has great imagery.
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When you hear the flighty realtor, like, all kinds of things come to mind.
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Another one is for an attorney, and attorneys primarily use their first and last name and a lot of times they're just trying to be professional.
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We have named a number of law firms at Eat my Words, but in this instance, this woman and we didn't come up with her name, but I discovered it one day I'm like this is a great name.
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I talk about her all the time.
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That's a sign of a great name when someone like me is talking about it.
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Yeah, that's true.
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So her name is Lauren Vasquez.
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You know, not super memorable, she's a cannabis attorney.
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That is memorable.
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But it doesn't help us remember her name, excuse me.
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By the way, there are a lot of cannabis attorneys.
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I know four, four cannabis trademark attorneys, trademark attorneys.
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So she made her moniker, have a lot of imagery and it's the fired up attorney.
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Did you write about her in the book?
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That sounds familiar.
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No, I did not.
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Maybe we just talked about her.
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No, I know what you're thinking of, though, and we're going to talk about that next for legs.
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That's what we're thinking of, though, and we're going to talk about that next, for legs.
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Okay, so, yeah, so that's imagery Super important.
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So the next one that you're thinking of the example of is for legs, and legs means that your name lends itself to a theme, so you can extend it through wordplay.
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This is probably the hardest thing to do, except for me.
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I'm really good at it so you want your name to lend itself to Wordplay, so you can extend the brand, and I'm going to give you the example that I believe you're thinking of, because this is everyone's favorite one in the book, and this was a publicist, and her name is Lynette, hoy You're right, that is her.
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Yeah, so her name, lynette Hoy, said nothing about her being a fiery publicist, so we branded her Fire Talker PR.
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We gave her the tagline hot on the press.
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She calls herself the fire chief.
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She works in the firehouse.
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She has packages for her services like Firestarter and Controlled Burn.
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She calls her webinar Ignite your Visibility and she has a theme song, which is Fire by the.
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Ohio Players.
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Yes, oh my gosh, can we just touch on that for a second?
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When you mentioned theme songs, I didn't even know that that existed as part of branding at all.
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Can you just explain what a theme song is?
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Yeah, well, I made it up right, because I don't even know how it started.
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But I was like, yeah, everyone needs a theme song and if you have a name with legs, you can have one.
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So when you have a theme song for instance, my theme song is Sugar, sugar by the Archies and you can then you can.
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I'm smiling because I just came up with a bunch of theme songs for people, but you can then play your.
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If you're doing a webinar, for instance, you can play your theme song at the beginning of it and it kind of gets the audience pumped up.
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We could have played it at the beginning of this podcast.
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So it's just a fun way, because you know how many times have you been to an event and the speaker is trying to get people, you know, motivated and you know stand on your feet, turn to your neighbor and it's like super cringe, right.
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But if you come in and you're just like pumping up your theme song, then people are naturally going to be jazzed right.
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Yeah, so I recently went to this giant food and beverage trade show called Expo West and I gave an award to the top 10 names of the show and for each of those names I came up with a theme song for the Instagram reel I made.
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So like one of them is a gosh.
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There's so many fun ones.
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One was a wellness company that makes drink mixes that are vitamin-based drink mixes and they're based in science and their name is Routine and they're based in science and their name is Routine and they're rooted in science and it's part of the daily routine.
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So normally I'm not a fan of spelling your name wrong, but this is just so clever and it makes sense.
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So it's Routine, spelled R-O-O-T-I-N-E, so for their theme song I gave them.
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She Blinded Me With Science by Thomas Dolby.
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Because it's rooted in science.
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It's rooted in science.
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Yeah, so that, yeah, I had so much fun doing those reels because there was a theme song for everyone.
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That is so much fun.
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I am jealous of your job.
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That sounds like you get to do so much creative work like workshopping yeah, or like another one is a new whipped cream named whipnotic, like hypnotic, and so that one I did whip it by Devo.
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I'm kind of dating myself here, but there's some of these songs are pretty classic.
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Yeah, yeah, so, uh, that was that and then so that's L, and then the E in smile stands for emotional, and you want your name to make a strong emotional connection with people, otherwise it's going to go right over their head.
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And a great emotional connection you can make is making someone smile, because when you make someone smile, it releases all of these positive neurotransmitters like serotonin, into your brain.
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Right, and that makes us feel good.
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Serotonin is my gamer tag with my kids.
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Oh really, that's awesome.
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Serotonin.
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I love it.
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I can see it on your sash.
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It's a sticky name.
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Yeah, that's really good Serotonin.
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I really like it.
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We had a client once named Anna.
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I was trying to play around with her name and I came up with Anaconda.
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Anaconda Don't want none of them.
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She got buns hon.
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Excuse me, I'm sorry, I'm getting over a cold, okay, excuse me, I'm sorry, I'm getting over a cold, okay.
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So name with a lot of emotional name, that makes a strong emotional connection.
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This is another one from the trade show I just went to and it's a refrigerated cookie dough, gourmet refrigerated cookie dough, and it's named dopamine and it's spelled like dough right, dopamine.
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That's cute and it's super dope.
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Speaking of dopamine the positive neurotransmitters and I got to tell you there was 3,000 boosts at that show.
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I hit them all up and dopamine was by far the best name and everybody loves that name.
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So when you have a name like that, when you can make somebody smile and love your name before they've even like I love that name before I even knew what it was.
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I just turned the corner I saw that name on a neon sign and I'm like I love this name and I figured out something to do with cookie dough.
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But if you can have somebody love your name, that means they love your brand before they even know or have tried your product.
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You are golden.
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Yeah, you know.
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A little side note on tiny marketing.
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I found out from one of my clients that behind the scenes they just they don't call me by my name.
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They just say let's give this one to tiny.
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My clients are always talking about my name.
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How much they love that name.
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It's a great name.
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I love the name Tiny Marketing it's really, really good.
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I wish I had someone like you and I was trying to figure it out.
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No, you did no, you did great figure it out.
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No, you did, no, you did great.
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When I read your book, I did, I like, I compared like my name to all of you, to your smile and scratch test and I was like, yes.
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Yeah, yeah.
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Now tiny marketing passes with flying colors, for sure.
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So what the scratch?
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test.
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So, what is the scratch test?
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The scratch is the flip side of smile and that is like I said.
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It makes someone scratch their head, scratch it off the list, and you have to be really honest with yourself when you're asking yourself these questions.
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By the way, the smile and scratch test is on our website at eatmywordscom.
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Just click on test a name and you can run any name through the test.
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It's interactive yeah, and it asks the questions and along the way, it will give you feedback so you'll learn you'll learn.
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I'm going to put that in the show notes too.
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I have it linked right there.
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Thank, you perfect.
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So the S in Scratch stands for spelling challenge and, like I said, normally, like routine, I give a pass to because it's so clever.
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But normally if something's spelling challenge, the reason they do it people do it is they're trying to get an available domain name.
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Like there's a cookie store here named Crumble and it's missing the E on the end.
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It's big in.
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Illinois too, right, yeah, like I'd like to buy a vowel please.
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So, yeah, don't do that.
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I mean the best thing to do, like.
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I'm sure, like trademark wise, they could have gotten the name crumble spelled the right way, and I think they just spelled it the wrong way so they could get a misspelled domain name.
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But who cares?
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I mean, when it comes to like Google and search engine optimization, it would actually be better if their name had the word like bakery or cookie.
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I'm not sure if it's a bakery or cookie.
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Yeah, like SEO-wise.
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Yeah, it would be better if their name just was like crumblecookiescom, crumbledbakerycom.
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That would actually be better spelled the right way instead of it being spelled the wrong way.
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Yeah, just not a fan of those misspelling, because anytime your name is spelled wrong, you're always going to have to spell it for people.
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And whenever you have to help people with your day, whether you're helping them spell it or pronounce it or understand what it means, you're essentially apologizing for it, and that devalues your brand.
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Yeah, I'm in a coaching group and in the circle chat we're always talking about that, like, do you have to spell it out when you're explaining your name?
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Then don't name it that, because it's a lot of branding and marketing agencies are in this coaching group, so that's what we're chatting about.
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Yeah, yeah, that's good.
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That's good that that people are aware of that.
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So the first thing, in scratch sense for copycat nobody likes the copycat.
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Why be somebody else when you can be yourself, right?
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So, and when people see a copycat name, they kind of roll their eyes and like yeah.
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Oh, they copied, you know they like.
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oh, they copied so-and-so Like the iPhone adding I in front of anything, oh my God, we have a restaurant called iChef here, like, what do you even make?
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What is your food?
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Yeah, Totally, totally.
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I have an online course and in the course I have a whole lesson on.
00:20:31.270 --> 00:20:37.536
I have a lesson on all of these, all of the letters and smiling, scratch, and yeah, this in copycat.
00:20:37.536 --> 00:20:42.711
I have a whole slide of all these I names and all these names with Vonna VA, you know.
00:20:42.731 --> 00:20:43.413
Carvana.
00:20:43.432 --> 00:20:48.205
Girlvana, kevonna, like stop with the Vonna.
00:20:48.205 --> 00:20:55.218
But people kind of work in a vacuum or they just figure like, oh, I'll be like them, but like it's just, it's lazy, it's totally lazy.
00:20:55.238 --> 00:20:56.680
Are they playing off Nirvana?
00:20:56.680 --> 00:20:58.848
It must be right.
00:20:59.892 --> 00:21:01.035
I know, yeah, they're playing off Nirvana.
00:21:01.035 --> 00:21:04.147
That didn't even occur to me until we were talking about it right now.
00:21:06.873 --> 00:21:07.673
That's so interesting.
00:21:07.673 --> 00:21:10.138
Okay, so that's copycat.
00:21:10.138 --> 00:21:17.330
And then the R stands for restrictive and that's where your name locks yourself in and it prevents future growth.
00:21:17.330 --> 00:21:26.115
So one is right now is the, you know, the dollar 99 cent store, right?
00:21:26.115 --> 00:21:34.323
So there's things that are, you know, $1.99, $2.99, $3.99, $4.99, and I read the other day that Dollar Tree.
00:21:34.323 --> 00:21:46.987
So Dollar Tree went up to $1.25 but it was just like a 20%, 25% increase across the store, right, which is insane when you think about it.
00:21:46.987 --> 00:21:52.532
But people kept paying it and and now they're going to have things that are like $1.50, $1.75.
00:21:52.532 --> 00:21:54.595
So they kind of outgrew their name as well.
00:21:54.595 --> 00:21:58.398
1-800-flowers sells way more than flowers.
00:21:58.398 --> 00:22:00.861
Diaperscom sells way more than diapers.
00:22:00.861 --> 00:22:07.891
So you have to look in your crystal ball when you're naming your brand and think about what can I possibly have in the future?
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And you want to make sure that your name is a wide enough umbrella so you don't outgrow your brand.