Episodio 28 - #ZohoDay2020 – Conversaciones de CRM con Jesús Hoyos
#conversacionesdecrm #cx2advisory
Les traigo mis observaciones del evento de analistas de Zoho en Austin, Texas a enero 2020. Este es el primer video del año sin Esteban Kolsky que ahora es Head of CX para SAP. Y comento también que regreso como Analista Independiente como CX2 Advisory, pero sigo activo con Solvis Consulting.
Enlaces mencionados en el video:
Zoholics 2020
https://events.zoho.com/Zoholics2020
Mi Event Report:
https://www.linkedin.com/pulse/zohoday2020-event-report-jes%C3%BAs-hoyos/
Technology Evaluation:
https://www3.technologyevaluation.com/research/article/zoho-day-2020-an-innovative-technology-company-with-a-heart.html
Brian Sommer:
https://diginomica.com/zohoday-2020-zohos-uphill-growth-told-texas-hill-country
Brent Leary:
https://smallbiztrends.com/2020/01/customer-data-surveilling.html
Paul Greenberg, Brian Solis, Brent Leary:
https://twitter.com/BrentLeary/status/1225105370617503744
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