Understanding the US$250 Billion Chargebacks challenge

My guest today is Monica Eaton, CEO at Chargebacks911. We explore her success mindset, her early start as an entrepreneur, and the story behind Chargebacks911. We then explore how chargebacks are costing the industry 250 Billion usd, the impact of AI and Chargebacks and end with her thoughts on what is limiting women to thrive in their careers.

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Let’s dive into it!

👉 You can find Monica Eaton here

• LinkedIn: https://www.linkedin.com/in/monicaeatoncardone/
• LinkedIn Chargebacks911: https://www.linkedin.com/company/chargebacks911/
• Website Chargebacks911: https://chargebacks911.com/

👉 And you can find Monica Millares here:

• LinkedIn: https://www.linkedin.com/in/monicamillares/
• YouTube: https://www.youtube.com/@moni_millares
• TikTok: https://www.tiktok.com/@moni_millares
• Website: https://moni-millares.mystrikingly.com/

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In this episode we cover:

(0:00:00) How chargebacks are growing faster than ecommerce: a costly problem

(0:02:36) Monica's definition of success: feeling fulfilled and progressing

(0:04:59) Overcoming tough times by finding enjoyment and rewriting history

(0:07:23) Chargebacks 911 company culture and focus on creating impact

(0:10:17) Creating purposeful fintech products through collaboration and transparency

(0:13:58) The impact of transparency and the need for companies to adapt

(0:17:01) Monica's journey in building Chargebacks 911

(0:27:41) The size and cost of the chargeback problem in the industry

(0:30:31) The potential impact of AI in the chargeback process

(0:32:38) Structural challenges for women in thriving in their careers

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Production and marketing by Monica Millares. For inquiries about coaching, collabs, sponsoring the podcast or creating or editing your podcast email fintechwithmoni@gmail.com

Disclaimer: This episode does not constitute professional nor financial advice and does not represent the opinion nor views of my current, past or future employers. The guest has agreed to record and release our conversation for the use of this podcast and promotion in social media.