#shorts 🎥 "Handling REALTOR® Code of Ethics Complaints: Insights from Jeanette Langford"
Ever wondered how Code of Ethics complaints are addressed in the real estate industry? Jeanette Langford, CEO of the St. Augustine & St. Johns County Board of REALTORS®, sheds light on the process.
💡 Many complaints aren’t true ethical violations—they’re often about perceived unprofessional behavior. Jeanette explains how the Board navigates these situations with fairness and professionalism, ensuring the REALTOR® Code of Ethics is upheld while fostering better practices across the industry.
👉 If you’re a REALTOR® or aspiring agent, this is a must-watch! Gain valuable insights into the ethics process and learn how professionalism can set you apart in the competitive real estate world.
đź“ş Catch the full podcast episode for more expert advice from Jeanette Langford: www.tracyhayespodcast.com/237
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#RealEstateExcellence #CodeOfEthics #ProfessionalismInRealEstate #RealEstateLeadership #RealtorTips #RealEstatePodcast #RealtorCode #RealEstateComplaints #RealtorCommunity #RealEstateEthics
Jeanette Langford: CEO of the St Augustine St Johns Board of Realtors
Real Estate Agents Violate Code of Ethics Results (professionalism vs ethics) #shorts
How can real estate boards build trust and enhance value in a changing industry?
#codeofethics #realestateagents
In this episode of the Real Estate Excellence podcast, host interviews Jeanette Langford. Jeanette Langford is the Chief Executive Officer of the St. Augustine & St. Johns County Board of REALTORS®. Before assuming her current role, she was the Vice President of Professional Services at the MIBOR REALTOR® Association in Indianapolis, a position she held since April 2015. Jeanette has an extensive history of involvement with the National Association of REALTORS® (NAR), having served on numerous committees and currently holding a position on the NAR Professional Standards Committee.
Prior to her tenure at MIBOR, Jeanette was the Director of the Indiana Real Estate Commission, the Real Estate Appraiser Licensure & Certification Board, and the Home Inspectors Licensing Board. Her career with the State of Indiana spanned 21 years, during which she held various significant positions.
Jeanette shares her extensive experience working her way up through various positions with the Indiana Real Estate Commission and the Mid Indiana Board of Realtors before her current role. Jeanette discusses the challenges and importance of establishing trust in workplace relationships, her strategic vision for the board, and her ongoing efforts to enhance member value. She also highlights the implementation of a new membership portal and the introduction of a leadership program aimed at bolstering professionalism and success among realtors.
Tune in to this episode as Jeanette to get an inside look at the responsibilities of a real estate board CEO and the key initiatives underway to support real estate professionals!
Highlights
00:00 Jeanette Langford: CEO of the St Augustine St Johns Board of Realtors
06:29 Adapting to Regional Differences in Real Estate
29:22 Enhancing Communication Strategies
41:08 Challenges and Solutions in Real Estate
51:58 The Importance of Member Engagement and Conclusion
Quotes:
“The number one important thing that I did is that you have to earn that trust.” – Jeanette Langford
“Sometimes people want to call and talk about it and fine. I give as much explanation as I can, you know, that wouldn't be outside of what that hearing panel found.” – Jeanette Langford
“My goal is to make sure that our board knows all of the different opportunities to make that happen.” – Jeanette Langford
To contact Jeanette Langford, learn more about her business, and make her a part of your network, make sure to follow her on Instagram and Facebook.
LinkedIn: https://www.linkedin.com/in/jeanette-langford-60943832
Email: jeanette@stjohnsrealtors.com
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