In this episode, we sit down with Ryan Dedmon, the dedicated Outreach Director for the 911 Training Institute and a retired police dispatcher from Southern California. Drawing from his extensive experience and education, Ryan is on a mission to help 911 professionals recover from and grow beyond post-traumatic stress.
We investigate the pressing staffing crisis affecting 911 centers across the nation and explore the concrete tools and strategies that public safety telecommunicators can employ to manage job-related stress and burnout.
Additionally, we consider how agencies can better support their staff, particularly in terms of mental health. What measures can be taken to ensure that operators receive the care and support they need? Ryan shares insights into proactive steps that can foster optimal well-being and resilience among 911 operators.
Lastly, we discuss the vital role that the 911 Training Institute plays in addressing these issues. What services do they offer, and how are they contributing to the solutions that are so desperately needed?
Join us for a compelling conversation that challenges you to reflect on the support systems in place for our “first” first responders and consider how we can all contribute to their wellbeing.
👁️🗨️ Premieres Weds. Sept. 25 at 7 pm ET— ⫸ Watch replays anytime thereafter
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