The TPA Problem-Solver - Madeline Smith of MADDRS
Today's episode features Madeline, CEO and Founder of MADDRS.
Madeline Smith is a passionate insurance professional with a diverse background in writing, teaching, coaching, and consulting, and a strong desire to improve differentiation and value in the self-funded plan industry.
Madeline sees her role evolving to focus more on teaching, supporting, and consulting behind the scenes, rather than being at the forefront trying to sell and produce.
She is a strong advocate for challenging the status quo and finding innovative ways to make a difference in the industry. She criticizes the tendency for some in the industry to cut corners and engage in practices that contradict their claims of being different and radical.
Madeline is also the creator of the anthology book - "Whole Lotta $$$ in this MoFo", which is subtitled "An Employer's Guide to Navigating Legalized Larceny Within American Healthcare". I was fortunate to also to a contribute a chapter to this great book.
Buy it here - https://www.amazon.com/Whole-Lotta-this-MoFo-Navigating-ebook/dp/B0BLDMZ3NF
Join Spencer Smith and Madeline Smith on this episode of the @SelfFunded with Spencer podcast to learn more about her unique perspective and commitment to making a positive impact within her own lane.
Listen on Spotify - https://open.spotify.com/show/1TjmrMrkIj0qSmlwAIevKA?si=687c57dbe9cb4f39
Apple Podcasts - https://podcasts.apple.com/us/podcast/self-funded-with-spencer/id1566182286
Spencer Website - https://spencerharlansmith.com/
Spencer LinkedIn - https://www.linkedin.com/in/spencer-smith-self-funded/
Madeline LinkedIn - https://www.linkedin.com/in/madeline-smith-dba/
MADDRS LinkedIn - https://www.linkedin.com/company/maddrs/about/
Chapters:
00:01:23 Embracing Unique Strengths: Differentiating MGUs and Carriers
00:04:16 Evaluating carrier relationships for successful partnerships
00:17:32 Improving Communication for TPAs
00:21:45 Mediating and problem-solving in the insurance industry
00:24:53 Misunderstood challenges faced by TPAs in healthcare
00:32:41 Selecting the Ideal TPA for Clients
00:37:06 Prioritizing projects based on shared values
00:40:16 Unveiling the Hidden Forces: A Raw Industry Perspective
00:44:31 Navigating Healthcare: A Comprehensive Guide
00:49:43 Navigating Careers: A Guidebook for Professionals
00:54:59 Driving positive change in the healthcare system
