059: Leading Performance with Empathy with Daniel Murray
Empathy is often misunderstood in the business world, but it is a powerful strategy that develops effective leadership. Empathy begins with having a shared understanding. In this episode of the Business Chat Podcast, I have a fascinating chat...
Empathy is often misunderstood in the business world, but it is a powerful strategy that develops effective leadership. Empathy begins with having a shared understanding. In this episode of the Business Chat Podcast, I have a fascinating chat with Daniel Murray about leading performance by using empathy.
It’s no secret that there’s a shortage of empathy in business organisations. The main reason behind this is that organisations have become more complex over the years, and what’s disappointing is that we don’t take the first step towards empathy, we make assumptions and then move on.
Demonstrating empathy in business allows for effective and highly engaged teams to flourish.
Time Stamps:
- Why is there a short supply of empathy in organisations? (01:30)
- The difference between compassion and empathy (10:43)
- Empathy in a business context (12:30)
- Why we need to invest in shared understanding (14:05)
- How to train empathy through perspective-taking (16:10)
- Advantages of being empathetic coaches and leaders (18:58)
- Three simple elements towards developing empathy (20:35)
- The empathy process (22:35)
- How to get used to uncomfortable change (28:12)
Connect With Lisa Evans
speakingsavvy.com.au
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Connect With Daniel Murray
https://empathicconsulting.com/
Connect with Daniel on LinkedIn & Facebook
Connect with Daniel on YouTube
For full show notes visit: Businesschatpodcast.com.au
Lisa Evans helps professionals to craft compelling business stories and become exceptional speakers. Lisa is a certified speaker coach, public speaking and presentation skills facilitator, Lead TEDx speaker coach, author, NLP practitioner, and graphic recorder.
She has coached thousands of leaders across various industries, including resources, banking, finance, engineering, retail and sales, and not-for-profit and community associations.
If you wish to take advantage of a complimentary session to chat about how you can become an exceptional and successful speaker with a stand-out brand, then use this link to book a time to chat. Download my e-book – How to Build Confidence and Overcome Nervousness.