E81: Ryan Serhant: The #1 Sales Mistake You’re Making

Ryan Serhant is the Founder & CEO at SERHANT., a star in the Netflix show “Owning Manhattan” and Bravo show “Million Dollar Listing New York”, and a 3x bestselling author. In this episode, Ryan and David Weisburd discuss SERHANT.’s meteoric rise as a top real estate brokerage in New York City, Ryan’s unique approach to sales, sales training, and branding, and what it’s like for a founder scaling a business in hyper-growth.

The 10X Capital Podcast is part of the Turpentine podcast network. Learn more: turpentine.co

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X / Twitter:

@RyanSerhant (Ryan Serhant)

@Serhant_ (SERHANT.)

@dweisburd (David Weisburd)

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LinkedIn:

Ryan Serhant: https://www.linkedin.com/in/ryanserhant/

SERHANT.: https://www.linkedin.com/company/serhant/

David Weisburd: https://www.linkedin.com/in/dweisburd/ 

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LINKS: 

SERHANT.: https://serhant.com/

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Questions or topics you want us to discuss on The 10X Capital Podcast? Email us at david@10xcapital.com

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TIMESTAMPS:

(0:00) Episode preview

(1:50) The impact of new Netflix show “Owning Manhattan” on SERHANT.’s business

(4:41) Sales-as-a-Service and sales training

(7:44) Common sales mistakes

(11:27) Why Ryan started SERHANT.

(15:18) Reflecting on “Owning Manhattan”

(19:34) Recognizing potential in people

(21:54) Strategies for scaling in hyper-growth

(26:45) Branding

(33:12) The 1000-minute rule

(34:52) Follow & subscribe to The 10X Capital Podcast

(35:20) Handling setbacks and maintaining perspective

(39:38) Business expansion, success, and finding balance

(42:20) Closing remarks