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Sept. 5, 2024

E92: How FT Partners Beats Bulge Bracket Banks (Steve Mclaughlin)

E92: How FT Partners Beats Bulge Bracket Banks (Steve Mclaughlin)
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Steve McLaughlin, CEO at Financial Technology Partners sits down with David Weisburd to discuss the hidden values and success of top fintech companies, insider perspective on the work-life balance myth, and the powerful face-to-face strategies that elite companies swear by.

Steve McLaughlin, CEO at Financial Technology Partners sits down with David Weisburd to discuss the hidden values and success of top fintech companies, insider perspective on the work-life balance myth, and the powerful face-to-face strategies that elite companies swear by.

The 10X Capital Podcast is part of the Turpentine podcast network. Learn more: turpentine.co

X / Twitter: @dweisburd (David Weisburd) @FTPartners (Steve McLaughlin)

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LinkedIn: Steve McLaughlin: https://www.linkedin.com/in/stevemclaughlinftpartners/ FT Partners: https://www.linkedin.com/company/financial-technology-partners/ David Weisburd: https://www.linkedin.com/in/dweisburd/

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LINKS: FT Partners: https://ftpartners.com/

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Questions or topics you want us to discuss on The 10X Capital Podcast? Email us at david@10xcapital.com

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(0:00) Episode preview (3:45) Exclusively focusing on fintech and its challenges (5:16) How FT Partners differentiates from larger banks (11:41) Strategies for incentivizing employees and business growth (17:03) Scaling the organization and preserving culture (19:27) Utilizing data for operational insights and investor storytelling (22:33) Case studies: Revolut's valuation and the role of bankers (27:09) Insights on valuing companies in the fintech space (30:31) Work-life balance and the importance of in-person interactions (33:33) Delegating responsibilities and evolving business focus (36:02) The significance of team and client relationships in fintech (37:16) Closing remarks
Transcript
1
00:00:00,080 --> 00:00:04,900
They ultimately got a $150,000,000 valuation
company we came in, did all of our work.

2
00:00:04,960 --> 00:00:09,380
We found rebuyers that they never contacted and
got him a 550,000,000 evaluation.

3
00:00:09,439 --> 00:00:09,599
Right?

4
00:00:09,599 --> 00:00:14,384
We, of course, had a big fee trigger above 150
or 200,000,000 So we made three times the

5
00:00:14,384 --> 00:00:17,265
amount of money that we would have made if we
gotten a regular outcome.

6
00:00:17,265 --> 00:00:17,938
So we started getting addicted to this thing
where if you dedicate 510 x, the level of

7
00:00:17,938 --> 00:00:17,977
effort, and you've got 3 x, the level of
expertise, you're gonna wind up getting a

8
00:00:17,977 --> 00:00:18,644
better outcome for the client.

9
00:00:27,640 --> 00:00:31,640
We worked on Revolute, which is kind of a
company that was getting a lot of bad press at

10
00:00:31,640 --> 00:00:32,299
the time.

11
00:00:32,439 --> 00:00:35,899
And, you know, the prior valuation that was
achieved by JP Morgan is $5,000,000,000.

12
00:00:36,280 --> 00:00:36,439
Right?

13
00:00:36,439 --> 00:00:39,000
So we came in a year later, and we're like, the
guys are, okay.

14
00:00:39,000 --> 00:00:40,424
Can you get us 10 or or whatever.

15
00:00:40,424 --> 00:00:43,085
And so we came in and we got 33,000,000,000 for
the company.

16
00:00:43,384 --> 00:00:47,064
We sort of uncorked a lot of things about the
company that, you know, the bankers didn't.

17
00:00:47,064 --> 00:00:48,825
You know, we had built a 20 year model.

18
00:00:48,825 --> 00:00:52,585
We got under an actual belief that this could
be a $1,000,000,000,000 company, and it could

19
00:00:52,585 --> 00:00:56,250
be one of the biggest winners in 3 years later,
here we are today.

20
00:00:56,250 --> 00:00:57,549
They're doing a deal at 45,000,000,000.

21
00:00:58,170 --> 00:01:02,009
I asked you when we last chatted whether PayPal
was sold at the right price.

22
00:01:02,009 --> 00:01:05,370
And you said you would have sold it for 5 or
$10,000,000,000, not the 1,000,000,000 that

23
00:01:05,370 --> 00:01:06,250
I've sold for.

24
00:01:06,250 --> 00:01:08,510
Tell me about how you would have gone about
selling PayPal.

25
00:01:08,805 --> 00:01:09,685
You look at PayPal.

26
00:01:09,685 --> 00:01:11,924
And, again, the joke is like, you have to
paypal mop.

27
00:01:11,924 --> 00:01:15,444
You know, these people that were remembered
from the great things they did to PayPal, Elon

28
00:01:15,444 --> 00:01:16,645
Musk, and so on and so forth.

29
00:01:16,645 --> 00:01:17,145
Right?

30
00:01:25,090 --> 00:01:28,530
Steve, I've been really looking forward to
talking, for now close to a decade.

31
00:01:28,530 --> 00:01:29,409
I've been hearing about you.

32
00:01:29,409 --> 00:01:31,329
And, thank you to Avi Dorfman for the
introduction.

33
00:01:31,329 --> 00:01:32,289
Welcome to the Tennox

34
00:01:32,289 --> 00:01:32,450
Capital LockDown.

35
00:01:32,530 --> 00:01:32,769
Year, and

36
00:01:32,769 --> 00:01:33,890
thanks for having me, David.

37
00:01:33,890 --> 00:01:34,789
It's my pleasure.

38
00:01:34,849 --> 00:01:38,450
So you run really the number one fintech
banking platform in the world.

39
00:01:38,450 --> 00:01:40,265
How did you go about star FT partners?

40
00:01:40,504 --> 00:01:40,584
I

41
00:01:40,584 --> 00:01:44,664
guess the background is I was at Goldman Sachs
for a bunch of years from 95 to 02 and their

42
00:01:44,664 --> 00:01:49,304
fig group eventually ran or co ran the fintech
department there and then, moved out to the

43
00:01:49,304 --> 00:01:49,784
west coast.

44
00:01:49,784 --> 00:01:56,520
And so in 2, at the, ripe age of thirty two, I
bolted and started FT Partners kind of thinking

45
00:01:56,520 --> 00:01:59,799
and believing that, you know, the world of
fintech would actually be big.

46
00:01:59,799 --> 00:02:00,040
Right?

47
00:02:00,040 --> 00:02:02,600
And so but that was not something people
thought that much of.

48
00:02:02,600 --> 00:02:04,439
And, you know, too, you know, that was 22 years
ago.

49
00:02:04,439 --> 00:02:06,380
So I've been doing it for quite a while.

50
00:02:06,484 --> 00:02:11,049
When you started at 32, were you running away
from the corporate banking route, or were you

51
00:02:11,049 --> 00:02:11,060
going towards building something new?

52
00:02:11,060 --> 00:02:11,073
I think it was a combination.

53
00:02:11,073 --> 00:02:11,093
You get your training grounds at the bigger
firms.

54
00:02:11,093 --> 00:02:12,584
A lot of times, and you just kinda wanna do
something smaller, Rush, where you can

55
00:02:19,810 --> 00:02:21,729
see the impact of what you're doing more
directly.

56
00:02:21,729 --> 00:02:24,769
You know, I mean, you're part of such a big
giant machine like a Goldman Sachs.

57
00:02:24,769 --> 00:02:27,329
It's hard to really see the impact of what
you're doing sometimes.

58
00:02:27,329 --> 00:02:30,930
And I think, look, from a very young age, I was
doing entrepreneurial things.

59
00:02:30,930 --> 00:02:34,724
I didn't even know it at the time, but I was,
like, painted rocks put people's addresses on

60
00:02:34,724 --> 00:02:37,525
them and sold them to the old lady and made
five bucks.

61
00:02:37,525 --> 00:02:42,084
And I I did my time at GE and then Goldman
Sachs, and I think I'd had enough of the big

62
00:02:42,084 --> 00:02:43,764
firms and wanted to go do it on my own.

63
00:02:43,764 --> 00:02:45,960
So, yeah, it's never looked back.

64
00:02:46,120 --> 00:02:51,000
It's one thing leaving Goldman Sachs to go to
JP Morgan or Morgan Stanley, but you left

65
00:02:51,000 --> 00:02:52,280
Goldman Sachs to start a new firm.

66
00:02:52,280 --> 00:02:52,920
Did people think you were crazy?

67
00:02:52,920 --> 00:02:54,300
I literally thought I was crazy.

68
00:02:54,439 --> 00:02:56,520
Like, literally, they're like, what are you
doing?

69
00:02:56,520 --> 00:02:57,960
Like, it makes literally no sense.

70
00:02:57,960 --> 00:02:58,680
And that's it too.

71
00:02:58,680 --> 00:02:58,840
Yeah.

72
00:02:58,840 --> 00:02:59,960
Anyone's torn on my end.

73
00:02:59,960 --> 00:03:01,754
They're like, No one's ever really done that
before.

74
00:03:01,754 --> 00:03:01,995
You know?

75
00:03:01,995 --> 00:03:03,115
Like, it was, like, unheard of.

76
00:03:03,115 --> 00:03:04,715
You know, like, you'd have to be, like, a very

77
00:03:04,955 --> 00:03:05,514
Especially after that.

78
00:03:05,514 --> 00:03:05,594
Yeah.

79
00:03:05,594 --> 00:03:09,435
I mean, maybe if you're, like, running a
gigantic apartment and you're, like, running in

80
00:03:09,435 --> 00:03:14,314
your 55, you know, that's when, like, Corella,
Washington from Pirrella, Washington and the

81
00:03:14,314 --> 00:03:19,000
big banks, he went on started his own thing,
and Ken Mollis left, you know, UBS when he was,

82
00:03:19,000 --> 00:03:20,680
like, 55 or, you know, whatever.

83
00:03:20,680 --> 00:03:23,080
And and they they've already got their big
career going.

84
00:03:23,080 --> 00:03:23,742
So this was, way

85
00:03:23,742 --> 00:03:23,777
more humble beginnings.

86
00:03:23,777 --> 00:03:23,845
I think I remember incorporating the

87
00:03:23,845 --> 00:03:32,134
business for $99 using an online service called
company corporation.com, and I went to what was

88
00:03:32,134 --> 00:03:37,175
then Kinko's to get my business cards, and I
worked out of my tiny kitchen table and my 2

89
00:03:37,175 --> 00:03:40,326
bedroom apartment in San Francisco for the
better part of the year with

90
00:03:40,326 --> 00:03:40,407
interns in the early days.

91
00:03:40,407 --> 00:03:40,502
It wasn't until a couple of

92
00:03:40,502 --> 00:03:41,365
years that we knew it was gonna really work.

93
00:03:45,169 --> 00:03:49,330
You made a key decision at inception to focus
exclusively on fintech.

94
00:03:49,330 --> 00:03:52,689
Walk me through that decision making to focus
on such a niche at the time.

95
00:03:52,689 --> 00:03:53,969
I mean, not only was it a niche.

96
00:03:53,969 --> 00:03:54,449
It was a niche.

97
00:03:54,449 --> 00:03:58,094
I don't wanna seem to care that much about, and
the market was completely decimated It was

98
00:03:58,094 --> 00:04:00,275
right after the dot bomb right after 9:11.

99
00:04:00,495 --> 00:04:04,355
It was an environment where there's no deals at
all, let alone in tech or fintech.

100
00:04:04,495 --> 00:04:06,254
So it was quite a contrarian thing to do.

101
00:04:06,254 --> 00:04:09,375
And I'd like to say it was like a genius
decision or whatever, but it was it was it

102
00:04:09,375 --> 00:04:10,175
kinda what I knew.

103
00:04:10,175 --> 00:04:11,694
And I think life is a little bit of
serendipity.

104
00:04:11,694 --> 00:04:14,650
I mean, had I been energy and utility group at
Colvin.

105
00:04:14,789 --> 00:04:18,069
You know, maybe I wouldn't have done it or
maybe I've done it and failed in the dotcom

106
00:04:18,069 --> 00:04:18,310
world.

107
00:04:18,310 --> 00:04:21,350
It became famous later when there was PayPal
and a few other ones.

108
00:04:21,350 --> 00:04:21,829
Right?

109
00:04:21,829 --> 00:04:23,430
But, largely, they all failed.

110
00:04:23,430 --> 00:04:26,870
So, actually, it seemed them all failed and
say, look, and it's a little bit of the story

111
00:04:26,870 --> 00:04:31,415
today 20 years later where I've seen a lot of
fintech companies fail, but the TAMs that the

112
00:04:31,415 --> 00:04:34,214
market sizes that they're disrupting are still
just

113
00:04:34,214 --> 00:04:34,225
as big.

114
00:04:34,225 --> 00:04:34,254
The problems are just as big.

115
00:04:34,254 --> 00:04:34,290
They just didn't have the right solution.

116
00:04:34,290 --> 00:04:34,324
I make the simple analogy to, like,

117
00:04:34,324 --> 00:04:34,375
the old, you know, Web Band back in 99.

118
00:04:34,375 --> 00:04:45,439
It completely blew up even though Goldman Sachs
put a hundred money bucks instead of everyone

119
00:04:45,439 --> 00:04:45,759
else.

120
00:04:45,759 --> 00:04:49,360
It's like, because their idea was let's deliver
groceries to your house, but in order to do

121
00:04:49,360 --> 00:04:52,960
that, let's get refrigerated trucks, giant
warehouses, and all this kind of stuff.

122
00:04:52,960 --> 00:04:54,420
And it just didn't work economically.

123
00:04:54,480 --> 00:04:56,319
Some things just take time to get the model
right.

124
00:04:56,319 --> 00:05:00,675
I think FinTech is one of the things where the
TAMs and the broken parts of the world are

125
00:05:00,675 --> 00:05:01,235
still broken.

126
00:05:01,235 --> 00:05:04,595
It just someone needs to come along and hack
away at the one thing that's gonna make that

127
00:05:04,595 --> 00:05:04,714
work.

128
00:05:04,714 --> 00:05:08,194
So but it was at a moment in time where I saw
all these failures, but I I realized the

129
00:05:08,194 --> 00:05:09,235
problem was still there.

130
00:05:09,235 --> 00:05:11,014
So I knew the companies hadn't created.

131
00:05:11,240 --> 00:05:13,160
Sometimes having a big pain isn't enough.

132
00:05:13,160 --> 00:05:16,605
You need to have the right solution with the
right market and the right time in the market.

133
00:05:16,605 --> 00:05:16,610
Yep.

134
00:05:16,610 --> 00:05:16,636
You regularly go into pitches.

135
00:05:16,636 --> 00:05:16,687
It's Morgan Stanley and the Goldman Sachs and
Feet partners.

136
00:05:16,687 --> 00:05:16,713
How do you get in

137
00:05:16,713 --> 00:05:16,723
these rooms?

138
00:05:16,723 --> 00:05:21,339
And what is your differentiation against the
larger banks?

139
00:05:26,745 --> 00:05:28,504
I could go on for a long time on this one.

140
00:05:28,504 --> 00:05:31,404
The number 1, I mean, we're entrepreneurial
people working with entrepreneurs.

141
00:05:31,464 --> 00:05:33,273
So we generally work with private companies
that are

142
00:05:33,273 --> 00:05:33,336
on a growth journey.

143
00:05:33,336 --> 00:05:33,353
Right?

144
00:05:33,353 --> 00:05:33,528
So the same ones that Sequoia and Teresa or,
you know,

145
00:05:33,528 --> 00:05:33,641
co 2 or whoever are going after.

146
00:05:33,641 --> 00:05:37,964
They're the ones we're going after.

147
00:05:42,029 --> 00:05:43,870
You know, it's not the older school.

148
00:05:43,870 --> 00:05:44,269
More boring.

149
00:05:44,269 --> 00:05:48,110
Public companies are growing 6% and trading at
eight times, you know, EBITDA.

150
00:05:48,110 --> 00:05:50,350
And they're fine too, but we tend to go with
the smaller.

151
00:05:50,350 --> 00:05:54,290
So they like the entrepreneurial side of what
we do, and it matches up with what they do.

152
00:05:54,350 --> 00:05:56,589
I think that's one sliver of it.

153
00:05:56,589 --> 00:05:58,740
I think the biggest liver is look.

154
00:05:58,740 --> 00:05:58,777
When I was at Goldman, I was shocked at the
level of quasi mediocrity that I saw across the

155
00:05:58,777 --> 00:05:58,779
deals.

156
00:05:58,779 --> 00:05:58,781
Right?

157
00:05:58,781 --> 00:05:58,797
And everything was based upon high level
analysis.

158
00:05:58,797 --> 00:05:58,805
Everything was based upon.

159
00:05:58,805 --> 00:05:58,814
Let's get the deal done.

160
00:05:58,814 --> 00:06:16,210
The debt understanding that the bankers out of
of the client itself were pretty thin.

161
00:06:16,210 --> 00:06:16,626
And so when I started FT

162
00:06:16,626 --> 00:06:16,673
Partners, the one thing I looked at actually
was Goldman's IPO.

163
00:06:16,673 --> 00:06:16,732
When Goldman IPO was going on, they had, like,
fifty people working on it.

164
00:06:16,732 --> 00:06:16,736
Right?

165
00:06:16,736 --> 00:06:17,589
And they were going super deep on their own
IPO.

166
00:06:26,745 --> 00:06:29,704
And I was like, oh, so that's what client
service looks like.

167
00:06:29,704 --> 00:06:30,824
I've never seen it before.

168
00:06:30,824 --> 00:06:31,064
You know?

169
00:06:31,064 --> 00:06:34,345
But when I saw them doing it on their own
company, I was pretty blown away.

170
00:06:34,345 --> 00:06:38,204
And so I said there's a next level of banking
that can be done.

171
00:06:38,204 --> 00:06:42,580
And I think it can only be done in a niche by
niche basis by people that really understand

172
00:06:42,580 --> 00:06:45,860
the niche and really commit themselves
permanently to that niche so you can accumulate

173
00:06:45,860 --> 00:06:46,680
lots of knowledge.

174
00:06:46,980 --> 00:06:48,835
Some of our first assignments, we didn't have
other assignments to work on.

175
00:06:48,835 --> 00:06:48,838
Right?

176
00:06:48,838 --> 00:06:48,866
So we were able to go super deep with the
clients.

177
00:06:48,866 --> 00:06:48,884
It's something I've always wanted to do.

178
00:06:48,884 --> 00:06:49,650
Never at the time to do a Coleman.

179
00:06:56,204 --> 00:06:57,564
So we would learn the tech stack.

180
00:06:57,564 --> 00:06:58,925
We'd learn the customer service center.

181
00:06:58,925 --> 00:06:59,964
We'd learn their market.

182
00:06:59,964 --> 00:07:00,764
We'd study their competitors.

183
00:07:00,764 --> 00:07:01,884
We'd look at the pricing trends.

184
00:07:01,884 --> 00:07:05,245
We'd look at the valuations through a whole
different lens that other people would tend to

185
00:07:05,245 --> 00:07:05,404
look.

186
00:07:05,404 --> 00:07:05,904
Right?

187
00:07:06,044 --> 00:07:10,604
And we end up getting hired by a company called
Link Systems in Oak Ray and up selling at No

188
00:07:10,604 --> 00:07:11,104
Four.

189
00:07:11,319 --> 00:07:15,160
And this is a company that had been previously
been banked by another very large bank,

190
00:07:15,160 --> 00:07:16,060
remained nameless.

191
00:07:16,279 --> 00:07:20,360
And they ultimately got, like, a $150,000,000
valuation with the company.

192
00:07:20,360 --> 00:07:22,139
We came in, did all of our work.

193
00:07:22,279 --> 00:07:24,379
We found rebuyers that they never contacted.

194
00:07:24,754 --> 00:07:25,316
Got him a 550

195
00:07:25,316 --> 00:07:25,319
my evaluation.

196
00:07:25,319 --> 00:07:25,321
Right?

197
00:07:25,321 --> 00:07:25,341
We, of course, had a big fee trigger above a
150 or 200,000,000.

198
00:07:25,341 --> 00:07:25,370
So we made three times the amount of money that
we would have made if we gotten a regular

199
00:07:25,370 --> 00:07:25,371
outcome.

200
00:07:25,371 --> 00:07:25,894
So we started getting addicted to this thing
where if you dedicate 510, the level of

201
00:07:31,314 --> 00:07:44,060
effort, and you've got 3x level expertise,
you're gonna wind up getting a better outcome

202
00:07:44,060 --> 00:07:44,699
for the client.

203
00:07:44,699 --> 00:07:46,959
You say you're only as good as your your last
deals.

204
00:07:47,100 --> 00:07:51,419
A number of years ago, we worked on revolut,
which is kind of a company that was getting a

205
00:07:51,419 --> 00:07:52,720
lot of bad press at the time.

206
00:07:52,884 --> 00:07:56,504
And, you know, the prior evaluation that was
achieved by JP Morgan is $5,000,000,000.

207
00:07:56,884 --> 00:07:57,045
Right?

208
00:07:57,045 --> 00:08:00,084
So we came in a year later and we're like, the
guy's like, hey.

209
00:08:00,084 --> 00:08:01,524
Can you get us 10 or 12 or whatever?

210
00:08:01,524 --> 00:08:07,060
And so we came in, and we got 33,000,000,000
for the company And we sort of uncorked a lot

211
00:08:07,060 --> 00:08:09,220
of things about the company that the other
bankers didn't.

212
00:08:09,220 --> 00:08:10,899
You know, we built a 20 year model.

213
00:08:10,899 --> 00:08:14,660
We got under an actual belief that this could
be a $1,000,000,000,000 company, and it could

214
00:08:14,660 --> 00:08:16,759
be one of the biggest winners in fintech.

215
00:08:17,144 --> 00:08:19,305
You go 3 years later, here we are today.

216
00:08:19,305 --> 00:08:20,685
They're doing a deal at 45,000,000,000.

217
00:08:21,144 --> 00:08:24,904
I personally think it's worth double that, and
they're gonna be bigger than Stripe and many

218
00:08:24,904 --> 00:08:25,225
other companies.

219
00:08:25,225 --> 00:08:25,865
So we get in.

220
00:08:25,865 --> 00:08:29,625
We see these companies who may help them get
the value they deserve by going deep,

221
00:08:29,625 --> 00:08:31,865
partnering with them, and helping them achieve
great things.

222
00:08:31,865 --> 00:08:36,139
So It's just a level of depth and actually
caring a lot about the outcome and caring about

223
00:08:36,139 --> 00:08:39,500
the founders, caring about the founders,
employees, and their shareholders, and try to

224
00:08:39,500 --> 00:08:40,720
get people the best outcome.

225
00:08:40,779 --> 00:08:43,179
It isn't always about getting the best
valuation at all.

226
00:08:43,179 --> 00:08:47,144
I mean, a lot of it's what's the right fit,
what's the right culture, and there's many more

227
00:08:47,144 --> 00:08:48,184
important things in evaluation.

228
00:08:48,184 --> 00:08:50,131
And we wanna make sure investors get great
returns too.

229
00:08:50,131 --> 00:08:52,985
So we're not gonna represent a company and pop
up the value.

230
00:08:52,985 --> 00:08:56,024
If it's not something we feel really strong
about on the positive side.

231
00:08:56,024 --> 00:08:59,769
So, you know, for me, it's still to create an
ecosystem where everybody can win, but or the

232
00:08:59,769 --> 00:09:02,110
company shouldn't be a losers in the equation
either.

233
00:09:02,169 --> 00:09:06,269
You mentioned that you were able to get a
$550,000,000 valuation for a $150,000,000

234
00:09:06,889 --> 00:09:08,490
company, and you got triple the fees.

235
00:09:08,490 --> 00:09:10,889
Presumably, the large banks also like to make
fees.

236
00:09:10,889 --> 00:09:14,659
What keeps them from being able to offer the
same level of service and get the same level of

237
00:09:14,659 --> 00:09:15,159
economics?

238
00:09:15,514 --> 00:09:18,475
What keeps the army from being like the navy
seals.

239
00:09:18,475 --> 00:09:18,875
Right?

240
00:09:18,875 --> 00:09:19,037
You know,

241
00:09:19,037 --> 00:09:19,049
you can't train everyone.

242
00:09:19,049 --> 00:09:19,077
You can't have that elite force in that wider
spectrum.

243
00:09:19,077 --> 00:09:19,865
But we're more super proactive, very founder
friendly, very much an advocate for the seller,

244
00:09:29,870 --> 00:09:33,870
we're not trying to get these from the big buy
side of the world or the big buyers.

245
00:09:33,870 --> 00:09:38,029
We've never once been hired by Visa,
Mastercard, Discover, Capital 1.

246
00:09:38,029 --> 00:09:39,730
We're always on the side of the sellers.

247
00:09:39,870 --> 00:09:42,589
We can be very loyal and uncomflicted in that
regard.

248
00:09:42,589 --> 00:09:46,945
We're not trying to win business from Hero
price or fidelity where Goldman's trying to get

249
00:09:46,945 --> 00:09:49,120
them to buy every single IPO on the street and
getting commissions spend on trading and all

250
00:09:49,120 --> 00:09:49,129
sorts of other stuff.

251
00:09:49,129 --> 00:09:49,142
So the strictly independent device matters.

252
00:09:49,142 --> 00:09:49,184
And when I was at Goldman, I was trying to do
what I'm talking about when we're doing an

253
00:09:49,184 --> 00:10:00,410
empty partners I was, like, slapped on the
wrist.

254
00:10:00,410 --> 00:10:02,649
You know, Steve, you're you're being too much
of a zealot.

255
00:10:02,649 --> 00:10:03,049
You're working.

256
00:10:03,049 --> 00:10:04,110
You're trying too hard.

257
00:10:04,570 --> 00:10:07,129
You need to spread yourself thin or you need to
work on bigger deals.

258
00:10:07,129 --> 00:10:10,090
Why are you spending so much time trying to get
such a great outcome for this particular

259
00:10:10,090 --> 00:10:10,330
company?

260
00:10:10,330 --> 00:10:13,389
And these things were said to me, it was, like,
just get the effing deal done.

261
00:10:13,584 --> 00:10:17,664
Was, you know, the mantra that I heard as
opposed to get it done right, and we're sort of

262
00:10:17,664 --> 00:10:20,164
measured twice, cut once, get it done right.

263
00:10:20,225 --> 00:10:24,865
And we become, you know, as well known for
generally clients not to do deals than to do

264
00:10:24,865 --> 00:10:26,909
them because it don't feel like it's a fair
deal.

265
00:10:26,909 --> 00:10:28,190
Like having negotiating leverage.

266
00:10:28,190 --> 00:10:30,269
We like having clients that don't have to do
deals.

267
00:10:30,269 --> 00:10:30,669
Right?

268
00:10:30,669 --> 00:10:34,750
If we have a client that absolutely has to do a
deal, then we'll find a way to get the deal

269
00:10:34,750 --> 00:10:34,990
done well.

270
00:10:34,990 --> 00:10:37,870
But if they don't have to do a deal, you know,
then you've got the ultimate leverage.

271
00:10:37,870 --> 00:10:37,949
Right?

272
00:10:37,949 --> 00:10:41,565
That's why companies that are profitable that
are growing, they can always say no.

273
00:10:41,644 --> 00:10:44,524
And a lot of times, the bankers put pressure on
you to get a deal done.

274
00:10:44,524 --> 00:10:48,924
A lot of bankers are compensated annually based
upon how much revenue they bring in that year.

275
00:10:48,924 --> 00:10:52,056
So it was a huge conflict in the compensation
model where they're very much motivated a lot

276
00:10:52,056 --> 00:10:53,034
of times to bring a deal in sooner rather than
later, close deal sooner rather than later.

277
00:10:57,059 --> 00:10:57,960
Fees lower.

278
00:10:58,019 --> 00:10:59,779
So we're not motivated that way.

279
00:10:59,779 --> 00:11:01,940
We're more used to term out of Goldman's
playbook, you know,

280
00:11:01,940 --> 00:11:02,001
long term greedy, but you have to really be
long term thinkers.

281
00:11:02,001 --> 00:11:02,079
And we've got clients that we won in 2008 or
2009 that are still clients

282
00:11:02,079 --> 00:11:14,074
today where we've done 10 transactions who
bought the way could have sold 10 years ago for

283
00:11:14,074 --> 00:11:16,615
a $100,000,000 are now worth 1,000,000,000 of
dollars.

284
00:11:16,674 --> 00:11:18,674
So, you know, they're running around the world
saying, hey.

285
00:11:18,674 --> 00:11:19,914
They've got companies called Avid Exchange.

286
00:11:19,914 --> 00:11:22,754
You know, I'm talking about was written up in
the Wall Street Journal article that came out

287
00:11:22,754 --> 00:11:24,269
on us where the the CEO said, look.

288
00:11:24,269 --> 00:11:26,830
Know, Steve's the one that told us, and FTE is
the one that told us not to sell.

289
00:11:26,830 --> 00:11:29,790
Steve was always a zell it for keeping the
company private, keeping the company going,

290
00:11:29,790 --> 00:11:32,990
take it public someday and become a
$10,000,000,000 company down the road.

291
00:11:32,990 --> 00:11:37,070
So telling someone and advice that people not
to do certain deals, you know, can add a lot of

292
00:11:37,070 --> 00:11:38,684
value and you get paid on it later.

293
00:11:38,764 --> 00:11:41,904
We're still making peace off of out of exchange
10, 12 years later.

294
00:11:41,965 --> 00:11:43,729
And I get why you as the founder at F.

295
00:11:43,729 --> 00:11:43,732
D.

296
00:11:43,732 --> 00:11:43,771
Partners would be incentivized to push business
down the road to do the right decision to

297
00:11:43,771 --> 00:11:44,384
company gross, how do you incentivize your
employees to to have the same way of operating?

298
00:11:53,690 --> 00:11:54,089
Easy.

299
00:11:54,089 --> 00:11:57,529
I mean, I think the the one measure we have,
and I talk about this all the time at the firm

300
00:11:57,529 --> 00:11:58,329
is client happiness.

301
00:11:58,329 --> 00:12:01,529
And that's a basic premise, right, but we
literally have a thing where every single

302
00:12:01,529 --> 00:12:05,649
person on every single team can click a button
once a week about what the perception is the

303
00:12:05,649 --> 00:12:06,049
client happiness.

304
00:12:06,049 --> 00:12:09,345
If it's not, like, 10 out of 10, know, we're
doing something about it.

305
00:12:09,345 --> 00:12:09,665
Right?

306
00:12:09,665 --> 00:12:11,985
And so that's how you measure people in a weird
way.

307
00:12:11,985 --> 00:12:12,305
Right?

308
00:12:12,305 --> 00:12:13,345
The revenues will come.

309
00:12:13,345 --> 00:12:13,504
Right?

310
00:12:13,504 --> 00:12:16,565
And when we've made big profits, we've paid big
bonuses.

311
00:12:16,625 --> 00:12:16,785
Right?

312
00:12:16,785 --> 00:12:17,004
And so people have

313
00:12:17,004 --> 00:12:17,264
to have a trust in the founder of the company,
the person that's

314
00:12:17,264 --> 00:12:26,639
actually deciding on all the bonuses, that if
it's not short term thinking that that's being

315
00:12:26,639 --> 00:12:30,879
a reward, it's long term thinking that's being
rewarded, but you gotta reward people for those

316
00:12:30,879 --> 00:12:31,379
activities.

317
00:12:31,440 --> 00:12:31,840
Right?

318
00:12:31,840 --> 00:12:35,840
So when we do have a big outcome in 5 years
from now, I gotta reward that people live there

319
00:12:35,840 --> 00:12:36,480
along the way.

320
00:12:36,480 --> 00:12:36,730
Right?

321
00:12:36,730 --> 00:12:39,274
So that's that's something that we've done over
and over again.

322
00:12:39,274 --> 00:12:44,475
So most of our senior people have been here 10,
some 20 years because of the way we, you know,

323
00:12:44,475 --> 00:12:44,875
think.

324
00:12:44,875 --> 00:12:46,875
But a lot of times, yeah, we'll work on deals.

325
00:12:46,875 --> 00:12:51,450
And sometimes people say, why are you guys
working on a $25,000,000 capital raise for this

326
00:12:51,610 --> 00:12:52,889
young AI company.

327
00:12:52,889 --> 00:12:57,070
It's like, well, we think it's gonna be a 5 or
$10,000,000,000 deal in the future.

328
00:12:57,129 --> 00:12:57,370
Right?

329
00:12:57,370 --> 00:13:01,529
And sometimes you'll have a good junior banker,
maybe a a director, younger MD, that will

330
00:13:01,529 --> 00:13:05,129
really bond with that MD and kind of work with
them over 10 years, and those companies are

331
00:13:05,129 --> 00:13:06,410
super loyal down the road.

332
00:13:06,410 --> 00:13:11,375
So for us, it's been, important to get the
culture or where everyone's addicted to the

333
00:13:11,375 --> 00:13:12,355
long term thinking.

334
00:13:12,414 --> 00:13:13,615
It's very hard, though.

335
00:13:13,615 --> 00:13:14,174
Think about it.

336
00:13:14,174 --> 00:13:15,634
I make this analogy sometimes.

337
00:13:15,774 --> 00:13:19,565
A lot of companies are doing a licensed
software where they get all the fees upfront.

338
00:13:19,679 --> 00:13:22,330
And then they were trying to transition to more
subscription where it's like

339
00:13:22,330 --> 00:13:22,375
lower fees, lower subscription revenues, but
more recurring.

340
00:13:22,375 --> 00:13:22,379
Right?

341
00:13:22,379 --> 00:13:22,429
And so a little bit like the banking thing
where

342
00:13:22,429 --> 00:13:33,975
if I'm a bank where I've always paid for short
term profits, I can never really shift to long

343
00:13:33,975 --> 00:13:37,414
term, obviously, then there's a period of time
where I have no profits, right, versus if we've

344
00:13:37,414 --> 00:13:37,632
been long term since 2003, then the decisions
we made to be a long term back in 2003, we're

345
00:13:37,632 --> 00:13:37,648
paying off in 2 1011,112,014.

346
00:13:37,648 --> 00:13:51,220
So we've now got whole ecosystem going on where
half our revenues that are coming in this year

347
00:13:51,220 --> 00:13:52,179
for deals we did.

348
00:13:52,179 --> 00:13:54,259
It started relationships 5 or 6 or 7 years ago.

349
00:13:54,259 --> 00:13:57,699
We have a one of our biggest fees of all times
is coming in right now and the company we're,

350
00:13:57,699 --> 00:14:02,084
hopefully, signing a deal out in the next week
or 2 where It's like pretty phenomenal outcome

351
00:14:02,084 --> 00:14:05,524
client, but, like, we could have sold that
company for a $100,000,000 3 years ago.

352
00:14:05,524 --> 00:14:09,204
Now it's gonna be, you know, 100 of 1,000,000
of dollars a couple of years later, and we're

353
00:14:09,204 --> 00:14:10,164
gonna make a lot of money.

354
00:14:10,164 --> 00:14:13,125
And you have to be doing that for a long time
for everyone to kinda get in the culture and

355
00:14:13,125 --> 00:14:13,764
have it pay off.

356
00:14:13,764 --> 00:14:16,649
So that's long term thinking is super critical.

357
00:14:16,870 --> 00:14:20,970
You mentioned when we were talking last that it
took you 10 years to really start compounding

358
00:14:21,029 --> 00:14:23,769
returns for your business another 12 years of
harvesting.

359
00:14:24,149 --> 00:14:24,710
Tell me about that.

360
00:14:24,710 --> 00:14:24,950
Yeah.

361
00:14:24,950 --> 00:14:28,470
Well, the 1st 10 years, you know, we were very
small, right, and it was kinda where we were

362
00:14:28,470 --> 00:14:30,174
figuring out how to build a business.

363
00:14:30,174 --> 00:14:32,254
You know, we're getting 1 or 2 deals on a year.

364
00:14:32,254 --> 00:14:36,654
It was great in the early, early days, and we
wanted to keep the quality very high.

365
00:14:36,654 --> 00:14:37,794
So we stayed small.

366
00:14:38,014 --> 00:14:42,825
And what I realized over the course of time was
and, really, I was the only real MD for the

367
00:14:42,825 --> 00:14:45,720
first 7, 8, 9, 10 years, and we had a lot of
junior people.

368
00:14:45,720 --> 00:14:48,360
And it was mostly, kind of a cottage kind of a
thing.

369
00:14:48,360 --> 00:14:51,879
And then I started seeing the the results
getting better and better.

370
00:14:51,879 --> 00:14:55,575
The depth that we were going was getting
deeper, but as I was able to hire more people,

371
00:14:55,654 --> 00:14:59,894
and the results were getting better in and out
of the financial crisis, you know, global

372
00:14:59,894 --> 00:15:02,059
financial crisis are started seeing that, you
know,

373
00:15:02,059 --> 00:15:02,099
our phone was starting to ring off the hook.

374
00:15:02,099 --> 00:15:02,166
And despite we never made any outbound calls
about winning business with people would hear

375
00:15:02,166 --> 00:15:02,170
about

376
00:15:02,170 --> 00:15:12,110
the work that we were doing, and we were kinda
going from sector to sector to sector to sector

377
00:15:12,110 --> 00:15:13,470
with record breaking

378
00:15:13,470 --> 00:15:13,625
transactions and happy clients referring us all
over the place.

379
00:15:13,625 --> 00:15:13,905
And that also jumped over into London, UK, and,
you know, sort of parts of of Western Europe.

380
00:15:13,905 --> 00:15:13,936
And so

381
00:15:13,936 --> 00:15:28,445
it was really kind of in that 2000 12 to 2022
decade where the 2nd

382
00:15:28,445 --> 00:15:28,489
decade, if you will, where we really started
institutionalizing things.

383
00:15:28,489 --> 00:15:28,516
We built out our HR function.

384
00:15:28,516 --> 00:15:28,542
We built our finance and accounting.

385
00:15:28,542 --> 00:15:28,551
We built

386
00:15:28,551 --> 00:15:28,565
the back office.

387
00:15:28,565 --> 00:15:40,090
We used to use Salesforce, and now we built our
own proprietary deal flow platform, which we're

388
00:15:40,090 --> 00:15:42,590
now applying AI to other things with our own
developers.

389
00:15:42,889 --> 00:15:46,338
We decided to hire a team of data scientists to
do a deeper level of work on the data

390
00:15:46,338 --> 00:15:46,347
analytics.

391
00:15:46,347 --> 00:15:46,463
We decided to build out a mini McKinsey
internally for strategy and the

392
00:15:46,463 --> 00:15:46,889
long term thinking and TAM development and
market mapping and things like that.

393
00:15:46,889 --> 00:15:57,634
And have a million plus or minus people that
are reading our our work every month, and that

394
00:15:57,634 --> 00:16:02,035
doesn't count who they forward it to because
it's all free at f tpartners.com or Twitter at

395
00:16:02,035 --> 00:16:02,695
f tpartners.

396
00:16:02,754 --> 00:16:04,514
But we we build out all these other functions.

397
00:16:04,514 --> 00:16:07,735
Now we have operating executives, you know,
with the founder of merchantee solutions,

398
00:16:07,879 --> 00:16:08,600
helping us out.

399
00:16:08,600 --> 00:16:12,200
We have the founder of Op Edge who ran a big
part in Northern Trust as an operating

400
00:16:12,200 --> 00:16:12,700
executive.

401
00:16:12,839 --> 00:16:17,179
We've now built out, you know, 5 or 6 different
functions of the company that don't even exist

402
00:16:17,240 --> 00:16:18,360
at other big banks.

403
00:16:18,360 --> 00:16:22,642
I've kinda realized it's it can be impossible
to do this like, a Goldman or lazard scale,

404
00:16:22,642 --> 00:16:23,786
even lazards and molysis.

405
00:16:23,786 --> 00:16:27,793
It's really just a bunch of silos of individual
bankers doing their own thing.

406
00:16:27,793 --> 00:16:28,937
And god bless them.

407
00:16:29,224 --> 00:16:31,799
It works just fine until a person x retires.

408
00:16:31,799 --> 00:16:35,519
You know, we used to compete with Evercore and
the stock had changed.

409
00:16:35,679 --> 00:16:39,440
Technology business when when Jane Wheeler
retired from there, that they pretty much

410
00:16:39,440 --> 00:16:42,879
vanished off the face of planet and that big
sliver of fintech.

411
00:16:42,879 --> 00:16:45,759
We build out the institutional side of our
business.

412
00:16:45,759 --> 00:16:46,660
We built all the verticals.

413
00:16:46,660 --> 00:16:47,779
We built all the geographies.

414
00:16:47,840 --> 00:16:50,644
So we're not covering 10 distinct verticals
within fintech.

415
00:16:50,644 --> 00:16:55,044
That was really the 2nd decade building all
that stuff out, and the business flowed in, and

416
00:16:55,044 --> 00:16:58,884
we were able to turn down a lot of business and
really take on the things that we thought made

417
00:16:58,884 --> 00:17:02,665
sense that we could do a high quality job on,
and and it's still happening to this day.

418
00:17:03,240 --> 00:17:03,740
Congratulations.

419
00:17:04,039 --> 00:17:05,820
10 x capital podcast listeners.

420
00:17:05,880 --> 00:17:06,200
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421
00:17:06,200 --> 00:17:06,273
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422
00:17:06,273 --> 00:17:06,323
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423
00:17:06,323 --> 00:17:06,372
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424
00:17:06,372 --> 00:17:07,019
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425
00:17:17,565 --> 00:17:19,964
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426
00:17:19,964 --> 00:17:20,453
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427
00:17:20,453 --> 00:17:20,459
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428
00:17:20,459 --> 00:17:20,473
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429
00:17:20,473 --> 00:17:20,516
There are a lot of entrepreneurs struggle from
that transition of this rock star salesperson

430
00:17:20,516 --> 00:17:20,774
to building an organization.

431
00:17:20,774 --> 00:17:21,274
So

432
00:17:30,329 --> 00:17:33,789
How did you scale your organization starting
from year 6, 7, onwards?

433
00:17:34,250 --> 00:17:34,890
And tell me

434
00:17:34,890 --> 00:17:34,916
about preserving the culture.

435
00:17:34,916 --> 00:17:35,029
And how are you able to scale FT partners and
not lose your edge in the marketplace?

436
00:17:35,029 --> 00:17:35,103
It was this mindset of we're we're not going to
grow

437
00:17:35,103 --> 00:17:35,869
at all unless we can get

438
00:17:44,714 --> 00:17:45,214
better.

439
00:17:45,275 --> 00:17:45,595
Right?

440
00:17:45,595 --> 00:17:49,115
I would way rather be a fifty person firm
offering amazing light service and

441
00:17:49,115 --> 00:17:49,171
making good money than a two 150 person firm
that's mediocre.

442
00:17:49,171 --> 00:17:49,228
And so it was all those groups that we built
out.

443
00:17:49,228 --> 00:17:59,639
So when I was younger and, you know, kinda
lording over every single element of every

444
00:17:59,639 --> 00:18:01,500
single deal in the early days.

445
00:18:01,639 --> 00:18:03,034
This is kind of in the 2003,456.

446
00:18:03,034 --> 00:18:03,519
I was doing a lot of things that I realized I
couldn't personally do

447
00:18:03,519 --> 00:18:03,693
at scale, and it was

448
00:18:03,693 --> 00:18:03,901
actually a part to get even

449
00:18:03,901 --> 00:18:04,789
individual bankers to do at scale.

450
00:18:11,775 --> 00:18:13,855
That's why we build out these, like, centers of
excellence.

451
00:18:13,855 --> 00:18:15,714
Like, for example, you know, we built up a
whole financial forensics and data science and

452
00:18:15,714 --> 00:18:15,761
due diligence team that is typically seen as
being used by the elite private equity firms to

453
00:18:15,761 --> 00:18:26,049
due diligence when they are buying multi like
our company.

454
00:18:26,049 --> 00:18:30,930
So we ended up hiring the very people that were
working for them and with them on our side of

455
00:18:30,930 --> 00:18:31,410
the equation.

456
00:18:31,410 --> 00:18:35,410
What we used to do is have junior analyst
associates from, you know, Harvard and Stanford

457
00:18:35,410 --> 00:18:38,849
that really cranking out the best models that
they could, and they were infinitely better

458
00:18:38,849 --> 00:18:40,390
than what the bigger banks were doing.

459
00:18:40,424 --> 00:18:41,785
But then we said, you know what?

460
00:18:41,785 --> 00:18:43,404
The buyers are getting more sophisticated.

461
00:18:43,545 --> 00:18:47,705
The investors and buyers in saying they I want
the whole data cube, and they want, like, 1000

462
00:18:47,705 --> 00:18:52,424
and 1000 of lines of data or millions of lines
of data and thousands of rows and columns and

463
00:18:52,424 --> 00:18:52,924
cube.

464
00:18:53,119 --> 00:18:54,640
And so, ultimately, that's

465
00:18:54,640 --> 00:18:54,694
impossible for a junior person isn't an expert
in data manipulation, and Excel just put blow

466
00:18:54,694 --> 00:18:54,708
up and break down.

467
00:18:54,708 --> 00:18:54,766
So, you know, we end up building a whole entire
group out of this using 3rd party

468
00:18:54,766 --> 00:18:59,619
sophisticated third party data analytics
platforms that can visualize things and use

469
00:19:08,894 --> 00:19:13,535
machine learning and AI to kinda get insights
out of the data that really tell the true story

470
00:19:13,535 --> 00:19:14,255
of a business.

471
00:19:14,255 --> 00:19:14,575
Right?

472
00:19:14,575 --> 00:19:18,174
And then we can even help companies change the
way they run their business, change the way

473
00:19:18,174 --> 00:19:18,894
they run their marketing.

474
00:19:18,894 --> 00:19:19,615
We do this every day.

475
00:19:19,615 --> 00:19:23,369
So we're actually operationally helping
companies change how they run their business,

476
00:19:23,369 --> 00:19:26,650
how they do marketing, how they do sales, how
they measure their salespeople, because we're

477
00:19:26,650 --> 00:19:27,930
seeing insights into the data.

478
00:19:27,930 --> 00:19:31,309
I met with the company the other day, and we
were analyzing their data.

479
00:19:31,450 --> 00:19:32,809
And we actually I'm up in Napa.

480
00:19:32,809 --> 00:19:34,170
I know we have this company up in Napa.

481
00:19:34,330 --> 00:19:35,450
I'll give him a bit of a plug.

482
00:19:35,450 --> 00:19:36,670
It's a company called LaVanta.

483
00:19:36,815 --> 00:19:38,595
Who, is growing like a weed.

484
00:19:38,654 --> 00:19:41,295
And, yeah, we were showing them their data in
every chart.

485
00:19:41,295 --> 00:19:42,894
They're like, holy shit.

486
00:19:42,894 --> 00:19:44,174
Like, that's amazing.

487
00:19:44,174 --> 00:19:46,894
Like, we didn't we knew we were crushing it,
but we didn't know we were crushing it that

488
00:19:46,894 --> 00:19:47,214
much.

489
00:19:47,214 --> 00:19:50,095
And then we show them another chart about
retention, another chart about net revenue

490
00:19:50,095 --> 00:19:54,240
retention, another chart about churn, another
chart about cross sell and and even these guys

491
00:19:54,240 --> 00:19:57,759
who we'd love, and they were just getting a lot
of value out of the data that we were showing

492
00:19:57,759 --> 00:19:59,919
them for their own business that they're
running every day.

493
00:19:59,919 --> 00:20:03,679
That kind of stuff, we couldn't even do that
when we were trying to be RTs, I don't know

494
00:20:03,679 --> 00:20:04,240
what I mean.

495
00:20:04,240 --> 00:20:07,934
Like, so but at scale, you can do that if you
have a centered excellence, right,

496
00:20:08,015 --> 00:20:09,215
you amortize that across

497
00:20:09,215 --> 00:20:09,455
the house.

498
00:20:09,455 --> 00:20:10,894
We don't charge any money from that.

499
00:20:10,894 --> 00:20:11,134
Right.

500
00:20:11,134 --> 00:20:11,455
Let's go.

501
00:20:11,455 --> 00:20:13,215
So people often say, and, you know, hey.

502
00:20:13,215 --> 00:20:16,674
You guys are we do probably charge a premium
price and get premium outcomes.

503
00:20:16,815 --> 00:20:22,029
But because you have very expensive people
doing a lot of hard work, that adds up to

504
00:20:22,029 --> 00:20:23,730
getting greater insights on a business.

505
00:20:23,789 --> 00:20:25,470
We do that, and no one else does that.

506
00:20:25,470 --> 00:20:25,710
Right?

507
00:20:25,710 --> 00:20:28,350
There's not a single investment bank on the
planet that's gonna sit

508
00:20:28,350 --> 00:20:28,509
here and talk

509
00:20:28,509 --> 00:20:30,750
about their data science team that works for
clients.

510
00:20:30,750 --> 00:20:31,730
It doesn't exist.

511
00:20:31,869 --> 00:20:37,335
How much of your unlocking of a company's value
has to do with framing the story and painting a

512
00:20:37,335 --> 00:20:38,055
bigger picture.

513
00:20:38,055 --> 00:20:41,735
And how much of it is it seems like you have a
lot of granularity when it comes to numbers and

514
00:20:41,735 --> 00:20:45,575
not painting a bigger picture per se, but
painting a much more accurate picture of the

515
00:20:45,575 --> 00:20:45,735
future.

516
00:20:45,735 --> 00:20:47,960
I mean, you're you're hitting on something that
crucial.

517
00:20:48,019 --> 00:20:51,299
You heard me talk about we have a mini
McKinsey, right, that's quite visionary in

518
00:20:51,299 --> 00:20:53,220
terms of telling stories and things like that.

519
00:20:53,220 --> 00:20:56,419
And, yeah, I'll give away a little bit of our
it's not secret sauce, but the way that we

520
00:20:56,419 --> 00:21:01,605
think about the world is we have a pitch page
that we described and very simple concept of

521
00:21:01,765 --> 00:21:03,936
investors look at a business and should look at
a

522
00:21:03,936 --> 00:21:04,016
business with a microscope, binoculars, and a
telescope, but you need different lenses and

523
00:21:04,016 --> 00:21:04,056
different tools and different types of people

524
00:21:04,056 --> 00:21:16,069
that are gonna engineer the microscopic look
the binocular luck or the telescopic look at a

525
00:21:16,069 --> 00:21:16,549
business.

526
00:21:16,549 --> 00:21:19,990
What a lot of people do is they try to they
actually don't do a good job of any of those

527
00:21:19,990 --> 00:21:20,789
things, quite frankly.

528
00:21:20,789 --> 00:21:23,109
You know, they they're giving my LTV to Cactus
X.

529
00:21:23,109 --> 00:21:23,269
Okay.

530
00:21:23,269 --> 00:21:24,069
But what does that mean?

531
00:21:24,069 --> 00:21:26,390
How do you calculate l and lifetime value?

532
00:21:26,390 --> 00:21:27,855
There's 87 ways to doing that?

533
00:21:27,855 --> 00:21:28,734
How do you do tackle?

534
00:21:28,734 --> 00:21:29,694
What about by channel?

535
00:21:29,694 --> 00:21:30,815
What about by cohort?

536
00:21:30,815 --> 00:21:32,015
What about by region?

537
00:21:32,015 --> 00:21:32,894
What about by product?

538
00:21:32,894 --> 00:21:33,775
How does the funnel work?

539
00:21:33,775 --> 00:21:34,914
How much of that's organic?

540
00:21:35,054 --> 00:21:41,289
You can drive an investor crazy by making them
ask a 1000 questions to get essentially the

541
00:21:41,289 --> 00:21:42,330
truth about a company.

542
00:21:42,330 --> 00:21:42,490
Right?

543
00:21:42,490 --> 00:21:44,890
What's the truth about the economics, the unit
economics?

544
00:21:44,890 --> 00:21:46,029
How's it working today?

545
00:21:46,330 --> 00:21:50,490
And then you look out the binoculars, which is
like, you know, call it, like, the 2, 3, 4, 5

546
00:21:50,490 --> 00:21:54,825
year view, and the the telescope is at 5 to 10
to 20 year view, depending on the business in

547
00:21:54,825 --> 00:21:56,605
what time frames make the most sense.

548
00:21:56,744 --> 00:22:00,664
So we try to do all that work and bring that
all into crystal clear focus.

549
00:22:00,664 --> 00:22:02,264
You know, you wanna see what we are today.

550
00:22:02,264 --> 00:22:06,424
Here's the micro v or the micro slide or
whatever it is, and and you can see the DNA of

551
00:22:06,424 --> 00:22:06,904
the company.

552
00:22:06,904 --> 00:22:07,224
Right?

553
00:22:07,224 --> 00:22:07,769
That's fine.

554
00:22:07,849 --> 00:22:12,170
But that's actually super helpful in trying to
see what's in the binoculars, right, out in the

555
00:22:12,170 --> 00:22:14,170
future because that you're kind of
extrapolating a little bit.

556
00:22:14,170 --> 00:22:17,710
And then if the company's projecting something
that is gonna off the, obviously,

557
00:22:17,769 --> 00:22:20,730
extrapolatable information, then they better be
good at explaining it.

558
00:22:20,730 --> 00:22:21,230
Right?

559
00:22:21,255 --> 00:22:25,494
And then, of course, the vision, it's a little
bit like impressionism, you know, like, you

560
00:22:25,494 --> 00:22:28,575
know, the Monet of the world where it's like, I
can kinda see what's going on there.

561
00:22:28,575 --> 00:22:32,615
I don't need to know with Ultra, exactly knife
precision, what that looks like.

562
00:22:32,615 --> 00:22:33,515
But, oh, okay.

563
00:22:33,820 --> 00:22:37,740
Take a revolute or a cloud walk where they
start in a niche product or a niche set of

564
00:22:37,740 --> 00:22:42,460
geographies, but they're really going to 90
geographies with with 20 products.

565
00:22:42,460 --> 00:22:44,240
And someone has to tell that story.

566
00:22:44,299 --> 00:22:44,619
Right?

567
00:22:44,619 --> 00:22:47,920
And that's kind of what we help people do when
we did the revolute deal in the $33,000,000,000

568
00:22:48,525 --> 00:22:52,290
valuation, which by the way is now proven to be
cheap, not expensive like everyone thought, you

569
00:22:52,290 --> 00:22:52,334
know, we build out the 20 year model, all the
different lines of business from personal lines

570
00:22:52,334 --> 00:22:52,615
to kind of consumer banking to business
banking, to payments, to payroll, pet

571
00:22:52,615 --> 00:23:03,920
insurance, you know, throughout, you know, all
these different geographies that we're able to

572
00:23:03,920 --> 00:23:07,680
sort of say, here's why we think this company
could be a $1,000,000,000 company.

573
00:23:07,680 --> 00:23:11,200
These guys didn't really get to be
50,000,000,000 in EBITDA.

574
00:23:11,200 --> 00:23:11,440
Right?

575
00:23:11,440 --> 00:23:13,860
And at that time, you know, that's a
$1,000,000,000,000,000 company.

576
00:23:13,984 --> 00:23:18,545
And so people got excited about it and wrote a
1,250,000,002,50 check when they were only

577
00:23:18,545 --> 00:23:19,845
really looking to raise 250,000,000.

578
00:23:20,465 --> 00:23:25,585
So when you raise a 1,250,000,000,250 at
33,000,000,000 versus, say, 250 at 10, that's

579
00:23:25,585 --> 00:23:30,569
an extra $1,000,000,000, and you're only taking
3 percent dilution You know, so that gonna

580
00:23:30,569 --> 00:23:32,809
change the whole entire trajectory of the
business.

581
00:23:32,809 --> 00:23:36,809
Now they've got gums of money to invest in
advertising and product that they wouldn't have

582
00:23:36,809 --> 00:23:38,490
had otherwise in a lot lower dilution.

583
00:23:38,490 --> 00:23:39,690
You know, that we were helping.

584
00:23:39,690 --> 00:23:41,805
We're really deep out on the microscopic side.

585
00:23:41,884 --> 00:23:45,085
And they had never built a 20 year product
vision or they had it in their head.

586
00:23:45,085 --> 00:23:47,805
I mean, these guys know it inherently, right,
but investors don't.

587
00:23:47,805 --> 00:23:48,924
And that's just to understand.

588
00:23:48,924 --> 00:23:52,924
Like, entrepreneurs think investors can very
quickly pick up on everything that they're

589
00:23:52,924 --> 00:23:56,539
they're thinking over the 5 years of history of
the company, but they can't.

590
00:23:56,539 --> 00:24:00,299
You know, I I always joke around and say
there's no magic, you know, Star Trek Vulcan

591
00:24:00,299 --> 00:24:03,259
thing where I can put my hand on your head and
my hand on the all the guys had to just

592
00:24:03,259 --> 00:24:04,639
transfer all that information.

593
00:24:04,700 --> 00:24:06,845
Like, it's gotta be done carefully.

594
00:24:06,904 --> 00:24:10,505
And and we think in writing, so we didn't write
it all down and give people the data.

595
00:24:10,505 --> 00:24:13,944
A lot of times people think what we do is,
like, some sort of, like, people joke around,

596
00:24:13,944 --> 00:24:16,984
like, you guys have some magical pills or
whatever, and you guys are creating magic.

597
00:24:16,984 --> 00:24:20,750
And we hear that all the time, but it's, like,
Man, if people knew how much hard work it was,

598
00:24:20,750 --> 00:24:22,109
nobody would wanna do it.

599
00:24:22,109 --> 00:24:26,990
The way that I look at it is to use an analogy
a company is like a plot of land on the beach,

600
00:24:26,990 --> 00:24:28,190
and there's gold underneath.

601
00:24:28,190 --> 00:24:31,470
And you could either do the hard work and use
the shovels to dig it up and show it to the

602
00:24:31,470 --> 00:24:31,970
investors.

603
00:24:32,284 --> 00:24:36,044
Or a very smart investor will come in, do a
bunch of work and figure out that that gold is

604
00:24:36,044 --> 00:24:36,284
there.

605
00:24:36,284 --> 00:24:37,964
And that's kind of where the alpha goes.

606
00:24:37,964 --> 00:24:41,484
It either goes to the investor to the company
or somewhere in between, like, a lot of great

607
00:24:41,484 --> 00:24:45,839
investors, great bankers are good at, covering
that and presenting it that people don't have

608
00:24:45,839 --> 00:24:46,960
to be geniuses to discover.

609
00:24:46,960 --> 00:24:47,279
And look,

610
00:24:47,279 --> 00:24:50,640
I mean, you're hitting on something that
reminds me of this myth out there that we hear

611
00:24:50,640 --> 00:24:52,000
a lot of CEOs will say, well, hey.

612
00:24:52,000 --> 00:24:53,140
Why do I need a banker?

613
00:24:53,200 --> 00:24:54,259
I can do it myself.

614
00:24:54,319 --> 00:24:58,305
Or my VCs tell me that if I have a banker, it
means I can't raise money.

615
00:24:58,384 --> 00:24:59,825
Is that true at any stage?

616
00:24:59,825 --> 00:25:00,545
Do you see that?

617
00:25:00,545 --> 00:25:04,585
Like, certainly there's there's negative
signals, series a or seed, or tell me about

618
00:25:04,585 --> 00:25:06,065
that, or is it different from fintech?

619
00:25:06,065 --> 00:25:07,585
I think it's it's a longer discussion.

620
00:25:07,585 --> 00:25:08,785
You can do a whole podcast on this.

621
00:25:08,785 --> 00:25:08,945
Right?

622
00:25:08,945 --> 00:25:14,099
And I think it'd be something that should be
kind of exposed a little bit where there's some

623
00:25:14,099 --> 00:25:19,059
truth to everything, right, but there's also a
lot of, I think, falseness to those kind of

624
00:25:19,059 --> 00:25:19,299
statements.

625
00:25:19,299 --> 00:25:21,640
And I'll I'll give I'll give you my little
speech on this.

626
00:25:21,779 --> 00:25:25,714
I'd say there's a lot of companies there really
do have a lot of hard time raising money, and

627
00:25:25,714 --> 00:25:27,554
they talk to 50, 75 investors.

628
00:25:27,554 --> 00:25:28,615
They can't raise it.

629
00:25:28,674 --> 00:25:30,035
And then they need help.

630
00:25:30,035 --> 00:25:33,815
They need to find a banker that needs to go to
help them raise the capital.

631
00:25:34,035 --> 00:25:36,755
And those are not our clients, but there's a
lot out there like that.

632
00:25:36,755 --> 00:25:39,960
And so if the banker takes on that business and
then goes in shops at the Sequoia

633
00:25:39,960 --> 00:25:40,109
and Cliner and a 16z and TCV and, you know,
whoever else, there's a

634
00:25:40,109 --> 00:25:40,227
pattern recognition there that they're seeing a
lot of deals from

635
00:25:40,227 --> 00:25:40,769
bankers that aren't that good.

636
00:25:41,150 --> 00:25:41,650
Right?

637
00:25:49,414 --> 00:25:50,855
So there there's that element of it.

638
00:25:50,855 --> 00:25:50,934
Right?

639
00:25:50,934 --> 00:25:51,660
And and and that could be true.

640
00:25:51,660 --> 00:25:51,696
But it doesn't mean that when I show up on your
doorstep with Revolute, that Revolute isn't a

641
00:25:51,696 --> 00:25:51,714
super high quality company because they have a
banker.

642
00:25:51,714 --> 00:25:51,716
Right?

643
00:25:51,716 --> 00:25:51,719
Yeah.

644
00:25:51,719 --> 00:26:03,359
Revolute's the best company in the world, and
they chose who, FTE partners.

645
00:26:03,359 --> 00:26:03,759
Right?

646
00:26:03,759 --> 00:26:04,515
You look at OpenAI's founder, Sam Altman.

647
00:26:04,515 --> 00:26:04,577
He has another company called World Coin.

648
00:26:04,577 --> 00:26:04,648
Well, Sam Altman, the person involved in hiring

649
00:26:04,648 --> 00:26:04,684
us on World Coin.

650
00:26:04,684 --> 00:26:04,693
Right?

651
00:26:04,693 --> 00:26:04,737
We raised money for Worldcoin.

652
00:26:04,737 --> 00:26:04,764
It's not like

653
00:26:04,764 --> 00:26:18,544
Sam Altman's a guy that needs help raising
capital, but sometimes having someone there

654
00:26:18,544 --> 00:26:20,065
that helps you is not a bad thing.

655
00:26:20,065 --> 00:26:20,068
Right?

656
00:26:20,068 --> 00:26:20,126
And one of our clients in Brazil, sidewalk, I
mean, everyone wants their best in that

657
00:26:20,126 --> 00:26:20,163
company, but, you know, we've been their banker
for years.

658
00:26:20,163 --> 00:26:20,170
They keep

659
00:26:20,170 --> 00:26:20,177
us around.

660
00:26:20,177 --> 00:26:20,474
We've done a great job for those guys, and
they're growing like a weed.

661
00:26:20,474 --> 00:26:33,454
So I think there's some of the most elite
companies have bankers, and that's a great

662
00:26:33,454 --> 00:26:33,459
thing as well.

663
00:26:33,459 --> 00:26:33,482
But I think a lot of investors are scared of
bankers on good companies.

664
00:26:33,482 --> 00:26:33,515
And so they try to scare the CEO by saying, you
don't wanna be like one of these bad companies

665
00:26:33,515 --> 00:26:33,521
with these dumb bankers.

666
00:26:33,521 --> 00:26:34,190
You just do it on your own.

667
00:26:44,765 --> 00:26:49,805
Well, what CEO who was maybe never a banker,
never raised any money spends all their time

668
00:26:49,805 --> 00:26:54,640
running their company is just so perfectly
naturally acclimated to knowing every VC in the

669
00:26:54,640 --> 00:26:58,139
valley and knowing exactly how to value their
company and probably 0, honestly.

670
00:26:58,139 --> 00:26:58,144
Right?

671
00:26:58,144 --> 00:26:58,209
Everyone could use a banker, whether you're a
okay company, a good company, great company, or

672
00:26:58,209 --> 00:26:58,221
an amazing company.

673
00:26:58,221 --> 00:26:58,234
We've proven it.

674
00:26:58,234 --> 00:26:58,262
Chef partners has such a good filtering

675
00:26:58,262 --> 00:27:09,565
and screening that if you got FD partners as
your banker, then you

676
00:27:09,565 --> 00:27:09,582
must be a good company.

677
00:27:09,582 --> 00:27:09,600
So it's the opposite signal.

678
00:27:09,600 --> 00:27:09,603
Right?

679
00:27:09,603 --> 00:27:09,635
And that's kind of what we try to create.

680
00:27:09,635 --> 00:27:09,688
That's why we have a huge filter, and we're
actually turning down lots of deals.

681
00:27:09,688 --> 00:27:09,741
I asked you when we last chatted whether PayPal
was sold at the right price.

682
00:27:09,741 --> 00:27:09,790
And you said you would have sold it for 5 or
$10,000,000,000,000, not the

683
00:27:09,790 --> 00:27:11,505
one billion that was sold for

684
00:27:24,919 --> 00:27:27,319
Tell me about how you would have gone about
selling PayPal.

685
00:27:27,319 --> 00:27:27,480
Yeah.

686
00:27:27,480 --> 00:27:31,000
You kinda could look at the future and say,
well, what should have happened in the past?

687
00:27:31,000 --> 00:27:31,500
Right?

688
00:27:31,559 --> 00:27:35,723
So if you look at PayPal and and PayPal's been
kind of up and down, all that kind of stuff,

689
00:27:35,723 --> 00:27:37,979
but, like, at the end of the day, let's just
say it was sold for 1,000,000,000.

690
00:27:37,979 --> 00:27:39,579
It was generally worth a
100,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000

691
00:27:39,964 --> 00:27:40,655
long term, even though it was at 1 point worth
200,000,000,000, maybe it's worth 75 now,

692
00:27:40,655 --> 00:27:40,669
whatever, but it went from 1 to a
100,000,000,000 in a 3, you know, 20 year

693
00:27:40,669 --> 00:27:40,672
period of time.

694
00:27:40,672 --> 00:27:40,673
Right?

695
00:27:40,673 --> 00:27:40,684
And you take another company, which was
massively undersold, which was Mastercard.

696
00:27:40,684 --> 00:27:40,684
Right?

697
00:27:40,684 --> 00:27:57,679
People forget At the IPO of Mastercard, you can
Google it right now, folks.

698
00:27:57,679 --> 00:27:58,115
What was Mastercard's IPO value?

699
00:27:58,115 --> 00:27:58,257
It was, like, 5, 6, or $7,000,000,000 less than
20 years later.

700
00:27:58,257 --> 00:27:58,316
So that was in 2007.

701
00:27:58,316 --> 00:27:59,149
In 2024, their market cap's, like, 5 or
$600,000,000,000.

702
00:28:08,164 --> 00:28:12,649
So why was it only worth 5,000,000,000 then
when it's processing half the transactions

703
00:28:12,649 --> 00:28:12,683
on the planet including Mastercard and Visa?

704
00:28:12,683 --> 00:28:12,712
Well, it was a private company.

705
00:28:12,712 --> 00:28:12,756
It was thought while it was run as an

706
00:28:12,756 --> 00:28:12,770
association of banks.

707
00:28:12,770 --> 00:28:13,464
People didn't really know exactly how to price
it.

708
00:28:20,830 --> 00:28:21,981
So they priced it 5, 6, 7,000,000,000, whatever
it was.

709
00:28:21,981 --> 00:28:22,035
The IPO, they sold half the company.

710
00:28:22,035 --> 00:28:22,043
Right?

711
00:28:22,043 --> 00:28:22,082
So a bunch of T.

712
00:28:22,082 --> 00:28:22,184
Rowe prices and fatalities and everybody else
who all made $250,000,000,000 on their

713
00:28:22,184 --> 00:28:22,199
investment and

714
00:28:22,199 --> 00:28:22,262
was one of the worst transactions in history.

715
00:28:22,262 --> 00:28:36,984
That being said, every banker on the street
says I

716
00:28:36,984 --> 00:28:37,005
worked on a Mastercard transaction.

717
00:28:37,005 --> 00:28:37,025
I'm super proud of myself.

718
00:28:37,025 --> 00:28:37,028
Right?

719
00:28:37,028 --> 00:28:37,037
Oh, yeah.

720
00:28:37,037 --> 00:28:37,085
You worked on, like, the one of the worst price
transaction

721
00:28:37,085 --> 00:28:37,096
in the history.

722
00:28:37,096 --> 00:28:37,108
PayPal's another one.

723
00:28:37,108 --> 00:28:37,113
Right?

724
00:28:37,113 --> 00:28:37,132
I mean, again, it's hindsight.

725
00:28:37,132 --> 00:28:37,141
It's 2020.

726
00:28:37,141 --> 00:28:37,184
So you gotta take this all with a grain of
salt.

727
00:28:37,184 --> 00:28:37,189
Right?

728
00:28:37,189 --> 00:28:37,196
But you

729
00:28:37,196 --> 00:28:37,209
look at PayPal.

730
00:28:37,209 --> 00:28:52,230
And, again, the joke is like, You have to
paypal mafia.

731
00:28:52,230 --> 00:28:54,070
There's people that were remembered from the
great things they

732
00:28:54,070 --> 00:28:54,137
did to PayPal, Elon Musk, and so on and so
forth.

733
00:28:54,137 --> 00:28:54,143
Right?

734
00:28:54,143 --> 00:28:54,180
But they raised 100 of 1,000,000,000

735
00:28:54,180 --> 00:28:54,285
of dollars, raised money in an IPO, and they
really only sold the company for, like, a

736
00:28:54,285 --> 00:28:54,630
1,200,000,000 or something like that.

737
00:28:54,630 --> 00:28:55,130
Right?

738
00:29:04,065 --> 00:29:04,865
So it's like, it

739
00:29:04,865 --> 00:29:04,900
wasn't like that much economic value created.

740
00:29:04,900 --> 00:29:04,990
I mean, it was enough to get a Elon on a
hundred million bucks to go start these

741
00:29:04,990 --> 00:29:04,994
companies.

742
00:29:04,994 --> 00:29:05,054
It wasn't like this thing was, like, recs or
Stripe or something.

743
00:29:05,054 --> 00:29:05,079
It wasn't really recognized for

744
00:29:05,079 --> 00:29:05,095
what it was.

745
00:29:05,095 --> 00:29:05,099
Right?

746
00:29:05,099 --> 00:29:05,184
You could also argue that it was actually a
great company, but it wasn't a great process.

747
00:29:05,184 --> 00:29:05,934
Of course.

748
00:29:19,710 --> 00:29:23,614
Perhaps you could have come in and sold her for
5,000,000,000, which in today's dollars,

749
00:29:23,614 --> 00:29:26,217
today's tech M and A dollars would be, like,
50,000,000,000.

750
00:29:26,217 --> 00:29:30,902
So it goes to show the inflection point of a
sale, how much that could affect the financial

751
00:29:30,902 --> 00:29:31,163
outcome.

752
00:29:31,163 --> 00:29:31,423
Yeah.

753
00:29:31,423 --> 00:29:33,080
I mean, also, even think about PayPal was one
of the primary ways to pay on eBay.

754
00:29:33,080 --> 00:29:33,095
And eBay, remember, eBay is the one that bought
it.

755
00:29:33,095 --> 00:29:33,099
EBay bought PayPal.

756
00:29:33,099 --> 00:29:33,115
They since spun it off and all that kind of
stuff.

757
00:29:33,115 --> 00:29:33,140
But, like, and at that moment in time, eBay was
the primary marketplace for SMBs and for people

758
00:29:33,140 --> 00:29:33,545
to sell things online.

759
00:29:33,545 --> 00:29:34,045
Right?

760
00:29:46,950 --> 00:29:49,198
S and Bs or or human beings or, you know,
individuals, consumers, whatever.

761
00:29:49,198 --> 00:29:49,206
And because

762
00:29:49,206 --> 00:29:49,282
it was a primary place, like, everyone in 1999
that was on the internet had an eBay account,

763
00:29:49,282 --> 00:29:49,324
right, so you had, like, every single consumer
has an

764
00:29:49,324 --> 00:29:50,089
account, and every single seller has an
account.

765
00:30:00,005 --> 00:30:03,136
And so if you were to find and own the payment
method to

766
00:30:03,136 --> 00:30:03,206
connect all those people, you've gotta close
that work, a closed loop.

767
00:30:03,206 --> 00:30:03,253
And you'd have millions of sellers and millions

768
00:30:03,253 --> 00:30:03,347
of buyers, then it wouldn't be that hard to
deduce that that could become ubiquitous around

769
00:30:03,347 --> 00:30:14,950
the world, which is kinda Right?

770
00:30:14,950 --> 00:30:19,590
Well, that story wasn't clearly told because a
public company probably covered by 10 twelve

771
00:30:19,590 --> 00:30:20,630
research analysts at the time.

772
00:30:20,630 --> 00:30:23,110
So all estimates for what they were gonna make
next year.

773
00:30:23,110 --> 00:30:27,029
And at that time, they probably weren't gonna
make that much money the next year, they ended

774
00:30:27,029 --> 00:30:28,070
up selling it for $1,000,000,000.

775
00:30:28,070 --> 00:30:30,674
So Could I have sold it for 2, 3, 4, 5, 10?

776
00:30:30,674 --> 00:30:31,234
Who knows?

777
00:30:31,234 --> 00:30:31,315
Right?

778
00:30:31,315 --> 00:30:36,515
An article going back to 2021 that you say that
said that you still work nights weekends at

779
00:30:36,515 --> 00:30:40,275
your age, and I I know you're also very proud
to be a father, and that's been a big war in

780
00:30:40,275 --> 00:30:42,049
your life talk to me about work life balance.

781
00:30:42,049 --> 00:30:43,009
Does it even exist?

782
00:30:43,009 --> 00:30:45,190
How do you make that trade off personally
versus professionally?

783
00:30:45,490 --> 00:30:47,250
It's it's become work, kid balance.

784
00:30:47,250 --> 00:30:48,289
There's no life really.

785
00:30:48,369 --> 00:30:50,369
I'm kidding because the kids stuff is is life.

786
00:30:50,369 --> 00:30:54,289
And so, you know, look, I I went a long time
without a wiper kids, and I was able to work

787
00:30:54,289 --> 00:30:56,070
247, and that was great.

788
00:30:56,085 --> 00:31:00,244
I always knew I'd get married and hope to have
kids, and I've got 2 amazing kids and and

789
00:31:00,244 --> 00:31:01,365
actually one on the way.

790
00:31:01,365 --> 00:31:05,605
So, I'll be, three under three and a half, end
of the year, hopefully.

791
00:31:05,605 --> 00:31:08,244
And I'm the most happiest proudest dad in the
world.

792
00:31:08,244 --> 00:31:11,819
But that whole question you asked about with
the 2nd decade of building up the firm, We

793
00:31:11,819 --> 00:31:14,380
build up an amazing company with amazing
people.

794
00:31:14,380 --> 00:31:19,259
And in order to scale the business, I now sort
of co run a lot of the transactions, like co

795
00:31:19,259 --> 00:31:23,720
lead, a lot of the teams that we have, and I
don't have to do every little thing, every

796
00:31:23,720 --> 00:31:27,565
little task, kind of, reveal, And, you know,
we, we build a district great teams.

797
00:31:27,565 --> 00:31:31,085
I think it's really, really important for all
my employees that have lives outside of the

798
00:31:31,085 --> 00:31:35,404
officer partners and husbands and wives and
kids to to spend time with them, and and we

799
00:31:35,404 --> 00:31:36,525
really do encourage that.

800
00:31:36,525 --> 00:31:38,789
We have won MDs on months of out.

801
00:31:38,789 --> 00:31:42,470
But right now, spending time with his family,
you have all the associates, a month off to

802
00:31:42,470 --> 00:31:44,170
spend time with their families and friends.

803
00:31:44,309 --> 00:31:45,750
So that's it's really, really important.

804
00:31:45,750 --> 00:31:49,190
And it's one of the reason we scale the firm up
so much because we wanna have some flex time

805
00:31:49,190 --> 00:31:53,215
for people, including myself, and I really
think it'll be a a sin to really be a work on

806
00:31:53,215 --> 00:31:53,455
it.

807
00:31:53,455 --> 00:31:54,914
Do you have issues taking time?

808
00:31:55,055 --> 00:31:55,295
No.

809
00:31:55,295 --> 00:31:55,375
I

810
00:31:55,375 --> 00:32:00,734
mean, you know, I I would have more of an issue
going golfing every weekend for 8 hours with

811
00:32:00,734 --> 00:32:01,055
the guys.

812
00:32:01,055 --> 00:32:01,615
You know what I mean?

813
00:32:01,615 --> 00:32:02,414
Like, I don't do that.

814
00:32:02,414 --> 00:32:06,970
When I wake up on Saturday at 6 o'clock in the
morning, I run, like, a child running to a

815
00:32:06,970 --> 00:32:10,569
Christmas tree to wake up my kids, you know,
just super dedicated and super excited about

816
00:32:10,569 --> 00:32:11,450
them every day.

817
00:32:11,450 --> 00:32:15,210
And so I cherish all the moments I have with
them and but, also, they need to see dad

818
00:32:15,210 --> 00:32:15,529
working.

819
00:32:15,529 --> 00:32:17,049
So dad works his ass off.

820
00:32:17,049 --> 00:32:21,054
And my three year old knows what work is He
knows what Zoom is.

821
00:32:21,054 --> 00:32:22,414
He knows what a business is.

822
00:32:22,414 --> 00:32:26,734
He knows what money is, and he knows what toys
are and birds and and things too.

823
00:32:26,734 --> 00:32:30,414
But, you know, he knows, you know, every day we
wake up and first thing out of his mouth is the

824
00:32:30,414 --> 00:32:31,234
seas today.

825
00:32:31,294 --> 00:32:36,269
So I'm gonna try to raise him and my daughter
is, like, hardworking individuals and not

826
00:32:36,269 --> 00:32:38,269
entitled kids and all this kind of stuff.

827
00:32:38,269 --> 00:32:41,069
So I think that work and home life can be mixed
really, really well.

828
00:32:41,069 --> 00:32:44,429
And but I think you really gotta raise your
kids and be there for them.

829
00:32:44,429 --> 00:32:47,585
Even a client centered business, How important
are in persons?

830
00:32:47,585 --> 00:32:48,384
What's your cadence?

831
00:32:48,384 --> 00:32:50,144
Tell me about zoom versus in person.

832
00:32:50,144 --> 00:32:51,825
It's gotta be a strong mix of both.

833
00:32:51,825 --> 00:32:56,464
I mean, we don't kick off a project, you know,
without trying to do something face to face.

834
00:32:56,464 --> 00:32:58,304
And some of that's work stuff face to face.

835
00:32:58,304 --> 00:33:02,889
Some some some spot I mentioned that company
earlier Lavanta that we invited out to Napa.

836
00:33:02,889 --> 00:33:06,649
We had a big work day, and then we had some
wine tasting and yucked it up a little bit and

837
00:33:06,649 --> 00:33:07,289
got to know them.

838
00:33:07,289 --> 00:33:12,730
And so I think for us, it's just great to be
able to mix a lot of fun and FaceTime just

839
00:33:12,730 --> 00:33:14,055
getting together face to face.

840
00:33:14,055 --> 00:33:18,134
And one of the things that I do is try to get
in front of the clients all the time because,

841
00:33:18,134 --> 00:33:20,375
you know, that's also a great time to spend
time with your employees.

842
00:33:20,375 --> 00:33:20,535
Right?

843
00:33:20,535 --> 00:33:22,428
You know, I mean, you know, the office and
everyone's running around.

844
00:33:22,428 --> 00:33:22,975
That's one thing.

845
00:33:22,975 --> 00:33:27,669
But when you're on location in Austin with a
client for a day, Well, maybe we might take 3

846
00:33:27,669 --> 00:33:31,109
or 4 hours as the team and go grab dinner or
drink sweaters sometime with the team too.

847
00:33:31,109 --> 00:33:33,829
So it's not just Zoom with your clients and
Zoom team too.

848
00:33:33,829 --> 00:33:36,389
You've mentioned that you've really evolved
your business.

849
00:33:36,389 --> 00:33:41,025
What do you focus on doing now yourself Steve
McLaughlin versus what do you farm out to other

850
00:33:41,025 --> 00:33:42,325
people with different competencies?

851
00:33:42,704 --> 00:33:46,945
A lot of its teamwork as opposed to just
farming this out or farming that out, certainly

852
00:33:46,945 --> 00:33:47,851
accounting, finance, taxes, ops, engineering.

853
00:33:47,851 --> 00:33:47,984
I mean, we have all

854
00:33:47,984 --> 00:33:48,091
those functions of the

855
00:33:48,091 --> 00:33:57,160
company, but we have an amazing CFO legal
people, C OL type people, like, running all

856
00:33:57,160 --> 00:33:58,140
those kind of things.

857
00:33:58,279 --> 00:34:01,640
I'm very, very client centric, right, and team
centric.

858
00:34:01,640 --> 00:34:05,490
So it's my job is to make sure we bring in the
right people that we treat the clients right

859
00:34:05,490 --> 00:34:07,734
and that we give the clients the right
attention.

860
00:34:07,734 --> 00:34:11,175
And so I think that is my best and highest use.

861
00:34:11,175 --> 00:34:12,643
And I think where I spent a little bit of time
is thinking strategically about the firm where

862
00:34:12,643 --> 00:34:12,652
are we going?

863
00:34:12,652 --> 00:34:12,669
All these groups that we developed.

864
00:34:12,669 --> 00:34:12,675
It's funny.

865
00:34:12,675 --> 00:34:21,619
I just had a conversation with one of our
Junior guys today, Axel, I talked to him this

866
00:34:21,619 --> 00:34:21,940
morning.

867
00:34:21,940 --> 00:34:25,380
As I kind of talked about him and motivating
him and saying, look, look, and all jobs are

868
00:34:25,380 --> 00:34:27,699
99% 1st regional, 1% inspiration.

869
00:34:27,699 --> 00:34:30,420
So, like, a lot of it's grinding, grinding,
grinding, but your brain has to be working

870
00:34:30,420 --> 00:34:31,699
about what should I be doing differently?

871
00:34:31,699 --> 00:34:32,819
How should I grow the business?

872
00:34:32,819 --> 00:34:35,885
You know, how should I shoot my people,
actually, run the company.

873
00:34:35,885 --> 00:34:39,565
And so I spend a little bit of time every day
thinking about that kind of something, but then

874
00:34:39,565 --> 00:34:41,085
we have good people that can go execute.

875
00:34:41,085 --> 00:34:43,965
Now we don't have, like, mid level kids writing
our data science team.

876
00:34:43,965 --> 00:34:47,724
We have a guy that's been running financial
forensics and data science stuff for 20 years.

877
00:34:47,724 --> 00:34:48,784
She has a way of adults.

878
00:34:48,869 --> 00:34:50,869
You know, running all of our key parts of the
firm.

879
00:34:50,869 --> 00:34:55,349
We've got a master engineer engineering team
building up our our tech platform.

880
00:34:55,349 --> 00:34:57,190
So you just have to really, really good people.

881
00:34:57,190 --> 00:35:00,789
So I can spend my time on the things that
matter, which is the people and the clients.

882
00:35:00,789 --> 00:35:02,230
You mentioned the people and the clients.

883
00:35:02,230 --> 00:35:04,105
What percentage of time do you get to on that?

884
00:35:04,105 --> 00:35:04,925
Is that 20%?

885
00:35:05,144 --> 00:35:05,965
Is that 60%?

886
00:35:06,105 --> 00:35:08,204
And what percentage of time does it take up
today?

887
00:35:08,425 --> 00:35:12,265
I it's it takes up the large, large, large
majority of my time, you know, and most of

888
00:35:12,265 --> 00:35:12,905
that's on it.

889
00:35:12,905 --> 00:35:15,644
All the operational stuff is all been farmed
out.

890
00:35:15,704 --> 00:35:17,545
And that's been the most amazing thing.

891
00:35:17,545 --> 00:35:20,819
It's like when I farm something out to the
right people, they blossom.

892
00:35:20,880 --> 00:35:23,519
I mean, I'm learning things all the time that
our teams are doing.

893
00:35:23,519 --> 00:35:24,719
And I'm like, we're doing that.

894
00:35:24,719 --> 00:35:25,519
We're doing that.

895
00:35:25,519 --> 00:35:27,440
Like, collection applied our whole finance
department.

896
00:35:27,440 --> 00:35:31,679
You know, it's all paperless and perfect and of
the data science tools that the team is buying

897
00:35:31,679 --> 00:35:35,824
and building and designing and integrating into
our FT base API into our client systems.

898
00:35:35,824 --> 00:35:37,444
I mean, stuff I never even thought.

899
00:35:37,585 --> 00:35:38,464
I would never think of that.

900
00:35:38,464 --> 00:35:42,224
I think it was jobs or somebody said, you know,
let's not hire smart people to tell them what

901
00:35:42,224 --> 00:35:42,385
to do.

902
00:35:42,385 --> 00:35:44,545
Let's hire smart people to tell us what to do.

903
00:35:44,545 --> 00:35:46,784
And that is an important mentality to have.

904
00:35:46,784 --> 00:35:52,239
So I'm really smart, hardworking driven, people
that are driving the company forward again.

905
00:35:52,380 --> 00:35:54,059
And I just like working with

906
00:35:54,059 --> 00:35:54,123
clients and building the team, so that's where
I spend almost all my time.

907
00:35:54,123 --> 00:35:54,132
That's great.

908
00:35:54,132 --> 00:35:54,164
I could learn a lot from that.

909
00:35:54,164 --> 00:35:54,192
Thanks for jumping on the podcast.

910
00:35:54,192 --> 00:35:54,719
When it comes to FD Partners and

911
00:36:02,699 --> 00:36:05,405
yourself, What would you like to shine a light
on for our listeners?

912
00:36:05,704 --> 00:36:08,585
I'd say number 1, like, you heard me talk a lot
about the team today.

913
00:36:08,585 --> 00:36:12,345
We've got an amazing incredible team of people
that have been here a long time who work very

914
00:36:12,345 --> 00:36:12,825
hard.

915
00:36:12,825 --> 00:36:14,345
The families they're sacrificing for.

916
00:36:14,345 --> 00:36:19,260
And and we're here to build something for us,
but also to do great work for our clients.

917
00:36:19,260 --> 00:36:22,400
So we're here to do amazing, amazing work with
the clients.

918
00:36:22,619 --> 00:36:26,299
And thank you all for the work you do, and
thank our clients for for hiring us and

919
00:36:26,299 --> 00:36:28,329
trusting us with your, you know, $1,000,000,000
babies.

920
00:36:28,715 --> 00:36:31,994
The world of FinTech is something that's near
dear to all of us.

921
00:36:31,994 --> 00:36:33,994
I think FinTech is doing good for the world.

922
00:36:33,994 --> 00:36:36,914
And, you know, we only wanna work for the
companies that are doing good for the world in

923
00:36:36,954 --> 00:36:38,494
of FinTech and Financial Services.

924
00:36:38,795 --> 00:36:41,994
So, you know, there's a real mission behind
everything that we're doing, which is try to

925
00:36:41,994 --> 00:36:44,980
really help entrepreneurs succeed with their
dreams and make things better.

926
00:36:44,980 --> 00:36:48,819
It actually makes me feel good that Nick
Stronsky's killing it at revolut because he's

927
00:36:48,819 --> 00:36:52,900
actually on a complete and utter mission to
just bring down price and increase quality of

928
00:36:52,900 --> 00:36:57,005
products for the world and financial services,
and I think he can do yeah, the stuff that the

929
00:36:57,005 --> 00:36:58,925
world going guys are doing under Sam Altman.

930
00:36:58,925 --> 00:37:02,684
And so we try to find these companies that are
doing good, and that that makes us, I think,

931
00:37:02,684 --> 00:37:03,805
perform better and do better.

932
00:37:03,805 --> 00:37:08,204
And so it's a little warm and fuzzy way to end,
but, we're very lucky to be in the position

933
00:37:08,204 --> 00:37:11,730
we're in in the geographies and the countries
and the state of the economy that we're in

934
00:37:11,730 --> 00:37:16,050
thankful for everything that's gone on well for
us and look forward to another 20, 30, 40 years

935
00:37:16,050 --> 00:37:16,449
ahead.

936
00:37:16,449 --> 00:37:16,949
Absolutely.

937
00:37:17,010 --> 00:37:20,609
Well, I'm looking forward to finally sitting
down in person as well and, special shout out

938
00:37:20,609 --> 00:37:22,530
to WorldCOIN, one of our portfolio companies as
well.

939
00:37:22,530 --> 00:37:23,170
There you go.

940
00:37:23,170 --> 00:37:23,489
There you

941
00:37:23,489 --> 00:37:23,840
go.

942
00:37:23,921 --> 00:37:24,561
Alright, David.

943
00:37:24,561 --> 00:37:25,300
Thank you.

944
00:37:26,481 --> 00:37:30,581
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