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Claire and Keenan sit down with Lisa Watkins, Director of Quality Systems to discuss the importance of reviewing a donor’s chart to ensure the safety of the recipient who will be receiving a lifesaving organ and/or tissue transplant. Lisa also discusses the regulatory organizations and the guidelines that govern and shape the work Donor Alliance does on a day-to-day basis. Additionally, Lisa covers the importance of the Donor Risk Assessment Interview (DRAI) used in the donation screening process. Lisa also highlights the partnership between Donor Alliance and our hospital partners and the work that goes into ensuring CMS compliance.