How hard conversations can benefit everyone with Ghilaine Chan

Are you tired of struggling with difficult workplace conversations? Do you want to learn how to deal with feedback and professionalism in a way that benefits everyone? In this episode of our podcast, I'll talk with Ghilaine Chan, a project manager and expert in expectation setting.

She shares her experiences and insights on how to treat employees so that they will be there for you when you need them, as well as how to navigate difficult feedback conversations. She also discusses the importance of thinking before having a conversation and how role-playing can be a useful tool in learning how to handle various situations.

Plus, Ghilaine discusses the distinction between being nice and being kind, as well as how to use hope as a motivator.

You can reach out to Ghilaine via email: ghilaine@ghilaine.co.uk or find her on LinkedIn.

Take a peak at Ghilaine’s user manual:

https://ghilaine.notion.site/ghilaine/Ghilaine-Chan-s-User-Manual-b809fd8aab0944229639a47e5754d363

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Big shout out to my podcast magician, Marc at iRonickMedia for making this real.

Thanks for listening!