Prominent Leaders | Brenna Dutton, Jackie Thiel and DeAnn Golden - 021

In today’s episode of Women Who Lead, your host Teresa Palacios Smith meets with three prominent leaders. Together, they discuss staying relevant as the market changes, taking big risks, and balancing work with their home lives. They also offer some great advice for future leaders, so make sure you stick around until the end!

 Meet the Leaders

• Brenna Dutton - Chief Lending Officer of Prosperity Home Mortgage
• DeAnn Golden - President and CEO of Berkshire Hathaway HomeServices Georgie Properties
• Jackie Thiel - Executive Vice President of General Brokerage Operations for Long & Foster

 As the Market Changes, How Should Your Company Stay Relevant?

• Jackie reminds us that ups and downs are part of any business. Focus on educating your clients and finding innovative ways to serve them.
• Brenna says this is also a good time to educate yourself and your agents on the opportunities that are available to customers - the customer may not be aware of the financial options they have.
• DeAnn agrees that during times of mindset shift, it’s a great idea to give your customers more language and context for describing their current aspirations and needs so that you can better serve them.

 How Do You Handle Big Risks?

• Brenna reminds us that risks are just opportunities, and anytime you have the opportunity to help someone or make an impact, take it.
• Jackie gives us three ways to handle a big risk so that, even if people don’t agree with your choice, they will respect and understand it
• DeAnn says that taking risks and jumping on the opportunities that come your way is all part of the ride, so go all in! But don’t be afraid to ask for help if there are things you don’t know.

 Leaders’ Favorite Books

• Brenna: The $6,000 Egg by Deb Duncan
• DeAnn: Dare to Lead by Brené Brown
• Jackie: Friday Forward by Robert Glazer 

 Leaders’ Favorite Quotes

• Brenna: “Opportunity to Impress.” and “Anything is possible in life and in dreams.” (from a fortune cookie!)
• DeAnn: “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” (Pericles) and “Be the energy you want to experience in a room.” (Brené Brown)
• Jackie: “People will forget what you said, people will forget what you do, but people will never forget how you treated them.” (Maya Angelou) and “Whatever you do today, do it with the confidence of a four-year-old wearing a Batman t-shirt.”

 When you help another woman rise, we all shine. And that’s how we make an impact. So let’s build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found.

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