Shay Phillips

Consultant/Operations & Marketing Exec/Chaos Coordinator/

Shay Phillips, CEO and founder of Phillips Advisory Services LLC since July 2023, is a dynamic leader with over two decades of experience driving sustainable business growth through digital transformation and operational expertise.

Prior to starting her own firm, Shay was a top executive at AT&T where she excelled in startup environments. During her tenure, her strong capabilities in operational transformation and revenue generation earned her the nickname "chaos coordinator." Some of her most notable accomplishments include:
• Leading a $2 billion divestiture of B2C video operations as Assistant VP M&A Program Management Office.
• Developing a project portfolio earmarked to deliver $2 billion in EBITDA savings as head of AT&T Business’ Transformation Office.
• Managing a $700 million product portfolio as the head of IoT Product Management. Her team launched technologies like 5G and LPWA.
• Doubling the Net Promoter Score (NPS) through the launch of the first service management self-service tool, as the Assistant VP Technology and Service Management.

Shay's excellence has earned her numerous accolades, including The Black Engineer of the Year Award, Rolling Out Magazine’s Sisters with Superpowers, and recognition in CRN's Channel Chiefs and Women of the Channel lists.

Beyond her career, Shay is a dedicated advocate for diversity and serves on the Board of Directors of Family Gateway Homeless Shelter and Posiiton2, a Silicon Valley startup.

Shay holds a Bachelor of Arts in Marketing and Business Management from DePaul University. Originally hailing from Chicago, she now resides in Dallas, Texas, with her loyal companion, Bella.