Season 1

Oct. 22, 2022

Episode 181: Agency Culture by Design with Patrick O’Neill

“Vision is the art of seeing what is invisible to others.” — Jonathan Swift Today’s guest excels at just that. Patrick O’Neill joins me to discuss their intentional choice to address their culture and make it better.
Oct. 15, 2022

Episode 180: Innovation Leads to Business Breakthroughs with Terry Rich

Terry Rich is a disruptive innovator and entrepreneur with a drive for integrity and honesty. He’s worked in the trenches, survived the new business trends and had success with generational changes.  Oh, and he’s given away …
Oct. 8, 2022

Episode 179: Agency Wealth Secrets Revealed

Over a 10-year period, 90% of your clients will leave if you only have one insurance policy with them. With two policies this decreases to 38% and with three or more it is 10%.  If you were to review your missed opportunitie…
Oct. 1, 2022

Episode 178: Massive Agency Growth with The What If Girl, Kelley Herrin

Small choices plus consistency plus time equals massive results. Our guest, Kelley Herrin, took our concept of doing three things every day, times five days a week, times 50 weeks a year to achieve 750 new injections in just…
Sept. 24, 2022

Episode 177: The ONE THING You Must know to Win

Episode partner, Joel McKinley, joins me today.  I have had several requests to bring Joel on and you can only get it if you ask.  Those who work with us, know Joel and if you don’t, well you are going to learn more about hi…
Sept. 17, 2022

Episode 176: The Unfair Advantage with James Jenkins

James Jenkins of RiskWell is looking for unfair advantages anywhere he can find them. It’s all about finding opportunities that are not on the carrier hitlist.  Join James and I as we discuss his niche and how it has made al…
Sept. 10, 2022

Episode 175: Where There Is NO Vision, People Perish with Anthea Mumby

Why is having a vision so important? Why should you invest any time in setting the vision for your agency? This week I am joined by Anthea Mumby, the Founder of Dream Team Consulting.  Join us in our conversation about the n…
Aug. 27, 2022

Episode 173: Your Unique Voice

Do you feel like you have a partnership with your clients? In this episode, I am going to share with you a system that we have been using for a couple of decades called the promotional, automatic nurturing system. In essence…
Aug. 20, 2022

Episode 172: Leadership and Tough Conversations

Learning to lead tough but essential conversations. Today, I will share with you one of the most difficult, but vital aspects you need to learn as a leader: the fine art of navigating tough conversations. These are the cruci…
Aug. 13, 2022

Episode 171: How to Have ONLY Great Clients

In this week’s episode, I’m going to bring you some updated ways of thinking about strategies and everything else concerning a very simple principle, the 80/20 rule.  Based on the Pareto principle, these tactics can help you…
Aug. 6, 2022

Episode 170: 1 Billion Dollar Revenue (Encore)

What’s the biggest mistake you’ve made over the past year, or year and a half?  I was in a room with entrepreneurs who generate over $1 billion in annual revenue and that question was one of the most important when it came t…
Aug. 6, 2022

Episode 126: 1 Billion Dollar Revenue

What’s the biggest mistake you’ve made over the past year, or year and a half?  I was in a room with entrepreneurs who generate over $1 billion in annual revenue and that question was one of the most important when it came t…
July 23, 2022

Episode 168: Winning The War For Talent with Andy Arter

Finding the right talent for your agency has become increasingly harder over the past few years.  Companies are spending more time and money on recruiting only to have 1 in three candidates arrive for the interview. Andy Art…
July 16, 2022

Episode 167: Why People Buy from YOU with Bob Burg (Encore)

Over 23+ years, the referral programs developed in our insurance agency business were at the core of generating more than $49 million dollars in sales. In this episode AND at the 2022 Be Unstoppable Bootcamp,
July 9, 2022

Episode 166: Your Weakest Link

20 years ago, I had the benefit of going to a session to learn about becoming a greater Insurance Agency entrepreneur. The session was conducted was John Jakes and talked about identifying your weakest link every quarter and…
July 2, 2022

Episode 165: People Do Business with People with Andrew Wynn

With a mission to modernize insurance’s financial infrastructure, Ascend’s co-founder, Andrew Wynn, joins me to discuss not only how Ascend can help you grow your business and create wealth so that you have more freedom,
June 25, 2022

Episode 164: A Culture of Ownership

Cultural transformation.  The culture of your business is changing, and you need to meet it head-on to adapt and continue to grow your business.  In this episode, I will discuss some key ways to help you transform your busin…
June 18, 2022

Episode 163: True Profitability

How close attention do you pay to your numbers? You cannot understand your true profitability if you don’t know your numbers. In this episode, I am going to take you through some of our most profitable years, looking specifi…
June 11, 2022

Episode 162: 45 Days That Will Change an Agent’s Life

Can 45 days really change your life as an agent, personally and professionally? Forever? Too often we let setbacks bring us down rather than using them as a learning experience.  So I pose you this question “What would you d…
June 4, 2022

Episode 161: Accountability Breeds Responsibility

At UPP we coach leaders through the skills of recruiting, interviewing, hiring, onboarding, training, motivation, and one of the most important skills, accountability. When you have accountability, you have responsibility.
May 28, 2022

Episode 160: The ONE THING You Must Bet On

Are you a glass is half empty or half full type of person? Today I am going to be talking to you about your “Pattitude”, your Positive Attitude.  How you view the world and yourself changes your outcomes and I am going to sh…
May 21, 2022

Episode 159: Acre of Diamonds

Are you scrabbling around for new clientele or are you taking advantage of the prospects that are already in front of you?  Too often we let slip through our hands the opportunities to expand what we already have.
May 14, 2022

Episode 158: Training Your NEW Service Team Member

If you want to have a world-class business, you have to have a world-class team.  The two ways to ensure this, are through leadership and training.  Today’s topic is focusing on training, specifically client retention. How d…
May 7, 2022

Episode 157: Nextdoor Ninja with Kim Angeli

With 15+ years of experience as an independent insurance agency entrepreneur, Kim Angeli knows the importance of connection in creating a successful business.   One of the more underutilized methods to do this is Nextdoor,